WordPress.com Forums » Tag: purchase - Recent Posts http://en.forums.wordpress.com/tags/purchase WordPress.com Forums » Tag: purchase - Recent Posts en Fri, 24 May 2013 15:36:22 +0000 http://bbpress.org/?v=1.1-alpha-2539 macmanx on "No renew button.." http://en.forums.wordpress.com/topic/no-renew-button-3#post-1254713 Fri, 03 May 2013 18:53:14 +0000 macmanx 1254713@http://en.forums.wordpress.com/ Yes, you'll need to renew the domain through the registrar, which appears to be http://www.uk2.net/

]]> dannynewelldrums on "No renew button.." http://en.forums.wordpress.com/topic/no-renew-button-3#post-1254041 Fri, 03 May 2013 11:51:40 +0000 dannynewelldrums 1254041@http://en.forums.wordpress.com/ Thanks so much for your help, that has solved the wordpress side of things. Now I seem to have an issue with the domain itself in that is has expired. Someone else set the website up but I am now admin and don't have details of the domain supplier. Hopefully I can get the domain again as I have paid the wordpress fee already..

]]> macmanx on "No renew button.." http://en.forums.wordpress.com/topic/no-renew-button-3#post-1249538 Tue, 30 Apr 2013 21:23:11 +0000 macmanx 1249538@http://en.forums.wordpress.com/ You'll need to be logged in as the user who purchased the domain mapping subscription to renew it.

However, since this is just a domain mapping subscription, and it is expired, I have canceled it.

You can now re-map the domain yourself by adding it via Store -> Domains in the blog's Dashboard.

]]> dannynewelldrums on "No renew button.." http://en.forums.wordpress.com/topic/no-renew-button-3#post-1248440 Tue, 30 Apr 2013 10:06:04 +0000 dannynewelldrums 1248440@http://en.forums.wordpress.com/ Apologies, I know this has been covered a lot but I really could do with some help on this. Our domain expired 2 weeks ago and we really really need it back but I can't see a renew button.

http://justlightenupband.com

I've seen in other posts, people have been able to reset it so I can map and purchase it again - is this possible in my case?

]]> lutain on "Cancel theme purchase" http://en.forums.wordpress.com/topic/cancel-theme-purchase#post-1104363 Thu, 27 Dec 2012 03:21:03 +0000 lutain 1104363@http://en.forums.wordpress.com/ I've change the theme back to a free one

]]> lutain on "Cancel theme purchase" http://en.forums.wordpress.com/topic/cancel-theme-purchase#post-1104308 Thu, 27 Dec 2012 02:02:56 +0000 lutain 1104308@http://en.forums.wordpress.com/ 1. Want to cancel theme purchase.

2. Want to buy the same theme with a different credit card.
(When purchasing, it automaticlly used the credit card information we put in before. I need to use a different credit card.)

3. Thank you.

]]> kathrynwp on "I would like to purchase the Pro Bundle, but cannot." http://en.forums.wordpress.com/topic/i-would-like-to-purchase-the-pro-bundle-but-cannot#post-1068287 Tue, 13 Nov 2012 21:06:45 +0000 kathrynwp 1068287@http://en.forums.wordpress.com/ Hi there - we don't currently offer assistance by phone, sorry about that.

I'm sending you an email now so we can sort this out privately. Thanks for your patience.

]]> timethief on "I would like to purchase the Pro Bundle, but cannot." http://en.forums.wordpress.com/topic/i-would-like-to-purchase-the-pro-bundle-but-cannot#post-1066187 Sun, 11 Nov 2012 00:35:26 +0000 timethief 1066187@http://en.forums.wordpress.com/

Can I purchase the Pro Bundle and have the remaining time of my domain upgrade (about 7 months) prorated?

Yes and this thread has been flagged for Staff attention. It's the weekend so please be patient while waiting for their assistance.

]]> cmartine on "I would like to purchase the Pro Bundle, but cannot." http://en.forums.wordpress.com/topic/i-would-like-to-purchase-the-pro-bundle-but-cannot#post-1066185 Sun, 11 Nov 2012 00:29:37 +0000 cmartine 1066185@http://en.forums.wordpress.com/ Follow-up question: While WordPress doesn't have technical support over phone, can I call a "sales" team to help me with this issue?

]]> cmartine on "I would like to purchase the Pro Bundle, but cannot." http://en.forums.wordpress.com/topic/i-would-like-to-purchase-the-pro-bundle-but-cannot#post-1062938 Wed, 07 Nov 2012 05:20:56 +0000 cmartine 1062938@http://en.forums.wordpress.com/ I cannot upgrade to the Pro Bundle, because I currently have a domain upgrade. Can I purchase the Pro Bundle and have the remaining time of my domain upgrade (about 7 months) prorated?
Blog url: http://christianmartine.wordpress.com/

]]> bryanvillarin on "Domain Repurchasing Question" http://en.forums.wordpress.com/topic/domain-repurchasing-question#post-1054894 Mon, 29 Oct 2012 23:35:20 +0000 bryanvillarin 1054894@http://en.forums.wordpress.com/ Hi rasmusleon,

Since you canceled the domain, it may take some time for the domain registrar to make the domain available (as it's currently out of our hands).

Alternatively, would you like to pay the domain registration fee so we can contact our domain registrar to try and reactivate the domain to your WordPress.com account? I can't make any promises, but it's worth a try!

(If so, I can send a money request for $18 to the email address on your account.)

I realize you'll need to point it to Bluehost, and you can do that by updating the nameservers if we can reactivate the domain.

]]> timethief on "Domain Repurchasing Question" http://en.forums.wordpress.com/topic/domain-repurchasing-question#post-1053685 Sun, 28 Oct 2012 19:51:05 +0000 timethief 1053685@http://en.forums.wordpress.com/ Put something in the oven so it smells good while you are cleaning. It works for me. ;)

]]> auxclass on "Domain Repurchasing Question" http://en.forums.wordpress.com/topic/domain-repurchasing-question#post-1053683 Sun, 28 Oct 2012 19:50:06 +0000 auxclass 1053683@http://en.forums.wordpress.com/ Morning Morning @TT - my token contribution to the forum and back to house cleaning - oh well

]]> timethief on "Domain Repurchasing Question" http://en.forums.wordpress.com/topic/domain-repurchasing-question#post-1053681 Sun, 28 Oct 2012 19:48:17 +0000 timethief 1053681@http://en.forums.wordpress.com/ ~~auxclass
Good day to you. :)

]]> auxclass on "Domain Repurchasing Question" http://en.forums.wordpress.com/topic/domain-repurchasing-question#post-1053678 Sun, 28 Oct 2012 19:45:35 +0000 auxclass 1053678@http://en.forums.wordpress.com/ If you cancel the domain registration it can take up to 60+ days for it to revert to the wild and there is no guarantee that someone else won't grab the domain name you want and hold it for ransom or use it themselves - you can't transfer the domain registration for 60 days (internet anti fraud feature) - you can however use a domain name registered here with your Blue Host blog -

http://en.support.wordpress.com/domains/domain-management/

Your safest and easiest is to have the staff cancel most of the bundle and keep the registration here -

]]> timethief on "Domain Repurchasing Question" http://en.forums.wordpress.com/topic/domain-repurchasing-question#post-1053664 Sun, 28 Oct 2012 19:35:20 +0000 timethief 1053664@http://en.forums.wordpress.com/ Staff will assist you as soon as they can. Please be patient while waiting.

]]> rasmusleon on "Domain Repurchasing Question" http://en.forums.wordpress.com/topic/domain-repurchasing-question#post-1052897 Sat, 27 Oct 2012 16:07:26 +0000 rasmusleon 1052897@http://en.forums.wordpress.com/ I purchased the bundle yesterday for williamstephendavis.wordpress.com and registered williamstephendavis.com as the domain to map to my new site. Because I am planning on using a theme that requires wordpress.net, I cancelled my bundle and have been attempting to repurchase the .com address but am unable to on Blue Host as well as WordPress.

I will be running hosting through Blue Host and would like both on it, but am looking for some support as to how I may be able to purchase this domain name again.

Thanks for the help!

]]> macmanx on "My domain expired and it is impossible to renew it" http://en.forums.wordpress.com/topic/my-domain-expired-and-it-is-impossible-to-renew-it#post-1037558 Thu, 11 Oct 2012 17:14:18 +0000 macmanx 1037558@http://en.forums.wordpress.com/ You're welcome!

]]> javierlight5 on "My domain expired and it is impossible to renew it" http://en.forums.wordpress.com/topic/my-domain-expired-and-it-is-impossible-to-renew-it#post-1037390 Thu, 11 Oct 2012 12:58:45 +0000 javierlight5 1037390@http://en.forums.wordpress.com/ New stuff.

I've talked with the user who purchased that domain and he says that the option "renew domain" exists in his account, so I think we can set this topic as solved. It was just as you said.

Thanks everyone for your quick and helpful answers.

]]> macmanx on "My domain expired and it is impossible to renew it" http://en.forums.wordpress.com/topic/my-domain-expired-and-it-is-impossible-to-renew-it#post-1036862 Wed, 10 Oct 2012 21:58:23 +0000 macmanx 1036862@http://en.forums.wordpress.com/ A different user purchased the domain, and only that user can renew it.

]]> javierlight5 on "My domain expired and it is impossible to renew it" http://en.forums.wordpress.com/topic/my-domain-expired-and-it-is-impossible-to-renew-it#post-1036860 Wed, 10 Oct 2012 21:57:49 +0000 javierlight5 1036860@http://en.forums.wordpress.com/ Ok, now I think I get it. I've contacted with the person who purchased that domain and we'll try it tomorrow.

If it's solved tomorrow I will report it here, and then I will close that topic as fixed.

Thanks for your help.

]]> timethief on "My domain expired and it is impossible to renew it" http://en.forums.wordpress.com/topic/my-domain-expired-and-it-is-impossible-to-renew-it#post-1036840 Wed, 10 Oct 2012 21:49:46 +0000 timethief 1036840@http://en.forums.wordpress.com/ Who registered the blog ie. which username account registered the blog? That username account owns the blog and is the Admin of the blog and purchased the upgrade.

]]> javierlight5 on "My domain expired and it is impossible to renew it" http://en.forums.wordpress.com/topic/my-domain-expired-and-it-is-impossible-to-renew-it#post-1036834 Wed, 10 Oct 2012 21:42:50 +0000 javierlight5 1036834@http://en.forums.wordpress.com/ I'm the admin of that blog, shared with 3 other admins. I supposed that I was also the owner of that blog.

Do you mean that only the wp user that purchased that domain can renew it?

]]> macmanx on "My domain expired and it is impossible to renew it" http://en.forums.wordpress.com/topic/my-domain-expired-and-it-is-impossible-to-renew-it#post-1036822 Wed, 10 Oct 2012 21:36:34 +0000 macmanx 1036822@http://en.forums.wordpress.com/ Only the user who owns the domain can renew it, so you'll need to be logged in as that user.

]]> timethief on "My domain expired and it is impossible to renew it" http://en.forums.wordpress.com/topic/my-domain-expired-and-it-is-impossible-to-renew-it#post-1036780 Wed, 10 Oct 2012 21:16:29 +0000 timethief 1036780@http://en.forums.wordpress.com/ This thread has been flagged for Staff assistance.

]]> javierlight5 on "My domain expired and it is impossible to renew it" http://en.forums.wordpress.com/topic/my-domain-expired-and-it-is-impossible-to-renew-it#post-1036776 Wed, 10 Oct 2012 21:14:39 +0000 javierlight5 1036776@http://en.forums.wordpress.com/ Hi there,

My domain (http://galacticow.com) has expired and when I'm trying to renew it, there is no way to do it.

The next message appears:

"One or more of your domain subscriptions has expired. You can renew your domain subscriptions by clicking the "Renew" button in My Upgrades. If your domain registration has expired and you can't see the "Renew" button in My Upgrades, you should contact support immediately."

So that's what I'm doing, I'm "contacting support immediately".

I hope it will be fixed as soon as possible.

Waiting for some news,

Javier Light, co-creator of Galactic Cow.
Blog url: http://galacticow.wordpress.com/

]]> arielpilotto on "How to cancel custom design upgrade?" http://en.forums.wordpress.com/topic/how-to-cancel-custom-design-upgrade#post-1029754 Thu, 04 Oct 2012 08:50:48 +0000 arielpilotto 1029754@http://en.forums.wordpress.com/ Hello, I would like to cancel my custom design upgrade purchase. Is it possible? can I have a full refund?
Thanks
Ariel

]]> raincoaster on "wordpress.com .org and bluehost" http://en.forums.wordpress.com/topic/wordpresscom-org-and-bluehost#post-1016240 Wed, 19 Sep 2012 21:33:54 +0000 raincoaster 1016240@http://en.forums.wordpress.com/ We cannot help you with a Bluehost blog. You need to either ask Bluehost or go to the WordPress.org forums for support with that.

]]> fabricatedesign on "wordpress.com .org and bluehost" http://en.forums.wordpress.com/topic/wordpresscom-org-and-bluehost#post-1016194 Wed, 19 Sep 2012 21:11:41 +0000 fabricatedesign 1016194@http://en.forums.wordpress.com/ I've just used bluehost to set up a self hosted site with my domain purchased at wordpress.com. I'm confused as to if i'm supposed to also purchase an additional .org site through wordpress.com of if bluehosts does that automatically. I do have an admin and login to wordpress from bluehost where i can now use plugins etc.
When I directly click on a link for my new self hosted blog i get a 404 error.
I added widgets to my sidebar, but they don't seem to be showing up...

]]> nickazcarate on "Wordpress Domain Purchase" http://en.forums.wordpress.com/topic/wordpress-domain-purchase-2#post-1008136 Wed, 12 Sep 2012 21:47:38 +0000 nickazcarate 1008136@http://en.forums.wordpress.com/ Hi,

I have a question about the $18 WordPress Domain package.

If I were to buy a domain from WordPress, for example I'll use dog.com, would I still have my link endings on each section of the website or will the website be completely masked so that it always says dog.com

In other words, if I clicked the 'about' section on my current website, it would take me to dog.wordpress.com/about

Now, what I'm worried about is if I buy the domain and it becomes dog.com. Then if click on about, will the address be dog.com/about or will it mask all link endings as dog.com and not show the /about or /contact-us ?

Thank you very much in advanced,
Nick

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