WordPress.com Forums » Tag: custom DNS - Recent Posts

kardotim on "Trying to point name server to other host by customizing DNS"

kardotim — Wed, 22 May 2013 09:28:15 +0000

To point the domain you registered at WordPress.com to another server (hosting service), please follow the instructions here:
http://en.support.wordpress.com/domains/change-name-servers/#changing-domain-name-servers

Note you will need to obtain the name server values from your current host. You should be able to find them on their support documentation, or contact them and ask for the information. (Name servers may be referred as "nameservers" or "NS records" instead.)

Hope this helps - let us know if you have any more questions!

blesofskyforlbcc on "Trying to point name server to other host by customizing DNS"

blesofskyforlbcc — Wed, 22 May 2013 03:25:00 +0000

Tried! Didn't work. :)

I also tried with an without periods at the end of each line.

thesacredpath on "Trying to point name server to other host by customizing DNS"

thesacredpath — Wed, 22 May 2013 03:20:33 +0000

Check with BlueHost about the capitial letters. Sometimes uppercase can throw things off.

blesofskyforlbcc on "Trying to point name server to other host by customizing DNS"

blesofskyforlbcc — Wed, 22 May 2013 02:26:58 +0000

Bought a domain name with WordPress.com hosting but am changing to Bluehost.com hosting. Because it's less than 60 days since domain registration, I cannot transfer the registration yet and must instead point the domain name servers to Bluehost from WordPress.

Both WordPress and Bluehost support documents tell me that in WordPress.com I should to go to Store>Domains>Edit DNS. Then insert:

ns1.BlueHost.com
ns2.BlueHost.com

But when I do this, I get an error message from WordPress:

"We can't save these records because they don't look right to us. Check the errors below. Please contact support if you are unable to resolve the problem.
(1)ns1.BlueHost.com
(2)ns2.BlueHost.com
1. This does not match any of the DNS record formats.
2. This does not match any of the DNS record formats."

Please help, thank you.

auxclass on "Custom DNS help"

auxclass — Sun, 12 May 2013 21:46:24 +0000

You need to go to 1 and 1 - log into your registration account and change the name servers to those shown above in the link from @TT -

You need to make the changes at 1 and 1 not here

Have you set up an email account with your domain name (midesignwear.com.)? i.e. you (at) domain-name.com?

leggettmarele on "Custom DNS help"

leggettmarele — Sun, 12 May 2013 21:29:23 +0000

I have a 1and1.com domain. I have no idea how to type in/what to type in for the anything that can connect my domain the my wordpress.

timethief on "Custom DNS help"

timethief — Sun, 12 May 2013 21:21:55 +0000

What exactly is it that you want to achieve?

Although midesignwear.com has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up.

If you wish to host your site at WordPress.com, you will need to update your nameservers. http://en.support.wordpress.com/domains/map-existing-domain/#instructions-for-mapping-an-existing-domain

After you make the domain mapping purchase here > Dashboard > Store > My Upgrades and do the set up it can take between 24 - 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What's important during that stage is to be patient.

leggettmarele on "Custom DNS help"

leggettmarele — Sun, 12 May 2013 21:11:44 +0000

I have never done a DNS nor do I understand how I create one. I have looked at the forums and tried to formulate one based on those, but I have no luck. Please help!

kathrynwp on "email forwarding after domain mapping"

kathrynwp — Sun, 14 Apr 2013 14:05:10 +0000

Duplicate of http://en.forums.wordpress.com/topic/how-do-i-get-my-email-forwarding-to-work-on-my-newly-mapped-domain-name

thebigbuzz on "email forwarding after domain mapping"

thebigbuzz — Wed, 10 Apr 2013 06:56:51 +0000

Before mapping my domain name onto wp yesterday, I had two functioning email forwarding accounts with my registrar (easily). These were [email redacted] and [email redacted]. I understand that I now have to enter new Custom DNS records at wp for the email forwarding to continue to work. I've read through the info. at http://en.support.wordpress.com/domains/custom-dns/ but don't understand what I'm supposed to do. Before mapping yesterday I got the following info. from my registrar: one A record (a string of numbers with dots) and two MX records (strings of letters and numbers and dots). What am I supposed to do with these records? The wp help page says I'm supposed to do the following, but I don't understand what that means in relation to the records I have:
'MX <pref> <host>.
TXT <text>
CNAME <subdomain> <host>.
A <subdomain> <IP>
SRV <_service._protocol> <priority> <weight> <port> <domain>'
Any assistance much appreciated!

hazelcharles on "Help with Domain Transfer/Email Issues - Please :)"

hazelcharles — Mon, 11 Mar 2013 12:57:49 +0000

Good Morning,

I would appreciate any help that could be provided, as I am stuck at a dead end. I will admit, I am not tech savvy, really.

Here is my issue. I registered my domain name with iPage. Paid for the domain mapping upgrade, and changed the nameservers from iPage to WordPress. No issues.

Then, email didn't work, which wasn't set up before the transfer, but after some research, I understood why.

I emailed the customer support at iPage and they gave me 3 IP addresses and said the MX records need to be updated. However, according to everything I've read, the A records are paired with the IP address, and the MX records are a formatted completely differently.

I have gone through the the tutorials several times and searched the forums for several days trying to figure out what I need to do.

I ended up reversing everything to start from scratch, and currently have my domain (hollykaufman.com) pointed to my wordpress blog (hollsandlolah.wordpress.com), and back on the iPage nameservers.

I want to transfer everything back to WordPress as it was before, but I'm not sure what to do exactly in order to make sure the email will work.

I've searched high and low, and I've come up with every answer on how to transfer a domain name FROM WordPress, but no information on how to transfer a registered domain TO WordPress. Please direct me to the information if I missed it somewhere.

I know this is asking a lot, but if there is someone - anyone- who is willing to help me, I'd appreciate it. I promise, I've looked at every single link that you would normally send me to, and I am still confused.

Unfortunately, iPage customer service hasn't been of much help.

justa20fan on "Unable to reach blog website - was working now quit"

justa20fan — Tue, 05 Mar 2013 21:59:36 +0000

Follow up solution steps:

1. Removed current name server settings (ns1.bdm.microsoftonline.com, ns2.bdm.microsoftonline.com) and changed to new name servers in WordPress (NS1.WORDPRESS.COM,
NS2.WORDPRESS.COM, NS3.WORDPRESS.COM) to point back to the WordPress name servers. Changes propagated fully in about 40 mins which fixed my WordPress website (http://www.lilesinsurancegroup.com) BUT breaks email functionality. No worries we will fix this in the next few steps.

2. Removed custom DNS entries I had entered in Office365 for both A record and CNAME (I had A record pointing to previous IP address of my WordPress website and I had CNAME pointed to alias name of my website lilesinsurance.wordpress.com)

3. Under DNS Management in Office365 for the validated domain name (lilesinsurancegroup.com), Select the domain name then "Manage DNS" link. Then click the "DNS records created automatically by Office 365" dropdown to display the generated DNS records created automatically by Office365. This will provide the DNS record information for email, SIP, and Lync services

4. Copy the MX and CNAME records displayed in Office365 and paste this information into the WordPress Custom DNS table like:

CNAME autodiscover autodiscover.outlook.com.
MX 0 yourdomainname-com.mail.eo.outlook.com.
CNAME lyncdiscover.yourdomainname.com webdir.online.lync.com.
CNAME sip.yourdomainname.com sipdir.online.lync.com.

5. Allowed time for changes to propagate and my WordPress website was back to running and my Office365 email was back working as normal.

This took me a lot of reading to figure all of this out so I hope someone finds this useful.

Some helpful tools that helped me troubleshoot:
http://www.intodns.com/ (Great domain validation tool) http://mxtoolbox.com/ (validate MX record for email functionality)

macmanx on "Unable to reach blog website - was working now quit"

macmanx — Mon, 04 Mar 2013 00:10:11 +0000

The only solution would be to direct your name servers to us and then direct your mail back to them. It's the only way that we can guarantee your site will always function.

justa20fan on "Unable to reach blog website - was working now quit"

justa20fan — Mon, 04 Mar 2013 00:03:57 +0000

Thank you so much for the reply, was getting very concerned. Ok, I think I understand what you are saying and thanks for clarifying the architecture. I have another question. Microsoft Office365 recommends them handling the DNS because of Exchange functionality and features. So, is it possible to continue to map my domain somehow using O365 or the only solution is map back to O365 from wordpress? I didn't won't to lose additional functionality that could be added in O365.

macmanx on "Unable to reach blog website - was working now quit"

macmanx — Sun, 03 Mar 2013 23:30:28 +0000

We do not support mapping a domain to WordPress.com via A Record or CNAME to an IP address. We are a cloud-based architecture, so if you map here to a specific IP Address, and that IP address or server goes offline for maintenance or is simply retired, your site goes down with it. If you were mapping to our name servers, traffic to your site would just be sent to the next available server.

I strongly recommend that you direct your domain back to our name servers:

NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COM

Once done, you can direct your email back to Microsoft following this guide: http://en.support.wordpress.com/domains/add-email/add-outlook-email/

justa20fan on "Unable to reach blog website - was working now quit"

justa20fan — Sat, 02 Mar 2013 04:28:28 +0000

I cannot connect website http://www.lilesinsurancegroup.com OR lilesinsurance.wordpress.com. However I can access my Dashboard @ lilesinsurance.wordpress.com/wp-admin/ but I am unable to preview my pages from there. My domain name is pointed to Offfice 365 servers because of email hosting:

ns1.bdm.microsoftonline.com
ns2.bdm.microsoftonline.com

In Office365, I have the following custom DNS entries:

@ 74.200.243.253 1 Hour
CNAME www lilesinsurance.wordpress.com 1 Hour

I can ping successfully both lilesinsurancegroup.com and lilesinsurance.wordpress.com.
dwebb@dwebb-HP-ProBook-6550b:~$ ping http://www.lilesinsurancegroup.com
PING lb.wordpress.com (66.155.9.238) 56(84) bytes of data.
64 bytes from wordpress.com (66.155.9.238): icmp_req=1 ttl=51 time=34.5 ms
64 bytes from wordpress.com (66.155.9.238): icmp_req=2 ttl=51 time=35.9 ms
^C
--- lb.wordpress.com ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1001ms
rtt min/avg/max/mdev = 34.580/35.277/35.974/0.697 ms
dwebb@dwebb-HP-ProBook-6550b:~$ ping lilesinsurance.wordpress.com
PING lb.wordpress.com (76.74.254.123) 56(84) bytes of data.
64 bytes from . (76.74.254.123): icmp_req=1 ttl=46 time=93.8 ms
64 bytes from . (76.74.254.123): icmp_req=2 ttl=46 time=92.9 ms
^C
--- lb.wordpress.com ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1001ms
rtt min/avg/max/mdev = 92.961/93.415/93.869/0.454 ms

ssilverm on "Custom DNS"

ssilverm — Sun, 20 Jan 2013 17:56:33 +0000

I've been informed by123-reg, my domain name registrar to do the following:

"... add from the WordPress Control Panel mx0.123-reg.co.uk. with priority 10 and mx1.123-reg.co.uk. with priority 20."

I believe I've found the correct place to do this, but I appear to be incapable of working out the correct format for the entries!

Any help would be greatly appreciate.

Steve

kathrynwp on "unauthorized use of my domain name"

kathrynwp — Thu, 27 Dec 2012 19:41:05 +0000

Hi there - you can add an SPF record in the custom DNS area under Store > Domains > Edit DNS.

Since they are your email provider, GoDaddy will need to supply you with the SPF record. Once you have it, you'll be able to paste into the box on the Custom DNS page.

For example, here is the SPF record for someone who uses Google Apps for their email:

TXT v=spf1 include:aspmx.googlemail.com ~all

Your SPF record from GoDaddy will look something like that.

Just let us know if you need further help.

ruthzamoyta on "unauthorized use of my domain name"

ruthzamoyta — Wed, 26 Dec 2012 00:46:05 +0000

I would prefer to keep it open until Support responds with an answer that works. Also, other volunteers might have the answer. It is a holiday and perhaps people are not checking their email. Can we keep it open another day?

timethief on "unauthorized use of my domain name"

timethief — Wed, 26 Dec 2012 00:32:52 +0000

I don't believe we Volunteers have any further advice to offer. As you have already used the Automattic security link this issue will be dealt with off-forum so I will tag this thread for closure.

ruthzamoyta on "unauthorized use of my domain name"

ruthzamoyta — Wed, 26 Dec 2012 00:25:15 +0000

Thanks for replying. My first call was to godaddy, who hosts my email connected to my domain name, but they said it is actually a WordPress problem since my domain name is redirected to my wordpress blog, and these spam emails are using my domain name in their reply-to address. There is nothing in my sent folder, so people know i am not sending spam. However, the reputation of my blog is in jeopardy because these people who are being spammed see the name of my blog linked to the spam.

I discovered how to email wordpress support over security issues and i sent them a plea for help (i really dont like how there is no phone number for wordpress support--in contrast, godaddy picked up the phone immediately in the wee hours of christmas eve). If you have any furthe advice, i'd appreciate it. Otherwise, i will wait for wordpress's response.

raincoaster on "unauthorized use of my domain name"

raincoaster — Tue, 25 Dec 2012 20:51:52 +0000

This is a support forum for all WordPress.com users. The thing is, someone is spoofing your email address; it's an email problem, not a WordPress.com problem. And it's 90% likely that nobody is actually sending the emails from your account, they're just making it appear as if they are. You can check this yourself by going to your Sent Mail folder.

ruthzamoyta on "unauthorized use of my domain name"

ruthzamoyta — Tue, 25 Dec 2012 16:58:28 +0000

My domain is redirected to wordpress. I need to go into my wordpress dns manager and set up spf, but I do not see any instructions on how to do so. I pay for this service--it's not free. Are you saying that this forum is only for the people who have free sites?

notawoodpecker on "unauthorized use of my domain name"

notawoodpecker — Tue, 25 Dec 2012 16:49:35 +0000

And what does any of that have to do with free-hosted wordpress.com sites?

ruthzamoyta on "unauthorized use of my domain name"

ruthzamoyta — Tue, 25 Dec 2012 16:43:45 +0000

Unauthorized users are using my domain name to send spam. I want to block unauthorized users. I understand I need to set up an SPF. I cannot find anywhere on your website instructions on how to do this. Please let me know how to do this. An example of the unauthorized use of my domain name is:

On 28 Oct 2012, at 16:20, "Viktorya" <[email redacted]> wrote:

> Hello [email redacted],
>
> Good news for all the single guys who are interested in meeting a Russian woman.
>
> Please visit this links and find links to the selected, 100% checked profiles of sincere Russian women.
>
> Sorry for bothering if this is not for you
> Good luck!

jeherve on "Was told WordPress would help create MX records...??"

jeherve — Tue, 11 Sep 2012 15:27:17 +0000

@revistabuensalvaje I had a look at your Email provider's documentation, and you will need to contact them again to find out the IP address of the mail server your email is hosted on.

Once you have that information, you can go to Store > Domains in your dashboard, click on "Edit DNS", and enter the information provided by Brinkster's support team there.

See "Brinkster Mail Server IP Address" for more information.

revistabuensalvaje on "Was told WordPress would help create MX records...??"

revistabuensalvaje — Tue, 11 Sep 2012 15:12:29 +0000

I have the same problem, the guy on brinkster's support said exactly the same to me, and gave me this "mymail.brinkster.com" as the only thing for the mx record to be created.

@jeherve can you please help me to set up my mx record we are very worry aboud our suscriptors can not write to us.

macmanx on "Subdomain MX record or delete Custom Domain from account"

macmanx — Sat, 08 Sep 2012 07:22:50 +0000

Ah, yes that is correct. Sorry, I though you meant a new domain in general.

jpickerell429 on "Subdomain MX record or delete Custom Domain from account"

jpickerell429 — Sat, 08 Sep 2012 07:13:43 +0000

Yes, it is stated that WordPress does not support a subdomain of http://www.domain.com as it strips out "www" from all URLs. Is that correct?

http://en.support.wordpress.com/domains/map-subdomain/

macmanx on "Subdomain MX record or delete Custom Domain from account"

macmanx — Sat, 08 Sep 2012 07:09:21 +0000

If you mean register a new domain, you can do that by adding the desired domain via Store -> Domains in your blog's Dashboard.