WordPress.com Forums » Tag: carousel view - Recent Posts http://en.forums.wordpress.com/tags/carousel-view WordPress.com Forums » Tag: carousel view - Recent Posts en Thu, 23 May 2013 23:46:27 +0000 http://bbpress.org/?v=1.1-alpha-2539 bryanvillarin on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-1013695 Mon, 17 Sep 2012 17:18:52 +0000 bryanvillarin 1013695@http://en.forums.wordpress.com/ Hi Vincent,

I'm sorry for the delay! Can you reply to Velda's email? She has another follow up question that might narrow things down.

Thanks!

]]> jardissimo on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-1007577 Wed, 12 Sep 2012 16:11:02 +0000 jardissimo 1007577@http://en.forums.wordpress.com/ Hello Bryan,

I re-exported some of the images (7 in total) from Lightroom (version: 4.1) and re-uploaded the newly exported images to a new post (wanted to keep the other post to compare).

Here's the link: http://jardissimo.org/2012/07/28/la-france-notre-jardin

I have the same issue again... :-(

Thanks for your help.

Vincent

]]> bryanvillarin on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-999343 Wed, 05 Sep 2012 18:20:50 +0000 bryanvillarin 999343@http://en.forums.wordpress.com/ Hi Vincent,

It appears that at least one of the image files you sent has "exe" in its binary code, which is tripping a security alert on our end that prevents the original files in that post from being displayed. (This is a rare occurrence, and I apologize for the inconvenience.)

Can you try re–exporting the images from Lightroom, remove the images from the current gallery for that post, reupload the newly–exported images to that post, and insert the updated image gallery?

Please let me know how that works for you as I'd like to know if this is an isolated incident.

I do find this curious because I'm also a Lightroom user and haven't come across this yet on my blog. I'm still using Lightroom 3.6, but I hope to upgrade to 4.1 really soon.

Thanks!

]]> bryanvillarin on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-992807 Thu, 30 Aug 2012 21:28:48 +0000 bryanvillarin 992807@http://en.forums.wordpress.com/ Thanks Vincent. We'll take a look and reply back here as soon as we can.

I appreciate your patience!

]]> jardissimo on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-992766 Thu, 30 Aug 2012 20:50:42 +0000 jardissimo 992766@http://en.forums.wordpress.com/ Hello Brian,

I uploaded the pictures to Dropbox and sent you the link to support [at] wordpress.com.

]]> bryanvillarin on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-992636 Thu, 30 Aug 2012 18:34:55 +0000 bryanvillarin 992636@http://en.forums.wordpress.com/ (And please include the URL of this forum thread in your email. Thanks!)

]]> bryanvillarin on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-992632 Thu, 30 Aug 2012 18:34:06 +0000 bryanvillarin 992632@http://en.forums.wordpress.com/ Can you send us one of the original photos, or upload it to Dropbox (if you have an account), and email the URL to us so we can view the file?

Please email us at support [at] wordpress.com from the email address associated with your WordPress.com account*, then reply to this forum thread.

* You can view the email address associated with your WordPress.com account from the Settings tab on the WordPress.com home page.

]]> bryanvillarin on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-992594 Thu, 30 Aug 2012 17:54:47 +0000 bryanvillarin 992594@http://en.forums.wordpress.com/ Hi Vincent,

I'm sorry for my misunderstanding. After clicking the "View full size" link in the image carousel for the first two problematic images, I can see exactly what you're referring to.

I'll take a closer look at this and will be in touch with updates.

]]> jardissimo on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-992146 Thu, 30 Aug 2012 08:41:38 +0000 jardissimo 992146@http://en.forums.wordpress.com/ Hi Bryan,

Thanks for taking the time to help me out with this.

I'm using the exact same version of Google Chrome as you (21.0.1180.82). I cleared my cache but that doesn't make any difference.

I tried it on Safari and Firefox and there also I'm having the same issue:
- 1st image: not showing in 'view full size' (in carousel showing ok)
- 2nd image: also not showing in 'view full size' (in carousel showing ok)
- 3rd image: showing ok in 'view full size'

I'm almost sure it has nothing to do with the type of browser but more with the actual image file and/or the size of the file.

According to Firefox the first and second images can't be displayed because it contains errors. Image details:
- 1st image: JPEG Image; 0.04 KB (37 bytes); 0px × 0px (scaled to 1440px × 787px)
- 2nd image: JPEG Image; 0.04 KB (37 bytes); 0px × 0px (scaled to 1440px × 754px)
- 3rd image: JPEG Image; 1155.86 KB (1183600 bytes); 2499px × 1944px (scaled to 1011px × 787px)

It looks like it has something to do with the dimensions and scaling of the images. Do you know if there is any limitation in size in order to properly view it in full size (button right under image in carousel)?

- 1st image: View full size 4320×3240
- 2nd image: View full size 2500×1875
- 3rd image: View full size 2499×1944

I used Lightroom to enhance those pictures. Maybe there's something wrong with my settings when I exported the pictures to WP or maybe something went wrong with the rescaling in the media gallery of WP itself?

I'm pretty lost at the moment... :-)

Thanks again for your help.

Vincent

]]> bryanvillarin on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-991933 Thu, 30 Aug 2012 00:18:55 +0000 bryanvillarin 991933@http://en.forums.wordpress.com/ Hi Vincent,

I viewed the first three images in your gallery with the image carousel and they all load perfectly from my end using Google Chrome 21.0.1180.82.

What browser and version are you using?

Can you try clearing your browser cache, along with an alternate browser, such as Google Chrome or Mozilla Firefox (to narrow down a browser issue)?

]]> jardissimo on "View full size issue" http://en.forums.wordpress.com/topic/view-full-size-issue#post-991560 Wed, 29 Aug 2012 18:01:27 +0000 jardissimo 991560@http://en.forums.wordpress.com/ Hi guys,

I'm having an issue with my image gallery: http://jardissimo.org/2012/07/27/la-france-notre-jardin-2

Some pictures appear in full size; some not. Here's an example:

1st image - not showing in full size: http://jardissimo.files.wordpress.com/2012/08/wpid-20120803-yonne-clamecy-bac-fleuri.jpg

2nd image - not showing in full size:
http://jardissimo.files.wordpress.com/2012/08/wpid-20120803-yonne-clamecy-bac-fleuri-2.jpg

3rd image - ok in full size:
http://jardissimo.files.wordpress.com/2012/08/wpid-20120803-yonne-clamecy-bacs-fleuris-e1346090884569.jpg

Thanks for your feedback!

Vincent

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