WordPress.com Forums » Tag: Refunds - Recent Posts http://en.forums.wordpress.com/tags/refunds WordPress.com Forums » Tag: Refunds - Recent Posts en Sun, 19 May 2013 06:04:38 +0000 http://bbpress.org/?v=1.1-alpha-2539 timethief on "Refund" http://en.forums.wordpress.com/topic/refund-234#post-1269705 Fri, 17 May 2013 20:16:59 +0000 timethief 1269705@http://en.forums.wordpress.com/ You're welcome and best wishes.

]]> utdscm on "Refund" http://en.forums.wordpress.com/topic/refund-234#post-1269702 Fri, 17 May 2013 20:15:20 +0000 utdscm 1269702@http://en.forums.wordpress.com/ Thank you so much for you help.

]]> timethief on "Refund" http://en.forums.wordpress.com/topic/refund-234#post-1266902 Wed, 15 May 2013 21:54:47 +0000 timethief 1266902@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

To cancel a domain you registered with WordPress.com, please log into your account, then go to Store → My Upgrades and use the “Cancel” link in the Subscription Status column. If it’s more than 2 days past the purchase date, you will not receive a refund.

You must be logged in under the exact same username account that purchased the upgrade(s) to cancel.

To cancel a domain you registered with WordPress.com, please log into your account, then go to Store → My Upgrades and use the “Cancel” link in the Subscription Status column.

If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

Note: It takes from 1 - 2 weeks for the refund to be received.

Volunteers can't help with financial issues. If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

]]> utdscm on "Refund" http://en.forums.wordpress.com/topic/refund-234#post-1266820 Wed, 15 May 2013 21:18:26 +0000 utdscm 1266820@http://en.forums.wordpress.com/ Still waiting for contact from a staff member

]]> timethief on "I need to make changes and get a refund that I donʻt need a "mobile" bill on cc." http://en.forums.wordpress.com/topic/i-need-to-make-changes-and-get-a-refund-that-i-don%ca%bbt-need-a-mobile-bill-on-cc#post-1266439 Wed, 15 May 2013 17:24:02 +0000 timethief 1266439@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

You must be logged in under the exact same username account that purchased the upgrade(s) to cancel.

To cancel a domain you registered with WordPress.com, please log into your account, then go to Store → My Upgrades and use the “Cancel” link in the Subscription Status column.

If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

Note: It takes from 1 - 2 weeks for the refund to be received.

]]> kawehikanui11 on "I need to make changes and get a refund that I donʻt need a "mobile" bill on cc." http://en.forums.wordpress.com/topic/i-need-to-make-changes-and-get-a-refund-that-i-don%ca%bbt-need-a-mobile-bill-on-cc#post-1266429 Wed, 15 May 2013 17:19:37 +0000 kawehikanui11 1266429@http://en.forums.wordpress.com/ Hi, I created a web blog a while back and this morning paid for the bare minimum for the web blog and paid with my gift card (Visa) but did not know that when I clicked the "mobile" section, that i donʻt have a phone like that so I want to ask that you remove that cost from my credit card and put it back...can you help me these and now to do a new site?

]]> utdscm on "Refund" http://en.forums.wordpress.com/topic/refund-234#post-1266232 Wed, 15 May 2013 14:33:38 +0000 utdscm 1266232@http://en.forums.wordpress.com/ Refund please.

]]> utdscm on "Refund" http://en.forums.wordpress.com/topic/refund-234#post-1265277 Tue, 14 May 2013 14:58:53 +0000 utdscm 1265277@http://en.forums.wordpress.com/ Need staff help for refund.

Again, cancelled renewal months ago and still got charged.

]]> utdscm on "Refund" http://en.forums.wordpress.com/topic/refund-234#post-1265266 Tue, 14 May 2013 14:39:24 +0000 utdscm 1265266@http://en.forums.wordpress.com/ Canceled membership and did not opt to renew membership ($99.00.) Still got charged. Requesting refund.

]]> katiekeltnerphotography on "I want to cancel my account completly for a full refund before the two days are" http://en.forums.wordpress.com/topic/i-want-to-cancel-my-account-completly-for-a-full-refund-before-the-two-days-are#post-1264919 Tue, 14 May 2013 00:18:17 +0000 katiekeltnerphotography 1264919@http://en.forums.wordpress.com/ How do I cancel my account for Domain Registrations? I now have a message saying it is past two days and it only refunded me the privacy portion.

I will not be using wordpress any longer. It didn't have the capabilities of what I wanted to do.

]]> timethief on "I want to cancel my account completly for a full refund before the two days are" http://en.forums.wordpress.com/topic/i-want-to-cancel-my-account-completly-for-a-full-refund-before-the-two-days-are#post-1262885 Sat, 11 May 2013 20:44:18 +0000 timethief 1262885@http://en.forums.wordpress.com/ You're welcome.

]]> katiekeltnerphotography on "I want to cancel my account completly for a full refund before the two days are" http://en.forums.wordpress.com/topic/i-want-to-cancel-my-account-completly-for-a-full-refund-before-the-two-days-are#post-1262883 Sat, 11 May 2013 20:40:24 +0000 katiekeltnerphotography 1262883@http://en.forums.wordpress.com/ Thank you for the quick response. None of this information was included on any support pages.

]]> timethief on "I want to cancel my account completly for a full refund before the two days are" http://en.forums.wordpress.com/topic/i-want-to-cancel-my-account-completly-for-a-full-refund-before-the-two-days-are#post-1262875 Sat, 11 May 2013 20:35:13 +0000 timethief 1262875@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

You must be logged in under the exact same username account that purchased the upgrade(s) to cancel.

To cancel a domain you registered with WordPress.com, please log into your account, then go to Store → My Upgrades and use the “Cancel” link in the Subscription Status column.

If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

Note: It takes from 1 - 2 weeks for the refund to be received.

]]> katiekeltnerphotography on "I want to cancel my account completly for a full refund before the two days are" http://en.forums.wordpress.com/topic/i-want-to-cancel-my-account-completly-for-a-full-refund-before-the-two-days-are#post-1262874 Sat, 11 May 2013 20:27:33 +0000 katiekeltnerphotography 1262874@http://en.forums.wordpress.com/ As stated here (http://en.support.wordpress.com/domains/cancel-domain/), it says If you notify us within two days of purchase you may cancel a domain name purchased through WordPress.com and receive a full refund.

I need to do this and your support page makes it impossible to contact anyone to make this happen. I need a response ASAP.

Thanks.

]]> timethief on "How Can I Contact WordPress?" http://en.forums.wordpress.com/topic/how-can-i-contact-wordpress-1#post-1254260 Fri, 03 May 2013 15:13:38 +0000 timethief 1254260@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

Note 1: It takes from 1 - 2 weeks for the refund to be received.
Note2: You can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

]]> lynnebr on "How Can I Contact WordPress?" http://en.forums.wordpress.com/topic/how-can-i-contact-wordpress-1#post-1254258 Fri, 03 May 2013 15:12:19 +0000 lynnebr 1254258@http://en.forums.wordpress.com/ I want to cancel my subscription and get a refund, it is less than 2 days since I signed up so am still within the cancellation time I believe. I no longer want to go ahead. Please cancel and refund.

]]> timethief on "How Can I Contact WordPress?" http://en.forums.wordpress.com/topic/how-can-i-contact-wordpress-1#post-1254233 Fri, 03 May 2013 14:59:17 +0000 timethief 1254233@http://en.forums.wordpress.com/ There is no FTP access to our free hosted WordPress.com blogs and we bloggers cannot install plugins.
http://en.support.wordpress.com/ftp-access/
http://en.support.wordpress.com/plugins/

FTP access and plugins are only for VIP bloggers http://vip.wordpress.com/our-services/ or for those with WordPress.ORG installs.

Please read this comparison so you are clear on the differences http://support.wordpress.com/com-vs-org/

]]> robaitken46 on "How Can I Contact WordPress?" http://en.forums.wordpress.com/topic/how-can-i-contact-wordpress-1#post-1254232 Fri, 03 May 2013 14:57:38 +0000 robaitken46 1254232@http://en.forums.wordpress.com/ hello i have just paid for my domain and i have WordPress installed i have gone to the dashboard install some plugins however i can not find the plugin tab anywhere can you help please

]]> timethief on "Canceling Custom Design?" http://en.forums.wordpress.com/topic/canceling-custom-design#post-1253516 Thu, 02 May 2013 22:53:44 +0000 timethief 1253516@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

Note 1: It takes from 1 - 2 weeks for the refund to be received.
Note2: You can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

]]> andrewcpht on "Canceling Custom Design?" http://en.forums.wordpress.com/topic/canceling-custom-design#post-1253510 Thu, 02 May 2013 22:51:54 +0000 andrewcpht 1253510@http://en.forums.wordpress.com/ I've tagged this post so a Staff member can help you.

]]> pegua3 on "Canceling Custom Design?" http://en.forums.wordpress.com/topic/canceling-custom-design#post-1253496 Thu, 02 May 2013 22:44:35 +0000 pegua3 1253496@http://en.forums.wordpress.com/ I bought Custom Design (css) about a year ago, and it expired today. Though when I checked 'My Upgrades' it showed an upgrade that was dated today. Long story short, It automatically upgraded itself even though I put it on Manual upgrade.
I don't want to have Custom Design anymore since I don't use wordpress much, though if It keeps charging me $30 a year, this is going to be a problem. Is there anyway to cancel it? I tried to find the Cancel button on the My Upgrades page but it wasn't there so don't suggest that. Otherwise I need help. Thank You.

~Brain (My real name isn't Brian nor Brain just saying)

]]> timethief on "How Can I Contact WordPress?" http://en.forums.wordpress.com/topic/how-can-i-contact-wordpress-1#post-1253037 Thu, 02 May 2013 19:09:14 +0000 timethief 1253037@http://en.forums.wordpress.com/ @augustnineteenthshop
Please do not post into more than one thread on any issue so your issue do not fall between the cracks. Return to http://en.forums.wordpress.com/topic/switching-sites-1?replies=2#post-1253032 and post only into that thread.

]]> augustnineteenthshop on "How Can I Contact WordPress?" http://en.forums.wordpress.com/topic/how-can-i-contact-wordpress-1#post-1253026 Thu, 02 May 2013 19:04:37 +0000 augustnineteenthshop 1253026@http://en.forums.wordpress.com/ Hello all,

I started blogging on wordpress.com last year. I asked someone to start the blog off and she moved the blog to wordpress.org. The blog that started doesn't look good at all and I want to change it so my question is how do I move my blog from wordpress.org back to wordpress.com?

Thanks,

A

]]> timethief on "custom upgrade billing" http://en.forums.wordpress.com/topic/custom-upgrade-billing#post-1249801 Tue, 30 Apr 2013 23:11:32 +0000 timethief 1249801@http://en.forums.wordpress.com/ That is the price of the bundle.

WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

Note: It takes from 1 - 2 weeks for the refund to be received.

]]> mschang27 on "custom upgrade billing" http://en.forums.wordpress.com/topic/custom-upgrade-billing#post-1248351 Tue, 30 Apr 2013 07:53:29 +0000 mschang27 1248351@http://en.forums.wordpress.com/ Why am I charged $99 for a $30 upgrade?

]]> 1tess on "I Lost My Theme When Switching to WordPress.Org" http://en.forums.wordpress.com/topic/i-lost-my-theme-when-switching-to-wordpressorg#post-1248238 Tue, 30 Apr 2013 03:59:59 +0000 1tess 1248238@http://en.forums.wordpress.com/ Hi Mike,
Here is the information about refunds on upgrades on WordPress.com:
http://en.support.wordpress.com/upgrades/#refunds

]]> mepstein31 on "I Lost My Theme When Switching to WordPress.Org" http://en.forums.wordpress.com/topic/i-lost-my-theme-when-switching-to-wordpressorg#post-1248231 Tue, 30 Apr 2013 03:53:25 +0000 mepstein31 1248231@http://en.forums.wordpress.com/ Hello,

I initially set my blog up on WordPress.com. I paid for the Premium theme "Portfolio" which cost $80. I then realized that WordPress.com doesn't support plugins so I hosted the site elsewhere and transferred to WordPress.org. In transferring, I lost the $80 theme that I paid for. After some research, I found out that the themes are not transferable. I had no idea about this and was wondering if there was anything any way WordPress can refund my money. I have proof of purchase in the confirmation e-mail I received. Thank you.

Mike

]]> timethief on "Refunds for upgrades" http://en.forums.wordpress.com/topic/refunds-for-upgrades#post-1247541 Mon, 29 Apr 2013 19:04:39 +0000 timethief 1247541@http://en.forums.wordpress.com/ WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

Note: It takes from 1 - 2 weeks for the refund to be received.

]]> deborahcincotta on "Refunds for upgrades" http://en.forums.wordpress.com/topic/refunds-for-upgrades#post-1247534 Mon, 29 Apr 2013 19:03:07 +0000 deborahcincotta 1247534@http://en.forums.wordpress.com/ I purchased an upgrade but never used it. Does anyone know how to contact Customer Support for a refund? They make it impossible to locate any direct Customer Service support address.

]]> raincoaster on "How Can I Contact WordPress?" http://en.forums.wordpress.com/topic/how-can-i-contact-wordpress-1#post-1246582 Mon, 29 Apr 2013 04:54:29 +0000 raincoaster 1246582@http://en.forums.wordpress.com/ It's important to read the terms of service before agreeing with them. If you don't, it's silly to complain afterwards.

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