WordPress.com Forums » Tag: log-in - Recent Posts

macmanx on "Can open the admin on mac, not on PC"

macmanx — Fri, 17 May 2013 21:48:16 +0000

First, please make sure that your browser is up to date by visiting http://whatbrowser.org/

If it is not, please try updating your browser or switching to a different browser.

If it is, please do these four things:

1. Try clearing your browser's cache and cookies: http://en.support.wordpress.com/browser-issues/

2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

3. Try with all browser extensions or add-ons temporarily disabled.

4. Try enabling HTTPS: http://en.support.wordpress.com/https/

Please let us know how each step goes for you, and which browser (and version of) you're using if you're still having trouble.

timethief on "Can open the admin on mac, not on PC"

timethief — Fri, 17 May 2013 21:38:06 +0000

@maakeenwebsite
I tgged this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting

danielisreading on "cant log in to my admin page"

danielisreading — Thu, 16 May 2013 23:05:03 +0000

The faitlamain.com site it not a WordPress.COM hosted site, it is a self hosted WordPress.ORG one. This is the WordPress.com support forum, so to seek assistance go over to http://wordpress.org/support you may need to create an account there.

nhsbrian0514 on "Can't access blog due to 2 step auth issues!"

nhsbrian0514 — Thu, 16 May 2013 11:41:25 +0000

mail sent Thanks

kardotim on "Can't access blog due to 2 step auth issues!"

kardotim — Thu, 16 May 2013 11:07:47 +0000

@beccacaddy We already had contact with Cara and will continue doing that by e-mail.

@nhsbrian0514 Could you please contact us by e-mail so we can have a closer look at the issue? Thank you!

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Thu, 16 May 2013 09:34:38 +0000

Hi,

We weren't sent instructions to solve it. It's not got to that stage yet. Just instructions to send details.

nhsbrian0514 on "Can't access blog due to 2 step auth issues!"

nhsbrian0514 — Thu, 16 May 2013 09:33:32 +0000

@jonathansadowski

Hi, there
I am having the same problem with my blog, can you also send me instructions for me to solve it?

raincoaster on "Can't access blog due to 2 step auth issues!"

raincoaster — Thu, 16 May 2013 08:41:13 +0000

That's fine. Staff can see the [email redacted] stuff whereas other people cannot. It's very handy.

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Thu, 16 May 2013 08:11:48 +0000

Oops sorry, forgot emails would be removed. It's Cara Isaacs anyway.

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Thu, 16 May 2013 08:11:19 +0000

For any moderators looking, email address is: [email redacted], she's sent about 5 emails about this issue to the address that she was told to.

mirimary on "Can open the admin on mac, not on PC"

mirimary — Thu, 16 May 2013 07:45:30 +0000

I think maakeenwebsite was used to typing http://maakeenwebsite.wordpress.com/wp-admin and having it open the dashboard. Maybe because you clicked "Deze gegevens onthouden" on your Mac.

The problem is when you switch computers, /wp-admin redirects you to wp-login, and you have to supply your username and password again.

Sadly, you have to do this every time you switch computers or browsers. There is no way around it. You have to login at least once on each computer/browser to be able to check "Deze gegevens onthouden" and keep your dashboard open. (That's bad practice by the way. Any person who uses the computer after you and types http://maakeenwebsite.wordpress.com/wp-admin will then be able to open your blog and add/delete stuff!)

Only do that if you own the computer/laptop.

As for logging in using your new computer, I'm afraid you're going to have to provide your username and password.

If you can't remember it, you can have it reset by clicking "Wachtwoord vergeten?" in the wp-login page. The password reset instructions will be sent to the email address you use for wordpress.com, so make sure you can access that address too.

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Thu, 16 May 2013 07:40:58 +0000

Yeah I know, thanks. Support sent me instructions in an email and told me the account holder needs to send their email address and details to them. The account holder followed all of those instructions, sent the right subject line, etc and we still haven't heard anything. We've done that about 5 times now.

raincoaster on "Can't access blog due to 2 step auth issues!"

raincoaster — Thu, 16 May 2013 07:37:58 +0000

They need to contact the email of the person whose account it is. What is that email?

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Thu, 16 May 2013 07:28:54 +0000

Hi,

Still haven't heard back about this - any idea when we can expect a reply?

raincoaster on "Can open the admin on mac, not on PC"

raincoaster — Thu, 16 May 2013 06:51:08 +0000

Yes, you should be able to get in via that link on any platform, but you're using two different browsers, or versions of browsers, on your Mac and PC. Try using the https version of the site instead; that gives more consistent results. Log in to https://maakeenwebsite.wordpress.com/wp-admin

maakeenwebsite on "Can open the admin on mac, not on PC"

maakeenwebsite — Thu, 16 May 2013 06:26:30 +0000

Thanks for the reply!
Yes, i understand this, but it must be possible tough to log in to your website on whatever computer i use or not? Also when i am on the other site of the world on a different computer.
I seems to me that the only thing i need is to type http://maakeenwebsite.wordpress.com/wp-admin in to enter my admin.
Hope you can help me!

lorenamm on "cant log in to my admin page"

lorenamm — Thu, 16 May 2013 00:22:02 +0000

for the last week i tried to log in to my admin page, but it just appear a white page, with a black dot on the side, nothing more. the site i need help is http://www.faitlamain.com.
i tried to recover the password but appears a message that the email doesn't exist. tried with the username, but the same white page appears. tried to recover the account but the same thing happens, saying that this site is not an wordpress site. i dont understand because i`ve been using the account for the last 5 years and its the first time that happens. i had to create a new login to open the topic...
tks

timethief on "Can open the admin on mac, not on PC"

timethief — Wed, 15 May 2013 21:39:38 +0000

This is your blog URL http://maakeenwebsite.wordpress.com/
This is the login link that will never be indexed http://maakeenwebsite.wordpress.com/wp-admin
Your blog has no content for search engines to index. It can take from 4 – 6 weeks or more for search engines index any new sites, but this post contains ten tips for expediting the process. http://onecoolsitebloggingtips.com/2010/01/21/omg-i-cant-find-my-blog-on-google/

maakeenwebsite on "Can open the admin on mac, not on PC"

maakeenwebsite — Wed, 15 May 2013 21:33:07 +0000

I usely work on a mac. I tried to enter the admin from my website on the pc, but i couldn't get in. The computer did't reckonize it. In google I can find: maakeenwebsite.wordpress.com.

But when i type : http://maakeenwebsite.wordpress.com/wp-admin the website is unknown.

What am i doing wrong??
Thanks for helping me out!

nmariekhor on "Help - Overseas and WordPress-less!"

nmariekhor — Wed, 15 May 2013 13:35:04 +0000

Dear wonderful people at WordPress,

One of my friends, Michelle (http://www.michelleteohziyan.wordpress.com) travelled overseas recently. She changed her mobile network, and can't receive the verification code for her blog when she logged out. Is there any way you can help her?

Hope to hear from you guys soon!

Thank you
x Ann-Marie

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Tue, 14 May 2013 14:51:31 +0000

Hi there,

Yes you did, thanks. But in the email you told me to get my flatmate to contact you and she did three times and hasn't heard anything since. Her name is Cara Isaacs. It's because the account is hers, I've just posted here because she obviously can't get into her account to post.

Thanks.

becca

jonathansadowski on "Can't access blog due to 2 step auth issues!"

jonathansadowski — Tue, 14 May 2013 14:32:10 +0000

Hi there,

@beccacaddy, I sent an email to the address on file for your account on May 6 at 5:31 PM. The email had the subject "re: Can't access blog due to 2 step auth issues!". Did you receive this email? If not, could you please check your Spam folder to make sure it did not accidentally end up there?

If you did receive the email, I have not yet received your response. If you did respond, could you double check that it was actually sent? Sometimes a response can be left in a drafts folder.

Please let me know if there's anything else that I can do to help.

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Tue, 14 May 2013 06:27:20 +0000

Not heard anything since we first got an email from the WordPress team over a week ago :(

bill011942 on "I lost the Log In in my Sidebar and need it restored."

bill011942 — Tue, 14 May 2013 00:13:41 +0000

Okay, I understand now. The question still remains. How do I log in to my website to correct it, when the Log In has been removed?

timethief on "I lost the Log In in my Sidebar and need it restored."

timethief — Mon, 13 May 2013 21:53:55 +0000

To be crystal clear on this know that Amazon Store are not allowed on free hosted WordPress.com blogs. Please read this http://en.forums.wordpress.com/topic/amazon-widget-4?replies=2#post-1146954

johndcoy on "I lost the Log In in my Sidebar and need it restored."

johndcoy — Mon, 13 May 2013 21:47:58 +0000

Hi!

Certain HTML code, like iframes, are not allowed on WordPress.com for security reasons. The software will strip the code out automatically. You can use the link below as a resource for allowed HTML codes.

http://en.support.wordpress.com/code/

Cheers,

bill011942 on "I lost the Log In in my Sidebar and need it restored."

bill011942 — Mon, 13 May 2013 21:43:49 +0000

Okay. I tried to add an Amazon Carousel to my sidebar. I can't. I guess I need an upgrade to do that. The icon went to Contact Me. When I logged out and tried to log back in, the sign in was gone. HELP!

nhsbrian0514 on "Can't access blog due to 2 step auth issues!"

nhsbrian0514 — Sun, 12 May 2013 23:26:35 +0000

I am having the same problem too, can you please help me too? my account is http://www.nhsbrian.wordpress.com Thank you very much

jonathansadowski on "Can't access blog due to 2 step auth issues!"

jonathansadowski — Mon, 06 May 2013 22:32:26 +0000

I need to gather some more information, so I'm sending an email to the address associated with this account.

timethief on "Can't access blog due to 2 step auth issues!"

timethief — Mon, 06 May 2013 16:07:36 +0000

You're welcome and hang in there. :)