WordPress.com Forums » Tag: terms of service - Recent Posts http://en.forums.wordpress.com/tags/terms-of-service WordPress.com Forums » Tag: terms of service - Recent Posts en Sat, 18 May 2013 21:54:52 +0000 http://bbpress.org/?v=1.1-alpha-2539 justpi on "Blog suspended incorrectly and no response from terms of service" http://en.forums.wordpress.com/topic/blog-suspended-incorrectly-and-no-response-from-terms-of-service#post-1243985 Fri, 26 Apr 2013 17:46:37 +0000 justpi 1243985@http://en.forums.wordpress.com/

which I have used for many years to publish my family and business history

You're joking, aren't you?
a) http://emmegirls.wordpress.com redirects to http://emmegirlsblog.com/, which is not a wordpress.com blog.
b) http://socialnetworksmanager.com/ is a wordpress.com blog, it's not suspended, and I hope it will be.

]]> timethief on "Blog suspended incorrectly and no response from terms of service" http://en.forums.wordpress.com/topic/blog-suspended-incorrectly-and-no-response-from-terms-of-service#post-1243960 Fri, 26 Apr 2013 17:30:18 +0000 timethief 1243960@http://en.forums.wordpress.com/ We Volunteers cannot help you with your suspended blog issue. Mistakes can be made but as a policy, we are asked to refrain from discussing Terms of Service issues on these public forums. You have a warning notice with a link — please click that link as it works at all times (even when the regular contact form is closed). There’s also a contact form you can use to reach them at the bottom of this page http://en.support.wordpress.com/suspended-blogs/
Reference links:
http://wordpress.com/types-of-blogs/
http://en.support.wordpress.com/advertising/
http://en.support.wordpress.com/affiliate-links/
http://en.wordpress.com/tos/

]]> socialnetworksmanager on "Blog suspended incorrectly and no response from terms of service" http://en.forums.wordpress.com/topic/blog-suspended-incorrectly-and-no-response-from-terms-of-service#post-1243643 Fri, 26 Apr 2013 14:12:20 +0000 socialnetworksmanager 1243643@http://en.forums.wordpress.com/ Hi, I am writing again because I have gotten no response for over a month from terms of service. My blog http://emmegirls.wordpress.com which I have used for many years to publish my family and business history has been inappropriately flagged as spam. My site is not spam and I have been given no chance to have it reevaluated and reinstated. Am I emailing the wrong place? I responded to the email I received from WordPress.com originally and got no response. I posted in this forum and got a response saying contact terms of service. I again posted here: en.support.wordpress.com/suspended-blogs/ and have gotten no response.
This is very upsetting as I have been an avid blogger and supporter of the WordPress.com platform for years. If I have somehow violated your terms of service please tell me what I have done so I can stop it immediately! I will fix anything that violates your terms of service. Please let me know what to do and if I am emailing the wrong place please provide an email address for terms of service. Thank you so much and I look forward to your response

]]> auxclass on "Blog suspension and/or placed in archives" http://en.forums.wordpress.com/topic/blog-suspension-andor-placed-in-archives#post-1197502 Wed, 27 Mar 2013 17:17:45 +0000 auxclass 1197502@http://en.forums.wordpress.com/ You be welcome - blogs do come back - I am not privy to why a blog went away nor why one comes back and what if any mistake was made - glad it had a happy ending for you

You might read the links @TT gave above - most people don't but those are the terms you agreed to -

Good luck with your blog

]]> kjinya on "Blog suspension and/or placed in archives" http://en.forums.wordpress.com/topic/blog-suspension-andor-placed-in-archives#post-1197492 Wed, 27 Mar 2013 17:11:51 +0000 kjinya 1197492@http://en.forums.wordpress.com/ thanks auxclass, it does look live but I might need to communicate with staff elsewhere as i seem to be receiving 'certain messages' when i try to access my dashboard for statistics (being a novice is a painful experience).

Appreciate it you taking time to check it out for me though.

]]> timethief on "Blog suspension and/or placed in archives" http://en.forums.wordpress.com/topic/blog-suspension-andor-placed-in-archives#post-1197471 Wed, 27 Mar 2013 17:03:07 +0000 timethief 1197471@http://en.forums.wordpress.com/ Oh, looky look at that!

]]> auxclass on "Blog suspension and/or placed in archives" http://en.forums.wordpress.com/topic/blog-suspension-andor-placed-in-archives#post-1197464 Wed, 27 Mar 2013 17:00:03 +0000 auxclass 1197464@http://en.forums.wordpress.com/ http://persuasionandprose.wordpress.com/

Is live for me now - (did not look earlier)

]]> timethief on "Blog suspension and/or placed in archives" http://en.forums.wordpress.com/topic/blog-suspension-andor-placed-in-archives#post-1197461 Wed, 27 Mar 2013 16:57:56 +0000 timethief 1197461@http://en.forums.wordpress.com/ We Volunteers have no idea what the ToS Staff workload is and when they will answer you. Unfortunately choosing to post here has made your private business public and available to anyone on the internet.

]]> kjinya on "Blog suspension and/or placed in archives" http://en.forums.wordpress.com/topic/blog-suspension-andor-placed-in-archives#post-1197456 Wed, 27 Mar 2013 16:56:13 +0000 kjinya 1197456@http://en.forums.wordpress.com/ Thank you timethief for the quick response. I apologize for raising this issue in a public forum. I have not received my answer as of yet but will wait accordingly.

Thanks again

]]> timethief on "Blog suspension and/or placed in archives" http://en.forums.wordpress.com/topic/blog-suspension-andor-placed-in-archives#post-1197431 Wed, 27 Mar 2013 16:45:50 +0000 timethief 1197431@http://en.forums.wordpress.com/ I’m sorry but this is not a matter for posting to a public forum. We Volunteers answering support questions have no role to play in this process. This is between you and Staff. You have already contacted Staff by using the “click here to contact us” link in the notice, the ToS department definitely received your request and answered you. Sometimes mistakes may be made but once again we Volunteers cannot determine that and have no role to play in the process. Please continue to communicate with Staff knowing that the policy is to refrain from discussing such ToS issue on the forums.

Reference links:
http://en.support.wordpress.com/suspended-blogs/
http://wordpress.com/types-of-blogs/
http://en.support.wordpress.com/advertising/
http://en.wordpress.com/tos/

]]> kjinya on "Blog suspension and/or placed in archives" http://en.forums.wordpress.com/topic/blog-suspension-andor-placed-in-archives#post-1197420 Wed, 27 Mar 2013 16:36:31 +0000 kjinya 1197420@http://en.forums.wordpress.com/ At the risk of sounding like a broken record (probably a bit late for that), does anybody know how i can get some information on how to restore my blog if there has been a mistake or get assistance on what needs to be done to get it up and running again?

I have already made use of the contact form as well raising the issue by email but come up empty handed. I'm hoping the only response to this isn't going to be 'wait'.

]]> kardotim on "Wordpress abuse complaint" http://en.forums.wordpress.com/topic/wordpress-abuse-complaint#post-1189446 Thu, 21 Mar 2013 08:01:10 +0000 kardotim 1189446@http://en.forums.wordpress.com/ Please contact us directly by e-mail. Thank you.

]]> raincoaster on "Wordpress abuse complaint" http://en.forums.wordpress.com/topic/wordpress-abuse-complaint#post-1189380 Thu, 21 Mar 2013 04:54:00 +0000 raincoaster 1189380@http://en.forums.wordpress.com/ Well, what was the nature of the complaint? It clearly says that if it's a claim of defamation, for example, they require court documents.

]]> maryspeller on "Wordpress abuse complaint" http://en.forums.wordpress.com/topic/wordpress-abuse-complaint#post-1189372 Thu, 21 Mar 2013 04:35:34 +0000 maryspeller 1189372@http://en.forums.wordpress.com/ I lodged a complaint with wordpress.com about an abusive wordpress.com site.

According to the support page the process is as follows:

Our Response to Complaints

We review and investigate all complaints that we receive. If we determine that reported content violates our terms of service, our general practice is to suspend the site. We also may contact the site owner to inform them of the complaint.

If we receive a complaint and are not in a position to make a determination (for example whether something is defamatory or not), we defer to the judgment of a court. Please forward any legal process relating to a site hosted on WordPress.com to [email redacted].

The message I received, through an immediate autoresponder, says:

Hi there,

Thanks for getting in touch.

WordPress.com is in no position to arbitrate content disputes or make any form of legal judgment on allegations or claims. As per http://en.support.wordpress.com/disputes/, please provide us with a formal court order including a court's decision regarding this particular content; if any content is found to be defamatory or illegal by a court of law, it will be removed immediately from the WordPress.com service. Any order, should you obtain one, must be sent to the following e-mail address:

[email redacted]

Thank you for your report and cooperation in this matter.
--
Terms of Service
WordPress.com

This is contradictory to what the support page reads.

Could someone please clarify?

Thanks

]]> kathrynwp on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186277 Mon, 18 Mar 2013 17:43:21 +0000 kathrynwp 1186277@http://en.forums.wordpress.com/ Thanks for all the reports. We experienced a temporary technical problem - your sites are not actually suspended. We're sorry for any confusion and for the inconvenience.

If anyone still have any trouble after clearing your cache, please let us know!

]]> jasonwingate on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186120 Mon, 18 Mar 2013 16:08:43 +0000 jasonwingate 1186120@http://en.forums.wordpress.com/ Sorted!

I apologise -- I didn't clear the cache far enough back in the day.

Another problem bites the dust. Many thanks all around, if there are no objections I will mark this resolved.

]]> thesacredpath on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186112 Mon, 18 Mar 2013 16:01:43 +0000 thesacredpath 1186112@http://en.forums.wordpress.com/ I see http://lightningoak.wordpress.com just fine.

For buttons and such that are not working correctly, or odd things coming up when you click on links, if you are using Chrome especially, disable all add-ons and then turn them back on one at a time to see if it is one of them that is causing the problems. It seems that Google has slipped in an add-on or two that have to do with ads and such (a youtube add-on was the culprit in one very recent case).

]]> robbiodobbio on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186110 Mon, 18 Mar 2013 15:59:45 +0000 robbiodobbio 1186110@http://en.forums.wordpress.com/ Yep it worked, had to clear the cache etc first, before it wasn't letting me log out. I don't think it's saying that you / me / whoever is seeing the message has violated the terms of service, I think somebody has hacked the stats button to link to their horrible bot advert blog and now that bot blog has been blocked for violation of terms of service.

Mine seems to be working fine now. Thanks for the advice.

]]> jasonwingate on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186105 Mon, 18 Mar 2013 15:53:14 +0000 jasonwingate 1186105@http://en.forums.wordpress.com/ @thesacredpath sorry also cross-posted!

Good to know I would be able to work with them if I were suspended. But it seems to be emerging that we're not suspended at all. And there is no dashboard link.

]]> jasonwingate on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186103 Mon, 18 Mar 2013 15:52:01 +0000 jasonwingate 1186103@http://en.forums.wordpress.com/ @robbiodobbio sorry cross-post.

It's beginning to look like a hack or a bug. Will be interested to know if the logout/back does indeed work.

]]> thesacredpath on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186102 Mon, 18 Mar 2013 15:51:20 +0000 thesacredpath 1186102@http://en.forums.wordpress.com/ There should be a link in the message in the dashboard to contact WordPress.com. That link will send your message directly to the TOS department. WordPress will work with you. Only in extreme cases do they suspend a site and then not work with someone to get it back to them.

]]> jasonwingate on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186101 Mon, 18 Mar 2013 15:50:53 +0000 jasonwingate 1186101@http://en.forums.wordpress.com/ Thanks to both, but I seem to have it a degree worse than you two. I tried this and it didn't work.

Relieved you had the same effect though. I suppose that if I've accessed from another machine the blog isn't suspended in any case.

Funny thing: I can't even sign out using the dropdown from my name at top right! The suspended screen comes up.

I logged out and back from the meta widget. Knew there was a reason I had one.

But I'm not any further ahead for it...

]]> robbiodobbio on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186098 Mon, 18 Mar 2013 15:49:38 +0000 robbiodobbio 1186098@http://en.forums.wordpress.com/ I have this problem too, When I logged in this morning my stats button linked to an obvious bot site with a randomly generated name and loads of adverts posted. Now that site has been blocked by wordpress (I'm getting the same message about terms of service violations) but I still can't access my stats. Gonna try the log in / out method, just thought the wordpress people might wanna know.

]]> acetogrey on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186088 Mon, 18 Mar 2013 15:44:50 +0000 acetogrey 1186088@http://en.forums.wordpress.com/ Same here, I cleared my browsing history and cache. Everything is back to normal. Or as Normal as it will ever get on my site.

]]> dnk8n on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186077 Mon, 18 Mar 2013 15:37:24 +0000 dnk8n 1186077@http://en.forums.wordpress.com/ The same happened to me today. I logged out of wordpress and back in and it worked fine!

]]> jasonwingate on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186075 Mon, 18 Mar 2013 15:34:12 +0000 jasonwingate 1186075@http://en.forums.wordpress.com/ I've accessed the blog now from another computer, looks like the world is still seeing it. But still cannot access .com stats page with the suspended one intervening.

]]> jasonwingate on "Have I violated terms of service? I can't work it out!" http://en.forums.wordpress.com/topic/have-i-violated-terms-of-service-i-cant-work-it-out#post-1186053 Mon, 18 Mar 2013 15:12:23 +0000 jasonwingate 1186053@http://en.forums.wordpress.com/ Hi there,

I'm hoping for some help if possible.

Today when I log onto my blog everythng seems fine. When I go to the dashboard, fine. But when I click anything about stats that would switch me to the wordpress.com site, I get a "wordpress.com is no longer available" screen, saying: "This blog has been archived or suspended for a violation of our Terms of Service."

If I click that "Terms of Service" link I just go right to that screen again, I can't access the terms themselves. This plus the fact that the blog itself is still running makes me wonder if this isn't a weird bug.

If not, I have no idea what I've done, how can I find out and fix it? I can't even seem to access the terms of service to guess my transgression -- if any...

What is going on? Does anyone know?

Thanks for reading and for any help you can give.

]]> auxclass on "How to add a terms of service link to my blog" http://en.forums.wordpress.com/topic/how-to-add-a-terms-of-service-link-to-my-blog#post-1113946 Sun, 06 Jan 2013 20:08:06 +0000 auxclass 1113946@http://en.forums.wordpress.com/ You can also link to the page from a link in the bottom of your sidebar - use a Text widget works well

]]> timethief on "How to add a terms of service link to my blog" http://en.forums.wordpress.com/topic/how-to-add-a-terms-of-service-link-to-my-blog#post-1113917 Sun, 06 Jan 2013 19:37:34 +0000 timethief 1113917@http://en.forums.wordpress.com/

(ideally in the footer section)

Do you have CSS editing skills and have your purchased the annually renewable custom design upgrade?
http://en.support.wordpress.com/custom-design/

If you do not have the upgrade then create a static page for your policy (policies) http://en.support.wordpress.com/pages/

]]> rampantblogger on "How to add a terms of service link to my blog" http://en.forums.wordpress.com/topic/how-to-add-a-terms-of-service-link-to-my-blog#post-1113912 Sun, 06 Jan 2013 19:32:54 +0000 rampantblogger 1113912@http://en.forums.wordpress.com/ Hi,

I wanted to add a terms of service and / or privacy policy link to my blog how do i do that (ideally in the footer section)

]]>