WordPress.com Forums » Tag: blog won't load - Recent Posts http://en.forums.wordpress.com/tags/blog-won039t-load WordPress.com Forums » Tag: blog won't load - Recent Posts en Thu, 20 Jun 2013 03:00:44 +0000 http://bbpress.org/?v=1.1-alpha-2539 kathrynwp on "Not possible to update the Credit Card information in My Upgrades" http://en.forums.wordpress.com/topic/not-possible-to-update-the-credit-card-information-in-my-upgrades#post-1091317 Mon, 10 Dec 2012 15:07:50 +0000 kathrynwp 1091317@http://en.forums.wordpress.com/ Thanks for confirming. I've transferred site ownership as well as ownership of the domain-mapping upgrade for menestystekija.wordpress.com to jonnasaarinen.

If you need anything else, please let me know.

]]> outivi on "Not possible to update the Credit Card information in My Upgrades" http://en.forums.wordpress.com/topic/not-possible-to-update-the-credit-card-information-in-my-upgrades#post-1091165 Mon, 10 Dec 2012 09:56:41 +0000 outivi 1091165@http://en.forums.wordpress.com/ Hi there,

Hereby, I confirm that you have my permission to do the transfer and all the actions needed!

BR, Outi :)

]]> kathrynwp on "Not possible to update the Credit Card information in My Upgrades" http://en.forums.wordpress.com/topic/not-possible-to-update-the-credit-card-information-in-my-upgrades#post-1089222 Fri, 07 Dec 2012 14:40:06 +0000 kathrynwp 1089222@http://en.forums.wordpress.com/ A good option would be for the person who is no longer administering the site and paying for upgrades to transfer ownership of the entire site, including its upgrades, to you. They can do this by logging into their WordPress.com user account and posting a message right here in this thread, confirming that we have their permission to do the transfer. Once that's done, I'll be glad to take care of the transfers.

]]> jonnasaarinen on "Not possible to update the Credit Card information in My Upgrades" http://en.forums.wordpress.com/topic/not-possible-to-update-the-credit-card-information-in-my-upgrades#post-1089038 Fri, 07 Dec 2012 08:14:33 +0000 jonnasaarinen 1089038@http://en.forums.wordpress.com/ Hi,

What if the user who purchased the upgrade is not administrating/writing the blog anymore? Should we contact this person to solve this problem, or can I somehow add my credit card details in the system, as I'm the main administrator now, and my credit card details should be in the system? I cannot do this in the Store -> My upgrades or Users -> My personal settings.

Thanks in advance for your response.

]]> kathrynwp on "Not possible to update the Credit Card information in My Upgrades" http://en.forums.wordpress.com/topic/not-possible-to-update-the-credit-card-information-in-my-upgrades#post-1084522 Mon, 03 Dec 2012 14:51:32 +0000 kathrynwp 1084522@http://en.forums.wordpress.com/

The current credit card details saved in the settings (which I cannot even find) are not mine,

For security reasons, users cannot view or edit someone else's credit card details, only your own.

The user who purchased the upgrade can log in, go to Store > My Upgrades, and edit their credit card details by clicking "Update credit card" next to the upgrade:
https://menestystekija.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

]]> jonnasaarinen on "Not possible to update the Credit Card information in My Upgrades" http://en.forums.wordpress.com/topic/not-possible-to-update-the-credit-card-information-in-my-upgrades#post-1084407 Mon, 03 Dec 2012 09:23:20 +0000 jonnasaarinen 1084407@http://en.forums.wordpress.com/ Hi,

Thanks for your response. For some reason, there is not such a field as "Stored Credit Card Details" in the Users -> Personal Settings, so I cannot change the credit card details. Is there any other way to do this? The current credit card details saved in the settings (which I cannot even find) are not mine, but as I'm the main administrator now, I should be able to update my credit card details.

]]> kathrynwp on "Not possible to update the Credit Card information in My Upgrades" http://en.forums.wordpress.com/topic/not-possible-to-update-the-credit-card-information-in-my-upgrades#post-1082760 Fri, 30 Nov 2012 22:29:43 +0000 kathrynwp 1082760@http://en.forums.wordpress.com/ You can update your credit card on file under Users > Personal Settings:

http://en.support.wordpress.com/personal-settings/#stored-credit-card-details

If you need further help, please let me know.

]]> jonnasaarinen on "Not possible to update the Credit Card information in My Upgrades" http://en.forums.wordpress.com/topic/not-possible-to-update-the-credit-card-information-in-my-upgrades#post-1081109 Thu, 29 Nov 2012 12:03:27 +0000 jonnasaarinen 1081109@http://en.forums.wordpress.com/ http://menestystekija.fi/

]]> timethief on "Not possible to update the Credit Card information in My Upgrades" http://en.forums.wordpress.com/topic/not-possible-to-update-the-credit-card-information-in-my-upgrades#post-1080417 Wed, 28 Nov 2012 18:56:10 +0000 timethief 1080417@http://en.forums.wordpress.com/ Exactly which blog are your referring to? Please post an active URL starting with http://

]]> jonnasaarinen on "Not possible to update the Credit Card information in My Upgrades" http://en.forums.wordpress.com/topic/not-possible-to-update-the-credit-card-information-in-my-upgrades#post-1080162 Wed, 28 Nov 2012 13:57:45 +0000 jonnasaarinen 1080162@http://en.forums.wordpress.com/ Hi,

I tried to change the credit card information in Store -> My upgrades, but it's not possible to do there. The site only says that my credit card has expired, but doesn't give any link or field where I could update the credit card information. Could you help me?

]]> timethief on "my blog won't load." http://en.forums.wordpress.com/topic/my-blog-wont-load-4#post-847915 Fri, 23 Mar 2012 17:47:01 +0000 timethief 847915@http://en.forums.wordpress.com/ Hooray! I suspect that Staff fixed this for you. Do note that using the secure https:// log-in is recommended.

]]> parisexpatblog on "my blog won't load." http://en.forums.wordpress.com/topic/my-blog-wont-load-4#post-847891 Fri, 23 Mar 2012 17:18:13 +0000 parisexpatblog 847891@http://en.forums.wordpress.com/ Still don't know the WHY, as nothing changed except passing time...oh well.

]]> parisexpatblog on "my blog won't load." http://en.forums.wordpress.com/topic/my-blog-wont-load-4#post-847889 Fri, 23 Mar 2012 17:17:25 +0000 parisexpatblog 847889@http://en.forums.wordpress.com/ It just started working just now. Bizarre.

Was using Googlechrome, also tried Safari. Both recently updated. Cache is regularly cleared. No problems loading any other website. Cookies were not an issue. ...

]]> timethief on "my blog won't load." http://en.forums.wordpress.com/topic/my-blog-wont-load-4#post-847881 Fri, 23 Mar 2012 17:11:08 +0000 timethief 847881@http://en.forums.wordpress.com/ P.S. My hunch is that you are in Europe and you are not using the secure https:// log-in. Am I right?

]]> timethief on "my blog won't load." http://en.forums.wordpress.com/topic/my-blog-wont-load-4#post-847880 Fri, 23 Mar 2012 17:09:38 +0000 timethief 847880@http://en.forums.wordpress.com/ Will you please provide us with some details so we can try to help you?

1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Can you access any of these directly?
http://s0.wp.com/
http://s1.wp.com/
http://s2.wp.com/

2. Are you using http:// or are your using the secure recommended https:// log-in? see > http://en.support.wordpress.com/https/

3.Exactly which browser and version of it are you using? If you don’t know click here to find out > http://whatsmyuseragent.com/

4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

5. Is your browser version up to date? And is it the latest stable version as opposed to a buggy BETA version? You can upgrade any browser version here. http://browsehappy.com/

6. Have you tried using the browser with all extensions or add-ons disabled?

7. Do you have third party cookies enabled? http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

8. Do you have JavaScript enabled? http://www.google.com/adsense/support/bin/answer.py?answer=12654

9. Do you have another browser you can try?

10. You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

11. Have your tried resetting your router and modem?

]]> parisexpatblog on "my blog won't load." http://en.forums.wordpress.com/topic/my-blog-wont-load-4#post-847867 Fri, 23 Mar 2012 16:49:57 +0000 parisexpatblog 847867@http://en.forums.wordpress.com/ Thanks for that link. Yes, it is supposedly up...I understand the connectivity possibility, but I have no problem going to/laoding any other site. I can even log into my wordpress account & access 'manage my blogs,' yet my blog still won't load.

Never had this problem before. I have left this blog account open in several tabs at a time whilst updating, but I wouldn't think this has anything to do w/ it.

]]> raincoaster on "my blog won't load." http://en.forums.wordpress.com/topic/my-blog-wont-load-4#post-847847 Fri, 23 Mar 2012 16:28:31 +0000 raincoaster 847847@http://en.forums.wordpress.com/ I think it must be a connection issue, because it loaded very quickly for me. You can try http://www.downforeveryoneorjustme.com/ to test if your blog is okay even when you can't see it.

]]> parisexpatblog on "my blog won't load." http://en.forums.wordpress.com/topic/my-blog-wont-load-4#post-847818 Fri, 23 Mar 2012 15:39:37 +0000 parisexpatblog 847818@http://en.forums.wordpress.com/ Is WordPress updating? Or are services down? My blog will not load. I can obviously access WordPress.com, but not my own blog, nor can I access it through my account.

I can use saved cache to load an old version, but the active blog won't load. Like it doesn't exist. Need to work!!!!!!!! WordPress, please fix this!!!!!!!!!!!

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