WordPress.com Forums » Tag: cancel upgrade - Recent Posts http://en.forums.wordpress.com/tags/cancel-upgrade WordPress.com Forums » Tag: cancel upgrade - Recent Posts en Mon, 20 May 2013 12:01:40 +0000 http://bbpress.org/?v=1.1-alpha-2539 timethief on "contact customer service" http://en.forums.wordpress.com/topic/contact-customer-service#post-1071311 Sun, 18 Nov 2012 17:12:55 +0000 timethief 1071311@http://en.forums.wordpress.com/ There is NOTHING for you to look into. It's not a spam blog and you cannot prevent, block or delete anyone form following a public blog.

]]> joesales33 on "contact customer service" http://en.forums.wordpress.com/topic/contact-customer-service#post-1071308 Sun, 18 Nov 2012 17:09:49 +0000 joesales33 1071308@http://en.forums.wordpress.com/ ok. I will continue to look into the matter. Thanks for the help. All I know its an annoyance to have the person follow me. I looked at their blog and the last time anything was posted was in 2008.

]]> timethief on "contact customer service" http://en.forums.wordpress.com/topic/contact-customer-service#post-1071304 Sun, 18 Nov 2012 17:06:08 +0000 timethief 1071304@http://en.forums.wordpress.com/ P.S. I visited that blog and it's NOT a spam blog so far as I can tell. if it were then I would report it. http://en.support.wordpress.com/report-blogs/

]]> timethief on "contact customer service" http://en.forums.wordpress.com/topic/contact-customer-service#post-1071302 Sun, 18 Nov 2012 17:04:42 +0000 timethief 1071302@http://en.forums.wordpress.com/ Hi there,

We cannot block or delete subscribers from public blogs. However, please read this about public blogs that become private blogs > Blog Privacy and Subscribers > http://wpcommaven.wordpress.com/2011/09/05/blog-privacy-and-subscribers/

Note that you have complete control comment moderation. http://en.support.wordpress.com/settings/discussion-settings/#comment-moderation

Also note there is no upgrade you can purchase that changes what I stated above.

]]> joesales33 on "contact customer service" http://en.forums.wordpress.com/topic/contact-customer-service#post-1071299 Sun, 18 Nov 2012 17:02:39 +0000 joesales33 1071299@http://en.forums.wordpress.com/ I cant seem to get any help from wordpress.com , There is someone who is following my blog and is listed in my community widget. it is a spam blog/account that is listed. The gravatar url for the spam account is http://en.gravatar.com/maitrikurunamudita and the wordpress.com blog is maitrikurunamudita.wordpress.com and ive tried to contact this person but I cant find a way to contact them to stop following me.

]]> lisamanders550 on "contact customer service" http://en.forums.wordpress.com/topic/contact-customer-service#post-1071218 Sun, 18 Nov 2012 13:52:43 +0000 lisamanders550 1071218@http://en.forums.wordpress.com/ My domain name expired. Is there anyway to retrieve my content and give it a new blog name? Someone bought my domain name right after it expired : ( Please help, I have several recipes on the blog I'd like access to. Thanks!

]]> kathrynwp on "contact customer service" http://en.forums.wordpress.com/topic/contact-customer-service#post-1062297 Tue, 06 Nov 2012 16:26:10 +0000 kathrynwp 1062297@http://en.forums.wordpress.com/ Hi there - I've sent you an email so we can get this sorted out.

]]> 1tess on "contact customer service" http://en.forums.wordpress.com/topic/contact-customer-service#post-1062288 Tue, 06 Nov 2012 16:19:05 +0000 1tess 1062288@http://en.forums.wordpress.com/ I'll mark this topic for staff to take a look.

]]> newordercrossfit on "contact customer service" http://en.forums.wordpress.com/topic/contact-customer-service#post-1062283 Tue, 06 Nov 2012 16:16:42 +0000 newordercrossfit 1062283@http://en.forums.wordpress.com/ email customer service. I want to cancel an upgrade that I did on October 20th and it is not letting me get a refund. Says that it is older than 30 days. There is no where on the site to actually e-mail someone. Very frustrating. They can take your money in a heartbeat but you can't find anyone to talk with if there is a problem.
Blog url: http://newordercrossfit.wordpress.com/

]]> inneractiveleadership on "return custome theme" http://en.forums.wordpress.com/topic/return-custome-theme#post-1012720 Sun, 16 Sep 2012 18:01:55 +0000 inneractiveleadership 1012720@http://en.forums.wordpress.com/ Great - thanks! Cancelled now.

]]> 1tess on "return custome theme" http://en.forums.wordpress.com/topic/return-custome-theme#post-1012540 Sun, 16 Sep 2012 14:13:51 +0000 1tess 1012540@http://en.forums.wordpress.com/ http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Canceling Upgrades

We want you to love everything you do at WordPress.com, so we provide a 30-day refund on all of our upgrades except for Domain Registrations, Domain Renewals, and Guided Transfers.

]]> inneractiveleadership on "return custome theme" http://en.forums.wordpress.com/topic/return-custome-theme#post-1012539 Sun, 16 Sep 2012 14:09:34 +0000 inneractiveleadership 1012539@http://en.forums.wordpress.com/ I purchased Luscious but it doesn't look like the default at all.
it is very odd looking and we cannot get it to change to the right look.
please return this theme: it was $60 + $30 per year for further customization
Blog url: http://50shadesofrelationship.wordpress.com/

]]> 1tess on "Adding a store" http://en.forums.wordpress.com/topic/adding-a-store#post-1002717 Sat, 08 Sep 2012 20:17:18 +0000 1tess 1002717@http://en.forums.wordpress.com/ Sorry that you didn't. The Support Documents are very informative. I try to link to them whenever possible so that new users can see the variety of topics addressed there; staff continues to update them so the info in them stays up to date.

Here is information about setting up an email:
http://en.support.wordpress.com/domains/add-email/

Perhaps you are still in the timeframe to get a partial refund?
http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

]]> incostress1 on "Adding a store" http://en.forums.wordpress.com/topic/adding-a-store#post-1002242 Sat, 08 Sep 2012 08:41:17 +0000 incostress1 1002242@http://en.forums.wordpress.com/ Thanks for the reply. Wish I had found this info before paying the upgrade. With the upgrade, can I at least set up an email account?

]]> 1tess on "Adding a store" http://en.forums.wordpress.com/topic/adding-a-store#post-1002198 Sat, 08 Sep 2012 06:51:10 +0000 1tess 1002198@http://en.forums.wordpress.com/ In a word: No.
http://en.support.wordpress.com/domains/#important-notes-before-upgrading

Same Terms of Service: The Domain Mapping Upgrade does not permit the use of any kind of prohibited code or upload additional themes or plugins. With the upgrade, your blog will still be hosted here at WordPress.com, which means that you will not have FTP access to your files and you will still be required to abide by our Terms of Service.

http://en.forums.wordpress.com/topic/selling-on-or-from-my-wordpress-website-ecommerce-facility?replies=2#post-1000904

]]> macmanx on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1002188 Sat, 08 Sep 2012 06:40:57 +0000 macmanx 1002188@http://en.forums.wordpress.com/ You're welcome!

]]> incostress1 on "Adding a store" http://en.forums.wordpress.com/topic/adding-a-store#post-1002169 Sat, 08 Sep 2012 05:29:31 +0000 incostress1 1002169@http://en.forums.wordpress.com/ I have upgraded with the domain mapping with you. I paid the more expensive mapping if that makes any difference. I have my site pointing to my wordpress. Now I would like to add a shop but can't see where or how to do this. Is the shop part of the package? Can I add paypal and credit card payments to the shop?
Blog url: http://keygal.wordpress.com/

]]> hatteo on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1002123 Sat, 08 Sep 2012 03:31:10 +0000 hatteo 1002123@http://en.forums.wordpress.com/ Dear bryanvillarin / macmanx

Thanks for your help with the issue. I can confirm that I would like to cancel my custom design upgrade. Have a great weekend!

Sincerely
HTT

]]> macmanx on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001706 Fri, 07 Sep 2012 19:57:38 +0000 macmanx 1001706@http://en.forums.wordpress.com/ Whoops, sorry about that double-team there. If you didn't want the upgrade canceled or refunded, please let me know.

]]> macmanx on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001703 Fri, 07 Sep 2012 19:56:45 +0000 macmanx 1001703@http://en.forums.wordpress.com/ I have canceled and refunded your Custom Design upgrade as requested.

Please let us know if you need any further assistance!

]]> bryanvillarin on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001694 Fri, 07 Sep 2012 19:53:21 +0000 bryanvillarin 1001694@http://en.forums.wordpress.com/ Hi hatteo,

I'm sorry for the inconvenience, and I'll be happy to help with that.

You've come across a known issue, which occurs when an upgrade is transferred couple times between blogs. The "Cancel and Refund" link should appear, but in cases like this, it doesn't right now.

Can you reply to this forum thread and confirm that you'd like me to refund the Custom Design upgrade?

]]> hatteo on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001450 Fri, 07 Sep 2012 17:15:35 +0000 hatteo 1001450@http://en.forums.wordpress.com/ Dear timethief, I believe I wasn't in anyway rushing anyone. I was merely highlighting the fact that the link that you posted is the same exact one which led me here. Nevertheless, thanks for flagging it for Staff assistance.

HTT

]]> timethief on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001447 Fri, 07 Sep 2012 17:12:50 +0000 timethief 1001447@http://en.forums.wordpress.com/ Hello again,
Please be patient while waiting for Staff support.

]]> hatteo on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001444 Fri, 07 Sep 2012 17:10:55 +0000 hatteo 1001444@http://en.forums.wordpress.com/ Dear timethief

Cheers for the reply, but that was how I ended up posting on this page. I wanted to contact support but had to answer the two questions which finally led me to the third one, hence I am here now.

Thanks for your help nevertheless!

HTT

]]> timethief on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001434 Fri, 07 Sep 2012 16:58:16 +0000 timethief 1001434@http://en.forums.wordpress.com/ You should be able to request a refund yourself directly from the Store -> My Upgrades section of your Dashboard. See here please > http://en.support.wordpress.com/upgrades/#refunds I'll flag this thread for Staff assistance.

]]> hatteo on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001426 Fri, 07 Sep 2012 16:51:13 +0000 hatteo 1001426@http://en.forums.wordpress.com/ I just purchased the "Custom Design" upgrade. I realized that I have no experience/know-how whatsoever in this, and would like to have a refund, could someone please assist?

HTT
Blog url: http://kitchenpotshots.wordpress.com/

]]> 1tess on "This site needs work. It is not easy to navigate through for anything." http://en.forums.wordpress.com/topic/this-site-needs-work-it-is-not-easy-to-navigate-through-for-anything#post-997882 Tue, 04 Sep 2012 12:12:59 +0000 1tess 997882@http://en.forums.wordpress.com/ If you don't see the upgrade, then it didn't go through:
http://en.support.wordpress.com/my-upgrades/

The My Upgrades page gives you a way to manage all your upgrades across WordPress.com in one, convenient place. You can access the My Upgrades page by going to Store -> My Upgrades in your blog’s dashboard.

]]> junegartrell on "This site needs work. It is not easy to navigate through for anything." http://en.forums.wordpress.com/topic/this-site-needs-work-it-is-not-easy-to-navigate-through-for-anything#post-997875 Tue, 04 Sep 2012 12:04:00 +0000 junegartrell 997875@http://en.forums.wordpress.com/ Thank you, maybe the upgrade didn't go through. There is no selection under my upgrades.

]]> 1tess on "This site needs work. It is not easy to navigate through for anything." http://en.forums.wordpress.com/topic/this-site-needs-work-it-is-not-easy-to-navigate-through-for-anything#post-997769 Tue, 04 Sep 2012 07:09:25 +0000 1tess 997769@http://en.forums.wordpress.com/ Here is how to delete a blog:

http://en.support.wordpress.com/delete-site/
If you delete a blog you will not be able to get it back and no one else will be able to use that blog address. You must be sure you never want to use the blog again if you delete it. If you are unsure, you can change the blog to private and no one will be able to read it. If you decide to use it later, you can switch it back to a public blog.

Blogs that have been deleted by the owner will remain deleted.
http://en.support.wordpress.com/recycling-blog-names/

]]> 1tess on "This site needs work. It is not easy to navigate through for anything." http://en.forums.wordpress.com/topic/this-site-needs-work-it-is-not-easy-to-navigate-through-for-anything#post-997766 Tue, 04 Sep 2012 07:05:44 +0000 1tess 997766@http://en.forums.wordpress.com/ Here is how to cancel an upgrade:
http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

Here is how to clear the contents of your blog:

http://en.forums.wordpress.com/topic/clear-blog-2?replies=2#post-925732
You can bulk delete the blog contents and start over again and you don't need to wait for Staff to that.
bulk delete images & media http://en.support.wordpress.com/media/deleting-files/#bulk-deletion
bulk delete posts > http://en.support.wordpress.com/posts/edit-posts-screen/#bulk-edit
bulk delete pages > http://en.support.wordpress.com/pages/edit-pages-screen/#bulk-edit
Here's how to permanently delete Trash >
http://en.support.wordpress.com/trash/
http://en.support.wordpress.com/trash/#deleting-permanently

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