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nhsbrian0514 on "Can't access blog due to 2 step auth issues!"

nhsbrian0514 — Thu, 16 May 2013 11:41:25 +0000

mail sent Thanks

kardotim on "Can't access blog due to 2 step auth issues!"

kardotim — Thu, 16 May 2013 11:07:47 +0000

@beccacaddy We already had contact with Cara and will continue doing that by e-mail.

@nhsbrian0514 Could you please contact us by e-mail so we can have a closer look at the issue? Thank you!

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Thu, 16 May 2013 09:34:38 +0000

Hi,

We weren't sent instructions to solve it. It's not got to that stage yet. Just instructions to send details.

nhsbrian0514 on "Can't access blog due to 2 step auth issues!"

nhsbrian0514 — Thu, 16 May 2013 09:33:32 +0000

@jonathansadowski

Hi, there
I am having the same problem with my blog, can you also send me instructions for me to solve it?

raincoaster on "Can't access blog due to 2 step auth issues!"

raincoaster — Thu, 16 May 2013 08:41:13 +0000

That's fine. Staff can see the [email redacted] stuff whereas other people cannot. It's very handy.

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Thu, 16 May 2013 08:11:48 +0000

Oops sorry, forgot emails would be removed. It's Cara Isaacs anyway.

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Thu, 16 May 2013 08:11:19 +0000

For any moderators looking, email address is: [email redacted], she's sent about 5 emails about this issue to the address that she was told to.

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Thu, 16 May 2013 07:40:58 +0000

Yeah I know, thanks. Support sent me instructions in an email and told me the account holder needs to send their email address and details to them. The account holder followed all of those instructions, sent the right subject line, etc and we still haven't heard anything. We've done that about 5 times now.

raincoaster on "Can't access blog due to 2 step auth issues!"

raincoaster — Thu, 16 May 2013 07:37:58 +0000

They need to contact the email of the person whose account it is. What is that email?

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Thu, 16 May 2013 07:28:54 +0000

Hi,

Still haven't heard back about this - any idea when we can expect a reply?

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Tue, 14 May 2013 14:51:31 +0000

Hi there,

Yes you did, thanks. But in the email you told me to get my flatmate to contact you and she did three times and hasn't heard anything since. Her name is Cara Isaacs. It's because the account is hers, I've just posted here because she obviously can't get into her account to post.

Thanks.

becca

jonathansadowski on "Can't access blog due to 2 step auth issues!"

jonathansadowski — Tue, 14 May 2013 14:32:10 +0000

Hi there,

@beccacaddy, I sent an email to the address on file for your account on May 6 at 5:31 PM. The email had the subject "re: Can't access blog due to 2 step auth issues!". Did you receive this email? If not, could you please check your Spam folder to make sure it did not accidentally end up there?

If you did receive the email, I have not yet received your response. If you did respond, could you double check that it was actually sent? Sometimes a response can be left in a drafts folder.

Please let me know if there's anything else that I can do to help.

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Tue, 14 May 2013 06:27:20 +0000

Not heard anything since we first got an email from the WordPress team over a week ago :(

nhsbrian0514 on "Can't access blog due to 2 step auth issues!"

nhsbrian0514 — Sun, 12 May 2013 23:26:35 +0000

I am having the same problem too, can you please help me too? my account is http://www.nhsbrian.wordpress.com Thank you very much

jonathansadowski on "Can't access blog due to 2 step auth issues!"

jonathansadowski — Mon, 06 May 2013 22:32:26 +0000

I need to gather some more information, so I'm sending an email to the address associated with this account.

timethief on "Can't access blog due to 2 step auth issues!"

timethief — Mon, 06 May 2013 16:07:36 +0000

You're welcome and hang in there. :)

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Mon, 06 May 2013 16:05:50 +0000

Thanks a lot :)

timethief on "Can't access blog due to 2 step auth issues!"

timethief — Mon, 06 May 2013 15:56:58 +0000

I'll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

beccacaddy on "Can't access blog due to 2 step auth issues!"

beccacaddy — Mon, 06 May 2013 15:54:27 +0000

Hi there,

My flatmate set up a blog at foodandotherlove.wordpress.com. She set up the two step authentication, but then logged out of the account AND deleted the google authentication app. So now she's essentially locked out of everything and we're not sure what to do. The google auth app is asking for the key, which I assume is the api key, but we can't access that as she can't get into her wordpress account. A bit of a catch 22 kinda situation... Would really appreciate any help or feedback :)

angelajbass on "Gray Dashboard Bar"

angelajbass — Wed, 17 Oct 2012 04:07:54 +0000

I often wish to be logged into my WordPress account/website without seeing the gray dashboard bar along the top of my site.

Sometimes I'm trying out a new design and want to see how my site looks without the bar at the top, but without having to log out.

Create a "hide dashboard bar" feature, perhaps?

macmanx on "logging out and importing to WordPress"

macmanx — Mon, 30 Apr 2012 21:42:27 +0000

We are looking into improving accessibility in the Widgets are, but don't really have any solutions at this point.

Sorry for the trouble!

tbwp77 on "logging out and importing to WordPress"

tbwp77 — Mon, 30 Apr 2012 21:39:19 +0000

The logging and link problems are straight now, but my widgets are disappearing. Since I cannot See to fix them and the "drag and drop" feature is not accessible with the keyboard, there's no way for me to add PayPal button functionality as the support documentation describes, nor can we have the great benefits widgets provide without the WP fantastic tech team intervening with some accessibility implementation, Please?

macmanx on "logging out and importing to WordPress"

macmanx — Fri, 27 Apr 2012 21:53:42 +0000

You don't really need a Feedburner feed.

Your blog has its own feed at http://tonybroome.wordpress.com/feed/

tbwp77 on "logging out and importing to WordPress"

tbwp77 — Fri, 27 Apr 2012 21:50:55 +0000

You have helped me so that I can now link to my audio files.
Now, the issue is the feedburner feed. Do I need this? If so, I cannot put it in because of the inaccessibility of the "drag and drop" feature.
This is Not possible using the keyboard.
I am Off from the original topic, I know.
Still learning the interface, but am scared as to whether or not to type html to actually Code links instead of letting the editor do them and not knowing where they will End Up in the post.

macmanx on "logging out and importing to WordPress"

macmanx — Wed, 25 Apr 2012 20:16:41 +0000

In order to upload and embed audio files at WordPress.com, you'll need a Space Upgrade.

This article has further details: http://en.support.wordpress.com/audio/

tbwp77 on "logging out and importing to WordPress"

tbwp77 — Wed, 25 Apr 2012 01:06:20 +0000

Just a follow up. So now, I indeed have my blogs migrated over; and now, the posts from my blogger blogs are not displaying the audio links for my podcasts. Neither can I input the links to the mp3 files stored on my host at tonybroome.com
When I try using the Link button in WP, the raw html code is showing in my posts and the link is stubbonly insisting on appearing at the beginning of the blog post.
Thanks, for your help; if we need to change the subject, we can.
In short, the Screen Reader is not getting access to the place to write in the podcast link.

macmanx on "logging out and importing to WordPress"

macmanx — Tue, 24 Apr 2012 23:34:11 +0000

BlogSpot is the old service name for Blogger. You can import your BlogSpot blog using the Blogger importer at Tools -> Import in your blog's Dashboard.

tbwp77 on "logging out and importing to WordPress"

tbwp77 — Mon, 23 Apr 2012 21:00:00 +0000

I am a blind user using keyboard. I have a WordPress account User only. Since I have 2 blogs on Blogger I want to move, I didn't know whether to start a New blog on WP, since the blogs I already have are what I need. I don't "see" (smile) a place on the dashboard for accessing move from BlogSpot. Also, once I log into WordPress, I do not find a place to Log Out.
Help this Blind man See!

prakavi on "I cannot log out or view my stats"

prakavi — Mon, 23 Apr 2012 07:49:36 +0000

Hello timethief,

The problem has solved on its own, without me doing anything. It is quite strange however. Now there is no problem in logging out or viewing the stats.

Thanks for the suggestions anyways. :)

However, the connection still seems to be a bit slow, and sometimes gets timed out. I connect through a USB wireless broadband service.

severestormsteve on "logging out"

severestormsteve — Wed, 18 Apr 2012 11:43:43 +0000

Hello, I am having trouble with logging out of my dashboard on wordpress.com. The only way for me to log out, is by going to my diary, and I can't always do that. Will someone tell me where the log out button on your dashboard is? Thanks,
severe storm steve