WordPress.com Forums » Tag: Pro Bundle - Recent Posts http://en.forums.wordpress.com/tags/pro-bundle WordPress.com Forums » Tag: Pro Bundle - Recent Posts en Thu, 20 Jun 2013 11:47:45 +0000 http://bbpress.org/?v=1.1-alpha-2539 justjennifer on "Purchased Pro Bundle. Custom Design Not Available" http://en.forums.wordpress.com/topic/purchased-pro-bundle-custom-design-not-available#post-1153358 Fri, 15 Feb 2013 11:57:32 +0000 justjennifer 1153358@http://en.forums.wordpress.com/ Here's the link to the Support document on Space Upgrades:
http://en.support.wordpress.com/space-upgrade/

You can also find the costs in your Dashboard under "Store"

]]> allemichelle on "Purchased Pro Bundle. Custom Design Not Available" http://en.forums.wordpress.com/topic/purchased-pro-bundle-custom-design-not-available#post-1153281 Fri, 15 Feb 2013 09:48:13 +0000 allemichelle 1153281@http://en.forums.wordpress.com/ Looking to purchase ProBundle and right now everything looks good, but down the line within the year term if I discover I need more storage for video capabilities. Can I add the extra storage additionally? Or will I have to upgrade to BusinessBundle?

If I can add it on additionally, how much would it cost and for what amount of storage?

Thank you!

]]> westi on "Purchased Pro Bundle. Custom Design Not Available" http://en.forums.wordpress.com/topic/purchased-pro-bundle-custom-design-not-available#post-1149360 Mon, 11 Feb 2013 09:08:02 +0000 westi 1149360@http://en.forums.wordpress.com/ Christopher, I'm sorry about this something went wrong applying the upgrade to your blog after you purchased the bundle.

We've fixed this up for you and it is all working now.

]]> justjennifer on "Purchased Pro Bundle. Custom Design Not Available" http://en.forums.wordpress.com/topic/purchased-pro-bundle-custom-design-not-available#post-1149279 Mon, 11 Feb 2013 06:06:52 +0000 justjennifer 1149279@http://en.forums.wordpress.com/ Seems to be a current problem.

See here and subscribe: http://en.forums.wordpress.com/topic/custom-design-in-values-bundle?replies=4#post-1148630

]]> conroyforboston on "Purchased Pro Bundle. Custom Design Not Available" http://en.forums.wordpress.com/topic/purchased-pro-bundle-custom-design-not-available#post-1149205 Mon, 11 Feb 2013 03:21:01 +0000 conroyforboston 1149205@http://en.forums.wordpress.com/ Hi, I just recently purchased a Pro Bundle for my domain ripplereports.com and christopherconroy.com which is linked to christopherconroy.wordpress.com.

I have been trying to use the Custom Design feature for my Theme, but it keeps telling me I have to pay in order to use it, even though I already purchased it. Can this be fixed please?

]]> kashaglazebrook on "Changing Foreground Color" http://en.forums.wordpress.com/topic/changing-foreground-color-1#post-1145139 Wed, 06 Feb 2013 17:17:22 +0000 kashaglazebrook 1145139@http://en.forums.wordpress.com/ I recently upgrading to the Pro Bundle. Today I was playing around with colours and backgrounds etc, however in the process I have altered the color of my foreground to an off-white (previous white). I have no idea how this changed or how I go about changing it back to its original color. Thanks

]]> radiosurvivor on "I cannot purchase the $99 bundle; can't access the page" http://en.forums.wordpress.com/topic/i-cannot-purchase-the-99-bundle-cant-access-the-page#post-1127733 Fri, 18 Jan 2013 17:21:49 +0000 radiosurvivor 1127733@http://en.forums.wordpress.com/ When I go to this page:

http://store.wordpress.com/bundles/

and click "upgrade now" for the $99 bundle, nothing happens

This happens on firefox and chrome for me. I am not blocking pop ups.

]]> macmanx on "upgrade to pro bundle" http://en.forums.wordpress.com/topic/upgrade-to-pro-bundle#post-1084389 Mon, 03 Dec 2012 07:43:08 +0000 macmanx 1084389@http://en.forums.wordpress.com/ Ok, I see the problem there.

Please leave the file in place while we look into this.

]]> anelephantcant on "upgrade to pro bundle" http://en.forums.wordpress.com/topic/upgrade-to-pro-bundle#post-1083883 Sun, 02 Dec 2012 12:19:13 +0000 anelephantcant 1083883@http://en.forums.wordpress.com/ The file robot-de-nirio.3gp is now in my media library.
Message reads:
Your uploaded video is encoded incorrectly: we are unable to process it. Please try using a standard format (.avi, .mp4, .m4v, .mov, .wmv, .mpg

Have fun!

]]> macmanx on "upgrade to pro bundle" http://en.forums.wordpress.com/topic/upgrade-to-pro-bundle#post-1082576 Fri, 30 Nov 2012 19:52:09 +0000 macmanx 1082576@http://en.forums.wordpress.com/ Oh goodness, it is listed, I'm sorry!

There might be video codec in there we couldn't process, or the upload may have failed.

The next time it happens, please leave the file in your Media library so we can take a look.

]]> timethief on "Do i need the probundle to be able to upload a theme?" http://en.forums.wordpress.com/topic/do-i-need-the-probundle-to-be-able-to-upload-a-theme#post-1082527 Fri, 30 Nov 2012 19:04:37 +0000 timethief 1082527@http://en.forums.wordpress.com/ You're welcome and best wishes. :)

]]> fabthebrand on "Do i need the probundle to be able to upload a theme?" http://en.forums.wordpress.com/topic/do-i-need-the-probundle-to-be-able-to-upload-a-theme#post-1082525 Fri, 30 Nov 2012 19:03:27 +0000 fabthebrand 1082525@http://en.forums.wordpress.com/ Thank you very very much for this info. I really appreciate it and I'm shocked by how quickly you decided to help me out.

Thanks a lot.

]]> timethief on "Do i need the probundle to be able to upload a theme?" http://en.forums.wordpress.com/topic/do-i-need-the-probundle-to-be-able-to-upload-a-theme#post-1082517 Fri, 30 Nov 2012 18:55:52 +0000 timethief 1082517@http://en.forums.wordpress.com/ Reference links:
http://en.support.wordpress.com/ftp-access/
http://en.support.wordpress.com/themes/adding-new-themes/

The only themes we can use on free hosted WordPress.com blogs are those found here > Appearance > Themes and there is no upgrade you can purchase that changes that. For a comparison of WordPress.com free hosted blogs and WordPress.org installs for self hosting see here > http://support.wordpress.com/com-vs-org/

]]> timethief on "Do i need the probundle to be able to upload a theme?" http://en.forums.wordpress.com/topic/do-i-need-the-probundle-to-be-able-to-upload-a-theme#post-1082516 Fri, 30 Nov 2012 18:54:17 +0000 timethief 1082516@http://en.forums.wordpress.com/ There is no upgrade that you can purchase that will provide FTP access and the ability to upload third party themes. To do that you must hire a web host and set up your own WordPress.org install.

]]> fabthebrand on "Do i need the probundle to be able to upload a theme?" http://en.forums.wordpress.com/topic/do-i-need-the-probundle-to-be-able-to-upload-a-theme#post-1082512 Fri, 30 Nov 2012 18:51:14 +0000 fabthebrand 1082512@http://en.forums.wordpress.com/ Hello,

I am trying to get a theme from this designer onto my blog

http://www.dessign.net/uniquetheme/about/

I have a free wordpress site. Do i need to buy the pro bundle to be able to upload this theme?

When i go to Appearances>Theme i can't get an option to upload this one. Can you hlep please?

Thank you

]]> anelephantcant on "upgrade to pro bundle" http://en.forums.wordpress.com/topic/upgrade-to-pro-bundle#post-1082241 Fri, 30 Nov 2012 12:18:44 +0000 anelephantcant 1082241@http://en.forums.wordpress.com/ Thank you for your reply.
It is appreciated.
I was clearly misled by your listing of 3gp as a permissible file type.
Perhaps you might want to make it clearer to those of us who believe the written word exactly which formats of files are in fact usable?
Thank you for the converter and also for the contact details.
I will certainly use them 'next time'!
Cheers

]]> macmanx on "upgrade to pro bundle" http://en.forums.wordpress.com/topic/upgrade-to-pro-bundle#post-1082193 Fri, 30 Nov 2012 09:56:37 +0000 macmanx 1082193@http://en.forums.wordpress.com/ Also, since you paid for an upgrade, I recommend using http://en.support.wordpress.com/contact/ to contact us next time. It's very likely that you'll get a quicker response.

]]> macmanx on "upgrade to pro bundle" http://en.forums.wordpress.com/topic/upgrade-to-pro-bundle#post-1082190 Fri, 30 Nov 2012 09:55:11 +0000 macmanx 1082190@http://en.forums.wordpress.com/ Ah, 3gp is a proprietary format that we can't convert here. Can you export it as a different format?

If not, try this converter to produce an MP4 video: http://www.mirovideoconverter.com

]]> anelephantcant on "upgrade to pro bundle" http://en.forums.wordpress.com/topic/upgrade-to-pro-bundle#post-1082158 Fri, 30 Nov 2012 08:47:42 +0000 anelephantcant 1082158@http://en.forums.wordpress.com/ No, that is a wmv file, it is the 3gp file that doesn't work. But thanks for the reply at least, that is the first in 2 days, I am disappointed in the support so far.

]]> macmanx on "upgrade to pro bundle" http://en.forums.wordpress.com/topic/upgrade-to-pro-bundle#post-1082153 Fri, 30 Nov 2012 08:36:35 +0000 macmanx 1082153@http://en.forums.wordpress.com/ The video titled 1st Day seems to be done processing now.

Is that the video you're referring to?

]]> timethief on "upgrade to pro bundle" http://en.forums.wordpress.com/topic/upgrade-to-pro-bundle#post-1079983 Wed, 28 Nov 2012 07:00:19 +0000 timethief 1079983@http://en.forums.wordpress.com/ This thread is tagged for Staff assistance.

]]> anelephantcant on "upgrade to pro bundle" http://en.forums.wordpress.com/topic/upgrade-to-pro-bundle#post-1079385 Tue, 27 Nov 2012 15:37:23 +0000 anelephantcant 1079385@http://en.forums.wordpress.com/ I have just upgraded, primarily to put videos on my blog.
However when I do upload a video it says 'This video is being processed'.
It never moves from there, and I cannot add it to my blog.
I have to do it via YouTube, which is not why I upgraded.
Ideas?

]]> macmanx on "domain name (available) registration failed (bug report)" http://en.forums.wordpress.com/topic/domain-name-available-registration-failed-bug-report#post-1078527 Mon, 26 Nov 2012 18:55:24 +0000 macmanx 1078527@http://en.forums.wordpress.com/ You're welcome!

]]> relaistouristes on "domain name (available) registration failed (bug report)" http://en.forums.wordpress.com/topic/domain-name-available-registration-failed-bug-report#post-1078324 Mon, 26 Nov 2012 14:13:59 +0000 relaistouristes 1078324@http://en.forums.wordpress.com/ Hello,
I have Google Chrome next generation and after I try clearing your browser's cache and cookies this morning, it was the same... But all is ok now. I take another computer and the registration make few seconds. Thank you for your help !

]]> macmanx on "domain name (available) registration failed (bug report)" http://en.forums.wordpress.com/topic/domain-name-available-registration-failed-bug-report#post-1077866 Mon, 26 Nov 2012 00:14:36 +0000 macmanx 1077866@http://en.forums.wordpress.com/ The Value Bundle is active in your account, and no domain was registered with it, so you actually 30 days to request a full refund.

Please try adding the desired domain name via Store -> Domains in your blog's Dashboard.

If that doesn't work, first make sure that your browser is up to date by visiting http://www.whatbrowser.org/

If it is not, please try updating your browser or switching to a different browser.

If it is, please do these four things:

1. Try clearing your browser's cache and cookies: http://en.support.wordpress.com/browser-issues/

2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

3. Try with all browser extensions or add-ons temporarily disabled.

4. Try enabling HTTPS: http://en.support.wordpress.com/https/

Please let us know how each step goes for you, and which browser (and version of) you're using if you're still having trouble.

]]> relaistouristes on "domain name (available) registration failed (bug report)" http://en.forums.wordpress.com/topic/domain-name-available-registration-failed-bug-report#post-1077369 Sun, 25 Nov 2012 14:12:06 +0000 relaistouristes 1077369@http://en.forums.wordpress.com/ Hello,
Since yesterday, I can not register the domain name. Included in the package com pro. I followed the procedure to the letter, add a domain name, please complete the form and when I click on the record button, nothing happens! What to do?
When I say "nothing happens" is that the "save" button does not respond to clicks. No error message, no reference on another page, in short nothing at all. The form is filled out correctly, the domain name is free, WordPress tells me that I can register my domain name, it is part of the package, short all is well. But not record. I'm facing a bug and no support replied what is unnerving ... Apart cancel my package, I do not have any other solutions? If so, it becomes urgent because the repayment of the domain name that I have seen is only 2 days ... So ends tomorrow morning.
Thank you to answer me urgently please!
cordially

]]> kathrynwp on "I would like to purchase the Pro Bundle, but cannot." http://en.forums.wordpress.com/topic/i-would-like-to-purchase-the-pro-bundle-but-cannot#post-1068287 Tue, 13 Nov 2012 21:06:45 +0000 kathrynwp 1068287@http://en.forums.wordpress.com/ Hi there - we don't currently offer assistance by phone, sorry about that.

I'm sending you an email now so we can sort this out privately. Thanks for your patience.

]]> timethief on "I would like to purchase the Pro Bundle, but cannot." http://en.forums.wordpress.com/topic/i-would-like-to-purchase-the-pro-bundle-but-cannot#post-1066187 Sun, 11 Nov 2012 00:35:26 +0000 timethief 1066187@http://en.forums.wordpress.com/

Can I purchase the Pro Bundle and have the remaining time of my domain upgrade (about 7 months) prorated?

Yes and this thread has been flagged for Staff attention. It's the weekend so please be patient while waiting for their assistance.

]]> cmartine on "I would like to purchase the Pro Bundle, but cannot." http://en.forums.wordpress.com/topic/i-would-like-to-purchase-the-pro-bundle-but-cannot#post-1066185 Sun, 11 Nov 2012 00:29:37 +0000 cmartine 1066185@http://en.forums.wordpress.com/ Follow-up question: While WordPress doesn't have technical support over phone, can I call a "sales" team to help me with this issue?

]]> timethief on "Are Premium Themes included in the Pro Bundle?" http://en.forums.wordpress.com/topic/are-premium-themes-included-in-the-pro-bundle#post-1064440 Thu, 08 Nov 2012 18:43:56 +0000 timethief 1064440@http://en.forums.wordpress.com/ You're welcome.

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