WordPress.com Forums » Tag: customer - Recent Posts http://en.forums.wordpress.com/tags/customer WordPress.com Forums » Tag: customer - Recent Posts en Thu, 23 May 2013 17:51:09 +0000 http://bbpress.org/?v=1.1-alpha-2539 macmanx on "Deleting abandoned blog accounts" http://en.forums.wordpress.com/topic/deleting-abandoned-blog-accounts#post-1177799 Mon, 11 Mar 2013 22:01:23 +0000 macmanx 1177799@http://en.forums.wordpress.com/ You're welcome!

]]> girlsofnzingha on "Deleting abandoned blog accounts" http://en.forums.wordpress.com/topic/deleting-abandoned-blog-accounts#post-1177708 Mon, 11 Mar 2013 21:14:01 +0000 girlsofnzingha 1177708@http://en.forums.wordpress.com/ MACMANX,
Thank you! I hope to hear back from the investigative team.

]]> macmanx on "Deleting abandoned blog accounts" http://en.forums.wordpress.com/topic/deleting-abandoned-blog-accounts#post-1177689 Mon, 11 Mar 2013 20:55:48 +0000 macmanx 1177689@http://en.forums.wordpress.com/ Please visit https://en.wordpress.com/wp-login.php?action=lostpassword and click "Need More Help?"

We have additional proofs of ownership listed there.

Account ownership cases are not handled on the public forums.

]]> girlsofnzingha on "Deleting abandoned blog accounts" http://en.forums.wordpress.com/topic/deleting-abandoned-blog-accounts#post-1177677 Mon, 11 Mar 2013 20:48:41 +0000 girlsofnzingha 1177677@http://en.forums.wordpress.com/ Macmanx,
Like I aforementioned, the email that I created the account with has been changed and I can no longer access it. How else can I proof that I am the original owner of this blog post? Do you want me to send in a picture? I would not be asking if I had access to my account.
Thanks.

]]> girlsofnzingha on "Deleting abandoned blog accounts" http://en.forums.wordpress.com/topic/deleting-abandoned-blog-accounts#post-1177678 Mon, 11 Mar 2013 20:48:41 +0000 girlsofnzingha 1177678@http://en.forums.wordpress.com/ Macmanx,
Like I aforementioned, the email that I created the account with has been changed and I can no longer access it. How else can I proof that I am the original owner of this blog post? Do you want me to send in a picture? I would not be asking if I had access to my account.
Thanks.

]]> macmanx on "Deleting abandoned blog accounts" http://en.forums.wordpress.com/topic/deleting-abandoned-blog-accounts#post-1177659 Mon, 11 Mar 2013 20:40:09 +0000 macmanx 1177659@http://en.forums.wordpress.com/ We do not grant access to or delete accounts without proof of ownership.

If you have lost access to your WordPress.com account, please visit https://en.wordpress.com/wp-login.php?action=lostpassword and click "Need More Help?" if necessary.

]]> girlsofnzingha on "Deleting abandoned blog accounts" http://en.forums.wordpress.com/topic/deleting-abandoned-blog-accounts#post-1177630 Mon, 11 Mar 2013 20:20:17 +0000 girlsofnzingha 1177630@http://en.forums.wordpress.com/ Dear Mods,
I created a blog that is about 5-years old and I would like it be deleted. The blog url is: http://www.likayi.wordpress.com. I don't remember the password nor do I use the email account that I signed up with. If someone can resolve this matter urgently It would greatly be appreciated.

Thanks,
I can be reached at [email redacted]

]]> kathrynwp on "I've contacted WordPress Support 4 Times!!!!" http://en.forums.wordpress.com/topic/ive-contacted-wordpress-support-4-times#post-1081256 Thu, 29 Nov 2012 15:37:01 +0000 kathrynwp 1081256@http://en.forums.wordpress.com/ This issue has been taken care of by email so I'm closing this thread.

]]> raincoaster on "I've contacted WordPress Support 4 Times!!!!" http://en.forums.wordpress.com/topic/ive-contacted-wordpress-support-4-times#post-1080441 Wed, 28 Nov 2012 19:41:28 +0000 raincoaster 1080441@http://en.forums.wordpress.com/ Email is the LEAST effective way to get tech support here. Posting in the forum is the most effective way.

We volunteers in the forum generally respond within five minutes. We don't require personal details in order to assist with technical issues. Why don't you give us a try?

]]> kathrynwp on "I've contacted WordPress Support 4 Times!!!!" http://en.forums.wordpress.com/topic/ive-contacted-wordpress-support-4-times#post-1080386 Wed, 28 Nov 2012 18:25:27 +0000 kathrynwp 1080386@http://en.forums.wordpress.com/ Hi there - I can't find any tickets in our system from either of the two email addresses I see for you. I'll send you an email now but please let anyone else who might respond to your earlier emails know that your issue is already being handled by me, so we don't duplicate efforts. Thank you.

]]> timethief on "I've contacted WordPress Support 4 Times!!!!" http://en.forums.wordpress.com/topic/ive-contacted-wordpress-support-4-times#post-1080309 Wed, 28 Nov 2012 17:22:26 +0000 timethief 1080309@http://en.forums.wordpress.com/ This thread is flagged for Staff attention. What’s required is your patience please. When we create a support ticket by contacting Staff or by flagging a thread here in the forums for their assistance it’s important to understand they have a backlog. There are few of them and millions of us. They deal with the support tickets and threads with the earliest dates first. So if we contact them more than once on the same issue or bump threads the date moves forward and it takes longer to get help.

]]> rossxbute on "I've contacted WordPress Support 4 Times!!!!" http://en.forums.wordpress.com/topic/ive-contacted-wordpress-support-4-times#post-1080305 Wed, 28 Nov 2012 17:20:19 +0000 rossxbute 1080305@http://en.forums.wordpress.com/ Where else am i meant to contact though?

I've used their email 4 times and have had nothing back.

I'll provide personal details when i get someone direct i can speak too.

]]> notawoodpecker on "I've contacted WordPress Support 4 Times!!!!" http://en.forums.wordpress.com/topic/ive-contacted-wordpress-support-4-times#post-1080082 Wed, 28 Nov 2012 11:29:09 +0000 notawoodpecker 1080082@http://en.forums.wordpress.com/ There is no phone support.

I don't see any previous posts in this forum under your ID.

Provide a few further details about your inquiry and someone should be along later to address them. Do not post personal information here though.

]]> rossxbute on "I've contacted WordPress Support 4 Times!!!!" http://en.forums.wordpress.com/topic/ive-contacted-wordpress-support-4-times#post-1080079 Wed, 28 Nov 2012 11:17:11 +0000 rossxbute 1080079@http://en.forums.wordpress.com/ I've contacted wordpress 4 times regarding a miss payment but have had absolutely nothing back.

Where is the contact numbers?
Where is the customer Support?

Awful customer service.

Does this company even have a contact number?

PLEASE contact me on:

[email redacted]

Regarding transaction: [personal information redacted]

]]> timethief on "Need help with Feature Design" http://en.forums.wordpress.com/topic/need-help-with-feature-design#post-981004 Sun, 19 Aug 2012 21:46:54 +0000 timethief 981004@http://en.forums.wordpress.com/ You need to read this http://support.wordpress.com/com-vs-org/ and undertsand that there is no FTP access to free hosted wordpress.com blogs and we cannot install any plugins. What you are describing cannot be done on a free hosted wordpress.com blog as it cannot be equipped for e-commerce. It can be done on a wordpress.org install and all support for wordpress.org installs is provide here http://wordpress.org/support/

]]> kulwant2singh on "Need help with Feature Design" http://en.forums.wordpress.com/topic/need-help-with-feature-design#post-980995 Sun, 19 Aug 2012 21:27:42 +0000 kulwant2singh 980995@http://en.forums.wordpress.com/ How can you use plugin with wordpress.com . It is possible only on wordpress.org

]]> supportbot on "Need help with Feature Design" http://en.forums.wordpress.com/topic/need-help-with-feature-design#post-980993 Sun, 19 Aug 2012 21:21:55 +0000 supportbot 980993@http://en.forums.wordpress.com/ You did not specify a blog address or reason for posting when you created this topic.

This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you'll find help at the WordPress.org forums.

If you don't understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

If you forgot to include a link to your blog, you can reply and include it below. It'll help people to answer your question.

This is an automated message.

]]> efoss348 on "Need help with Feature Design" http://en.forums.wordpress.com/topic/need-help-with-feature-design#post-980992 Sun, 19 Aug 2012 21:21:54 +0000 efoss348 980992@http://en.forums.wordpress.com/ I need to develop a feature, that will allow me to have Users Register for my website. I sell services, so whenever they fill out a form, and purchase, I would like for them to be able to come back and see the information they've type in the forms they purchase through. Not anything with their Credit Card, but just the information they used in the form, and their purchase history. I would REALLY like to be able to tie in support, such as Zendesk or something to this. Anyone know of a Plugin?

]]> timethief on ""|" character in blog title" http://en.forums.wordpress.com/topic/character-in-blog-title#post-892739 Wed, 23 May 2012 18:42:29 +0000 timethief 892739@http://en.forums.wordpress.com/ Please post an active link starting with http:// to the blog in question so we can examine it and help you.

]]> collinstyles on ""|" character in blog title" http://en.forums.wordpress.com/topic/character-in-blog-title#post-892714 Wed, 23 May 2012 18:28:51 +0000 collinstyles 892714@http://en.forums.wordpress.com/ I'm working on blog.xpient.com

Basically I want the "|" symbol removed form the title.

Is this possible?

Thanks

]]> designsimply on "How to cancel a domain?" http://en.forums.wordpress.com/topic/how-to-cancel-a-domain#post-714423 Thu, 06 Oct 2011 19:02:09 +0000 designsimply 714423@http://en.forums.wordpress.com/ I found your requests in the system. We usually ask for confirmation before canceling a domain because you may not be able to get the domain back when you cancel. We replied to each one in less than 24 hours each. Maybe your email wasn't letting the messages through? Anyway, I canceled your domain for you.

]]> timethief on "How to cancel a domain?" http://en.forums.wordpress.com/topic/how-to-cancel-a-domain#post-714294 Thu, 06 Oct 2011 16:51:36 +0000 timethief 714294@http://en.forums.wordpress.com/ As you have been in contact with Staff and as we Volunteers cannot help with issues like this I suggest that you continue the email contact with the Staff.

Refunds
... we provide a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a refund yourself directly from the Store section of your Dashboard. http://en.support.wordpress.com/upgrades/#refunds

You may completely cancel a domain name purchased through WordPress.com if you notify us within two days of purchase. After cancellation, there is no guarantee that the domain will become available to register somewhere else. To cancel a domain you registered with WordPress.com, contact us

. http://en.support.wordpress.com/domain-mapping/cancel-domain/

]]> daysto30 on "How to cancel a domain?" http://en.forums.wordpress.com/topic/how-to-cancel-a-domain#post-714264 Thu, 06 Oct 2011 16:33:34 +0000 daysto30 714264@http://en.forums.wordpress.com/ i purchased a domain from wordpress a few days ago and hours later, i changed my mind and decided to cancel it. However i couldn't find any useful help on how to cancel a domain purchased through wordpress on this website. so i decided to contact their support page directly. 3 emails and 4 days later, they haven't helped me with this issue yet! since i'm not a professional i need a step by step guide to cancel it and surprisingly once you paid for the domain, wordpress leaves you alone for good!
anyone here can help me please?

]]> macmanx on "Domain refund" http://en.forums.wordpress.com/topic/domain-refund#post-605097 Mon, 16 May 2011 07:12:15 +0000 macmanx 605097@http://en.forums.wordpress.com/ Please contact us via support@wordpress.com to request a refund.

]]> thesacredpath on "Domain refund" http://en.forums.wordpress.com/topic/domain-refund#post-605061 Mon, 16 May 2011 04:32:53 +0000 thesacredpath 605061@http://en.forums.wordpress.com/ This thread has been tagged for staff attention, so they should be taking care of this for you shortly. It might be a few hours, but they will get it done for you.

]]> auxclass on "Domain refund" http://en.forums.wordpress.com/topic/domain-refund#post-605060 Mon, 16 May 2011 04:32:05 +0000 auxclass 605060@http://en.forums.wordpress.com/ I have marked this for attention by the staff - also check back on the contact support page - they have indicated that it should be back up soon - it is being upgraded to help you get better support.

]]> techpulsar on "Domain refund" http://en.forums.wordpress.com/topic/domain-refund#post-605050 Mon, 16 May 2011 03:50:14 +0000 techpulsar 605050@http://en.forums.wordpress.com/ It looks like the support page is down. Can an admin help me get a refund on my domain registration? I just registered it a few hours ago. Thanks!

]]> dontstop on "Wordpress.com and AdSense - does it ever end :)" http://en.forums.wordpress.com/topic/wordpresscom-and-adsense-does-it-ever-end#post-315048 Mon, 02 Mar 2009 14:33:17 +0000 dontstop 315048@http://en.forums.wordpress.com/ Perhaps WordPress.com should put this quote from Pearsonified.com somewhere on the support pages:

Frankly, I’m sick and tired of reading horrible advice on this subject, and I’m even more sick and tired of responding to people’s questions about Google AdSense, which is quite literally the worst monetization service of all time for people who don’t have millions of pageviews per month. In other words, AdSense ain’t gonna work for you, cowboy.

And anotherone from Dave Winer:

Blogs don't make money. But people with blogs can.

That said, i am the happiest WordPress.com CUSTOMER :) - since i bought the no-ads upgrade.

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