WordPress.com Forums » Tag: Cannot Access the Dashboard Requested - Recent Posts http://en.forums.wordpress.com/tags/cannot-access-the-dashboard-requested WordPress.com Forums » Tag: Cannot Access the Dashboard Requested - Recent Posts en Thu, 20 Jun 2013 11:53:24 +0000 http://bbpress.org/?v=1.1-alpha-2539 supportbot on "User [...] Cannot Access the Dashboard Requested" http://en.forums.wordpress.com/topic/user-cannot-access-the-dashboard-requested-3#post-1120054 Fri, 11 Jan 2013 11:34:42 +0000 supportbot 1120054@http://en.forums.wordpress.com/ You did not specify a blog address or reason for posting when you created this topic.

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]]> mateuszkaczynski on "User [...] Cannot Access the Dashboard Requested" http://en.forums.wordpress.com/topic/user-cannot-access-the-dashboard-requested-3#post-1120053 Fri, 11 Jan 2013 11:34:41 +0000 mateuszkaczynski 1120053@http://en.forums.wordpress.com/ Hi there.

I'm writing this topic once again, because nobody responded to my questions in order to help me access my blog which is under this address:

http://www.jakdalejzyc.wordpress.com

I have tried to login directly via "wp-admin" but i get this message about being or not being under my login which end up with a dead end because I was the only person controlin this blog as a person with privilege.

I also tried to login on the main page of wordpress but i have no blog attached to my profile.

I tried to clear my browser cache and tried on different browsers, but it all the same.

Also i have tried to reset password, but it dosen't change anything to access my blog.

Please help

]]> zandyring on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1095316 Fri, 14 Dec 2012 20:39:33 +0000 zandyring 1095316@http://en.forums.wordpress.com/ Cheers, Martin :)

]]> iqatrophie on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1095306 Fri, 14 Dec 2012 20:23:57 +0000 iqatrophie 1095306@http://en.forums.wordpress.com/ Don't be too hard on yourself. :)

These things happen.

]]> zandyring on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1094983 Fri, 14 Dec 2012 14:09:06 +0000 zandyring 1094983@http://en.forums.wordpress.com/ I really am sorry about closing the thread on you - how rude of me! :)

I'm glad you knew what to do, though.

]]> iqatrophie on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1094740 Fri, 14 Dec 2012 04:58:10 +0000 iqatrophie 1094740@http://en.forums.wordpress.com/

it sounds like you found that out on your own, though!

Yes, and I wouldn't have said anything but while testing it I found out you're redirected to wordpress.com instead of de.wordpress.com when logging in via the 'Log In' link in the forum blue header bar.

Thought I'll add that here but found my topic was closed. ;) So I had to contact support.

Finally thanks for all your input and the efforts you put in to fix the issue. :-)

Cheers!

]]> zandyring on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1094242 Thu, 13 Dec 2012 18:17:43 +0000 zandyring 1094242@http://en.forums.wordpress.com/ Hi there Martin,

I'm very sorry for closing this thread - I did so inadvertently.

This issue has been tracked down and fixed (it sounds like you found that out on your own, though!)

Thank you for sticking with us through the long process! And of course, keep us appraised of any other issues you see over there in Germany!

Cheers!

]]> zandyring on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1093360 Wed, 12 Dec 2012 19:06:57 +0000 zandyring 1093360@http://en.forums.wordpress.com/ Hi there beartprize,

Can you create a new thread with your topic? That way it won't get lost in the thread (as this request kind of has).

Cheers!

]]> beartmagazine on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1089815 Sat, 08 Dec 2012 02:04:22 +0000 beartmagazine 1089815@http://en.forums.wordpress.com/ I see on the message above my login namme "beartprize" but theii is with this one that I have been re directed to a blog to create......

]]> beartmagazine on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1089814 Sat, 08 Dec 2012 02:02:43 +0000 beartmagazine 1089814@http://en.forums.wordpress.com/ Hi
I have to install Jetpack on my site and I am unable to remember my Login name + my password! The reason is that I run 3 websites. And when I succeeded to login it redirected me to a blog to create (I don't need it). I know how to reset a password but I don't remember my login name.
And if I give my email to re-register me, they say the email is already.
How can Ii do to reset the whole thing?
thank you

]]> iqatrophie on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1089778 Sat, 08 Dec 2012 00:43:46 +0000 iqatrophie 1089778@http://en.forums.wordpress.com/ It's only affecting german users? This reminds me of something. German (like Russian) is maybe a special case as we already have our own support pages at de.support.wordpress.com.

I know there were made changes to redirecting in the past so that the URL doesn't redirect to the english support pages like with all the other international support page URLs. A wild guess would be some mod_rewrite or .htaccess changes. Maybe these a responsible for the problem or the fact that only german users are affected. Like I said just a wild guess.

Cheers!

]]> zandyring on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1089172 Fri, 07 Dec 2012 13:42:54 +0000 zandyring 1089172@http://en.forums.wordpress.com/ Hey Martin,

Every piece of information is helpful! thank you for finding this out :)

I'll pass it on to the internal team - I know they're still looking at this. It seems to be effecting our Germany-based users, primarily.

Cheers!

]]> iqatrophie on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1088950 Fri, 07 Dec 2012 03:14:32 +0000 iqatrophie 1088950@http://en.forums.wordpress.com/ Hey, I'm not sure if this is of any help, but I just found out logging in via the english forum or better said the "Log In" link in the blue header up there on the right doesn't work as well.

It links to http://en.wordpress.com/wp-login.php. When I enter username and password, I get redirected to http://wordpress.com/wp-admin/ and get the same error:

User iqatrophie Cannot Access the Dashboard Requested

You are logged in as "iqatrophie" and do not have the necessary privileges to access the dashboard for "WordPress.com".

Cheers
Martin(IQ)

]]> zandyring on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1087243 Wed, 05 Dec 2012 17:47:25 +0000 zandyring 1087243@http://en.forums.wordpress.com/ You are definitely not the only one :) I'll get some advice from the internal team.

]]> iqatrophie on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1087138 Wed, 05 Dec 2012 16:34:47 +0000 iqatrophie 1087138@http://en.forums.wordpress.com/ Cache is cleared automatically when I close the browser, so yes.

The error still persists and according to the last search I did in the forum it seems I'm not the only one:

If you ask me it's a redirection problem. http://de.wordpress.com is now different to http://wordpress.com. If I log in it redirects me to http://wordpress.com/wp-admin/ as soon as I have entered username & password. Maybe a script has been updated that doesn't work with the old de.wordpress.com version. It's a speculation.

Can't you register an unprivileged test account on wordpress.com and try to login with this one?

Cheers
Martin(IQ)

]]> zandyring on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1087097 Wed, 05 Dec 2012 16:14:21 +0000 zandyring 1087097@http://en.forums.wordpress.com/ I just did, and I am able to. But I have special privileges, so I will probably not see an error message :)

I'll ask our internal team if there's anything they're aware of. We just had an update, so there may be some ghosts in the system. Have you cleared your cache recently?

]]> iqatrophie on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1086461 Tue, 04 Dec 2012 22:59:29 +0000 iqatrophie 1086461@http://en.forums.wordpress.com/ No difference. I disabled snowflakes yesterday and it made no difference. Have you actually tried to log in via http://de.wordpress.com/wp-login.php?

Btw. I'm using Firefox 17.0 on Ubuntu 12.04 LTS

Cheers
Martin(IQ)

]]> zandyring on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1086275 Tue, 04 Dec 2012 21:03:27 +0000 zandyring 1086275@http://en.forums.wordpress.com/ We've had a few people who seem to be helped by unchecking the "snowflakes" feature. If you go to your dashboard (if you're able), then to Settings > General, and scroll to the bottom, you should be able to switch it off.

Does that make any difference for you?

]]> iqatrophie on "Login issue" http://en.forums.wordpress.com/topic/login-issue-1#post-1085216 Mon, 03 Dec 2012 22:42:52 +0000 iqatrophie 1085216@http://en.forums.wordpress.com/ I don't know if this started with the recent changes but every time I try to login I always get the error message
User iqatrophie Cannot Access the Dashboard Requested

You are logged in as "iqatrophie" and do not have the necessary privileges to access the dashboard for "WordPress.com"...

I start at http://de.wordpress.com, click Log In on the upper right in the blue header, redirects me to http://de.wordpress.com/wp-login.php where I enter my username and password. When I finally click "Anmelden" (Log In) the above mentioned message appears. Looks like WordPress is trying to log me into the global dashboard for WordPress.com. I might be missing the privileges to do that. ;)

How am I supposed to log in to de.wordpress.com? Anything I'm doing wrong?

]]> moritsuki on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-962264 Tue, 31 Jul 2012 19:12:52 +0000 moritsuki 962264@http://en.forums.wordpress.com/ The issue is resolved. My mentor went to the "My Blogs" tab in her other blog's dashboard and noticed that she could remove the test blog, which allowed me to successfully invite her again.

However, there was something else that was odd--- when she looked at the test blog on the "My Blogs" tab, her role was set to "none"; this is strange, because when we tried resending invites to her, the error message claimed she already had a role in the blog.

But that aside, thank you all for the help!

]]> moritsuki on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-961329 Mon, 30 Jul 2012 23:27:37 +0000 moritsuki 961329@http://en.forums.wordpress.com/ Unfortunately, the same error page shows up, and she's still not on the All Users list. Do you know, generally, what's wrong?

]]> macmanx on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-961270 Mon, 30 Jul 2012 22:47:21 +0000 macmanx 961270@http://en.forums.wordpress.com/ Ok, I made a quick change. Would you please try again?

]]> moritsuki on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-959177 Fri, 27 Jul 2012 23:13:30 +0000 moritsuki 959177@http://en.forums.wordpress.com/ joycewyen

]]> macmanx on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-959175 Fri, 27 Jul 2012 23:12:19 +0000 macmanx 959175@http://en.forums.wordpress.com/ What should her username be?

]]> moritsuki on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-959170 Fri, 27 Jul 2012 23:04:31 +0000 moritsuki 959170@http://en.forums.wordpress.com/ Yes, I have. An error page comes up saying that she already has a role in the blog.

]]> macmanx on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-959155 Fri, 27 Jul 2012 22:58:31 +0000 macmanx 959155@http://en.forums.wordpress.com/ Have you tried re-inviting her via Users -> Invites?

]]> timethief on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-959119 Fri, 27 Jul 2012 22:19:13 +0000 timethief 959119@http://en.forums.wordpress.com/ I'm flagging this thread for Staff attention.

]]> moritsuki on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-959106 Fri, 27 Jul 2012 22:12:28 +0000 moritsuki 959106@http://en.forums.wordpress.com/ Yes, she is. We tried doing that again, but the same "Cannot Access the Dashboard Requested" message came up.

]]> timethief on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-959104 Fri, 27 Jul 2012 22:10:55 +0000 timethief 959104@http://en.forums.wordpress.com/ Make sure that she is attempting to access the Dashboard specifically at https://uwadvance.wordpress.com/wp-admin/

]]> moritsuki on "Admin unable to access blog" http://en.forums.wordpress.com/topic/admin-unable-to-access-blog#post-959101 Fri, 27 Jul 2012 22:05:29 +0000 moritsuki 959101@http://en.forums.wordpress.com/ Edit: The blog's title has reappeared in her 'My Blogs' section (that was an error on my part), but she still can't edit anything on the site or reach the blog's dashboard. Oddly enough, whenever her account tries to reach the blog's dashboard and the "Cannot Access the Dashboard Requested" page shows up, the uwadvance blog is still listed under the 'Your Sites' section.'

Any help would be greatly appreciated.

]]>