WordPress.com Forums » Tag: premium theme refund - Recent Posts http://en.forums.wordpress.com/tags/premium-theme-refund WordPress.com Forums » Tag: premium theme refund - Recent Posts en Tue, 21 May 2013 09:33:10 +0000 http://bbpress.org/?v=1.1-alpha-2539 raincoaster on "REFUND MY PURCHASE" http://en.forums.wordpress.com/topic/refund-my-purchase#post-1225904 Mon, 15 Apr 2013 21:58:29 +0000 raincoaster 1225904@http://en.forums.wordpress.com/ If you want to customize it OUTSIDE of the normal theme options lissted here http://theme.wordpress.com/themes/gridspace/ then yes, what you want is the Custom Design upgrade. If you want to customize any theme, that is what you need.

]]> auxclass on "REFUND MY PURCHASE" http://en.forums.wordpress.com/topic/refund-my-purchase#post-1225898 Mon, 15 Apr 2013 21:56:41 +0000 auxclass 1225898@http://en.forums.wordpress.com/ Gridspace has some ability to change things in it but that is done to the theme itself. Sorry I don't do themes so all I know is that you can change a lot on the Premium themes and there is a Support forum for just your Premium Theme - sorry don't have the link but should be in your Dashboard I think

If you are referring to the Custom Design (CSS) Upgrade that is only $ 30.-- and is not related to the theme.

]]> timethief on "REFUND MY PURCHASE" http://en.forums.wordpress.com/topic/refund-my-purchase#post-1225881 Mon, 15 Apr 2013 21:51:02 +0000 timethief 1225881@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

Note: It takes from 1 - 2 weeks for the refund to be received.

]]> rebeccacann5 on "REFUND MY PURCHASE" http://en.forums.wordpress.com/topic/refund-my-purchase#post-1225874 Mon, 15 Apr 2013 21:49:12 +0000 rebeccacann5 1225874@http://en.forums.wordpress.com/ I purchased "Gridspace" but couldn't customize it.

]]> raincoaster on "REFUND MY PURCHASE" http://en.forums.wordpress.com/topic/refund-my-purchase#post-1225870 Mon, 15 Apr 2013 21:46:22 +0000 raincoaster 1225870@http://en.forums.wordpress.com/ Where are you seeing the information that people have to upgrade to use a premium theme? Or do you mean you bought a theme elsewhere and didn't realize those were for WordPress.ORG sites only? If the latter, just ask for your money back; it's a common mistake.

]]> auxclass on "REFUND MY PURCHASE" http://en.forums.wordpress.com/topic/refund-my-purchase#post-1225856 Mon, 15 Apr 2013 21:43:00 +0000 auxclass 1225856@http://en.forums.wordpress.com/ What extra upgrade are you referring to - a Premium theme is a stand alone purchase - no other upgrade required.

What is the theme you bought and did you buy it from WordPress.COM or someone else??

]]> rebeccacann5 on "REFUND MY PURCHASE" http://en.forums.wordpress.com/topic/refund-my-purchase#post-1225834 Mon, 15 Apr 2013 21:35:32 +0000 rebeccacann5 1225834@http://en.forums.wordpress.com/ I just bought a "premium theme" not knowing that I wouldn't be able to use it without upgrading for $100 a year. You shouldn't let people buy the theme without warning them that you have to upgrade to use it. I feel like I got scammed. Please refund ASAP

]]> timethief on "Traction Theme" http://en.forums.wordpress.com/topic/traction-theme-5#post-1063511 Wed, 07 Nov 2012 20:16:38 +0000 timethief 1063511@http://en.forums.wordpress.com/ You're welcome.

]]> fjconiglione on "Traction Theme" http://en.forums.wordpress.com/topic/traction-theme-5#post-1063509 Wed, 07 Nov 2012 20:16:08 +0000 fjconiglione 1063509@http://en.forums.wordpress.com/ Thanks!

]]> timethief on "Traction Theme" http://en.forums.wordpress.com/topic/traction-theme-5#post-1063482 Wed, 07 Nov 2012 19:48:35 +0000 timethief 1063482@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

]]> fjconiglione on "Traction Theme" http://en.forums.wordpress.com/topic/traction-theme-5#post-1063240 Wed, 07 Nov 2012 15:51:04 +0000 fjconiglione 1063240@http://en.forums.wordpress.com/ I contacted you guys 2 days ago, and I have not got a response back. I recently purchased the Traction Theme and I am very unhappy with the theme. I would like to be refunded for the the transaction.
Blog url: http://sdtaskrun.wordpress.com/

]]> timethief on "Purchased theme" http://en.forums.wordpress.com/topic/purchased-theme-3#post-1061122 Mon, 05 Nov 2012 17:19:52 +0000 timethief 1061122@http://en.forums.wordpress.com/ If a Premium theme doesn’t work out we offer a full refund up to 30 days from your purchase. To cancel your purchase and obtain a refund, please use the Cancel button on the Store -> My Upgrades page. http://en.support.wordpress.com/themes/premium-themes/

]]> iamvalmira on "Purchased theme" http://en.forums.wordpress.com/topic/purchased-theme-3#post-1060227 Sun, 04 Nov 2012 17:54:13 +0000 iamvalmira 1060227@http://en.forums.wordpress.com/ I am not satisfied with the current theme and wish to change it. Help!
Blog url: http://iamvalmira.wordpress.com/

]]> thomazvelho on "Refund_theme GRID, and a BUNDLE." http://en.forums.wordpress.com/topic/refund_theme-grid-and-a-bundle#post-1013589 Mon, 17 Sep 2012 15:25:03 +0000 thomazvelho 1013589@http://en.forums.wordpress.com/ Hello, I already requested a refund on those products that I bought. Please let me know if that is being processed.

Take care!

]]> timethief on "Refund" http://en.forums.wordpress.com/topic/refund-84#post-1006417 Tue, 11 Sep 2012 18:34:27 +0000 timethief 1006417@http://en.forums.wordpress.com/ If a Premium theme doesn’t work out we offer a full refund up to 30 days from your purchase. To cancel your purchase and obtain a refund, please use the Cancel button on the Store -> My Upgrades page. http://en.support.wordpress.com/themes/premium-themes/

You can also request a space upgrade refund yourself directly from the Store -> My Upgrades section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

]]> laramarriott on "Refund" http://en.forums.wordpress.com/topic/refund-84#post-1006413 Tue, 11 Sep 2012 18:31:33 +0000 laramarriott 1006413@http://en.forums.wordpress.com/ I would like to get a refund for my premium theme and GB space upgrade.
Blog url: http://laramarriott.wordpress.com/

]]> macmanx on "I need a refund for my bold news theme and $99 upgrade" http://en.forums.wordpress.com/topic/i-need-a-refund-for-my-bold-news-theme-and-99-upgrade#post-1006300 Tue, 11 Sep 2012 17:45:16 +0000 macmanx 1006300@http://en.forums.wordpress.com/ I have canceled and refunded your upgrades as requested.

Please let us know if you need any further assistance!

]]> etrofatter on "I need a refund for my bold news theme and $99 upgrade" http://en.forums.wordpress.com/topic/i-need-a-refund-for-my-bold-news-theme-and-99-upgrade#post-1006096 Tue, 11 Sep 2012 16:29:01 +0000 etrofatter 1006096@http://en.forums.wordpress.com/ regardless, thank you for the quick response =)

]]> timethief on "I need a refund for my bold news theme and $99 upgrade" http://en.forums.wordpress.com/topic/i-need-a-refund-for-my-bold-news-theme-and-99-upgrade#post-1006093 Tue, 11 Sep 2012 16:28:18 +0000 timethief 1006093@http://en.forums.wordpress.com/ This thread has been flagged for Staff assistance as you have already requested your cancellation/refunds.

]]> timethief on "I need a refund for my bold news theme and $99 upgrade" http://en.forums.wordpress.com/topic/i-need-a-refund-for-my-bold-news-theme-and-99-upgrade#post-1006090 Tue, 11 Sep 2012 16:27:33 +0000 timethief 1006090@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a premium theme refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

See here for canceling a bundle purchase > Canceling a Bundle > http://en.support.wordpress.com/bundles/#canceling-a-bundle

]]> etrofatter on "I need a refund for my bold news theme and $99 upgrade" http://en.forums.wordpress.com/topic/i-need-a-refund-for-my-bold-news-theme-and-99-upgrade#post-1006084 Tue, 11 Sep 2012 16:25:45 +0000 etrofatter 1006084@http://en.forums.wordpress.com/ After purchasing both the bold news theme and 99 upgrade through the wordpress website, I realized I need to be self hosted to do what my site needs. Bold News also wasn't appropriate for my needs. I have submitted a cancel/refund request twice now and have received no emails in response from wordpress. How do I receive my refunds?

Thanks for your help
Erik Trofatter
http://www.theoptiontradingacademy.com
[email redacted]
Blog url: http://theoptiontradingacademy.wordpress.com/

]]> timethief on "Refunds" http://en.forums.wordpress.com/topic/refunds-2#post-1006009 Tue, 11 Sep 2012 15:51:52 +0000 timethief 1006009@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a premium theme refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

See here for canceling a bundle purchase > Canceling a Bundle > http://en.support.wordpress.com/bundles/#canceling-a-bundle

]]> tommordey on "Refunds" http://en.forums.wordpress.com/topic/refunds-2#post-1006005 Tue, 11 Sep 2012 15:48:45 +0000 tommordey 1006005@http://en.forums.wordpress.com/ I'm trying to cancel and get a refund for both the WordPress value bundle and the Traction Premium Theme I purchased. Thanks for your help.

]]> timethief on "Refund_theme GRID, and a BUNDLE." http://en.forums.wordpress.com/topic/refund_theme-grid-and-a-bundle#post-1005990 Tue, 11 Sep 2012 15:40:43 +0000 timethief 1005990@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

See here for canceling a bundle purchase > Canceling a Bundle > http://en.support.wordpress.com/bundles/#canceling-a-bundle

]]> thomazvelho on "Refund_theme GRID, and a BUNDLE." http://en.forums.wordpress.com/topic/refund_theme-grid-and-a-bundle#post-1005980 Tue, 11 Sep 2012 15:34:08 +0000 thomazvelho 1005980@http://en.forums.wordpress.com/ Hy WORDPRESS, good morning. I asked for a refund on both of my purchases that I have done last week_theme GRID, and a BUNDLE, and I would like to know If It is all good. I decided to do my portfolio website in another platform. Thank you very much! I will still build my blog with you guys, but not my portfolio.

Take Care, Thomaz Velho
Blog url: http://thomazvelho.wordpress.com/

]]> coffeemanmatt on "Refunds" http://en.forums.wordpress.com/topic/refunds-2#post-1005936 Tue, 11 Sep 2012 15:04:38 +0000 coffeemanmatt 1005936@http://en.forums.wordpress.com/ Hi tommordey,

Which upgrade were you trying to cancel and get a refund for?

I'll be more than happy to get that done for you.

]]> timethief on "Refunds" http://en.forums.wordpress.com/topic/refunds-2#post-1005375 Tue, 11 Sep 2012 02:32:48 +0000 timethief 1005375@http://en.forums.wordpress.com/ See the sticky post at the head of the forum > http://en.forums.wordpress.com/topic/fyi-godaddy-outage?replies=8
This thread has been flagged for Staff attention.

]]> tommordey on "Refunds" http://en.forums.wordpress.com/topic/refunds-2#post-1004190 Mon, 10 Sep 2012 09:40:49 +0000 tommordey 1004190@http://en.forums.wordpress.com/ How do I get a refund? Having clicked on the cancel option on My Upgrades section, I still don't seem to get a notification telling me how to claim a refund?
Blog url: http://thesportslocker.wordpress.com/

]]> timethief on "Refund" http://en.forums.wordpress.com/topic/refund-67#post-982664 Tue, 21 Aug 2012 02:50:47 +0000 timethief 982664@http://en.forums.wordpress.com/ There is a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You have to notify within two days of purchase to completely cancel a domain name purchased through WordPress.com.

As you’ve registered your domain through WordPress.com and now want it to point to a blog or website hosted elsewhere then you can do this by updating the nameservers. http://en.support.wordpress.com/domain-mapping/domain-management/#update-nameservers

That would take place after you hire a web host, set up a wordpress.org install, equip it with a theme and plugins, and export your blog content out of your wordpress.com blog and import it into your wordpress.org install.

]]> jdphotoandvideo on "Refund" http://en.forums.wordpress.com/topic/refund-67#post-982642 Tue, 21 Aug 2012 02:34:53 +0000 jdphotoandvideo 982642@http://en.forums.wordpress.com/ I bought hosting through wordpress.com
I also bought a wordpress theme from themeforest.org and I can't use it because I have a .com instead of .org, or because I'm hosting through wordpress or something. Not too sure.
(the upload theme header does not come up on my dashboard)

I tried out a free wordpress theme that was similar, but it's not quite what I had in mind.

In other words I'm dissatisfied with the lack of options within wordpress' hosting and would like to host through another site.

I bought the site at this time 2012/08/08 00:12

Is there any way I could get a refund? I saw something about transferring the hosting, but I would rather just get my money back and start from scratch.

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