WordPress.com Forums » Tag: update credit card info - Recent Posts http://en.forums.wordpress.com/tags/update-credit-card-info WordPress.com Forums » Tag: update credit card info - Recent Posts en Sat, 18 May 2013 13:27:16 +0000 http://bbpress.org/?v=1.1-alpha-2539 hotroasted on "payment" http://en.forums.wordpress.com/topic/payment-39#post-1241553 Thu, 25 Apr 2013 00:58:18 +0000 hotroasted 1241553@http://en.forums.wordpress.com/ I found I have to click on the "Upgrade Now" button to find out what method of payment (e.g. credit card and number) would be used. There is an opportunity to change this. But I think I should be able to get this info without initiating the Upgrade process.

]]> macmanx on "Help with updating billing information" http://en.forums.wordpress.com/topic/help-with-updating-billing-information#post-1237102 Mon, 22 Apr 2013 21:38:15 +0000 macmanx 1237102@http://en.forums.wordpress.com/ Only the owner of the upgrade can renew it or change billing info.

Alternatively, that user can leave a request here for us to transfer ownership of the upgrade to you.

]]> swmaloney on "Help with updating billing information" http://en.forums.wordpress.com/topic/help-with-updating-billing-information#post-1236932 Mon, 22 Apr 2013 20:24:12 +0000 swmaloney 1236932@http://en.forums.wordpress.com/ I will work with our design team on that.

I am adding new billing information, previous billing information was added by a different user on the blog. Do you know how I would proceed?

]]> timethief on "Help with updating billing information" http://en.forums.wordpress.com/topic/help-with-updating-billing-information#post-1236886 Mon, 22 Apr 2013 20:01:08 +0000 timethief 1236886@http://en.forums.wordpress.com/ Is this the blog you refer to? http://blog.financialengines.com/

If so then where are the footer credit links?

May I remove credit links such as ‘Blog at WordPress.com’, theme, font, or toolbar links?
All WordPress.com bloggers are required to maintain the credit links, even our VIP bloggers. Please do not hide the footer credits or the toolbar with CSS after purchasing a Custom Design upgrade. http://en.support.wordpress.com/custom-design/#frequently-asked-questions

]]> swmaloney on "Help with updating billing information" http://en.forums.wordpress.com/topic/help-with-updating-billing-information#post-1236869 Mon, 22 Apr 2013 19:51:36 +0000 swmaloney 1236869@http://en.forums.wordpress.com/ Our upgrade is expiring in 18 days, but I can't figure out how to update our billing information? Where can I input that information?

]]> timethief on "payment" http://en.forums.wordpress.com/topic/payment-39#post-1235537 Mon, 22 Apr 2013 00:02:37 +0000 timethief 1235537@http://en.forums.wordpress.com/ Dashboard > Store > My Upgrades
Dashboard > Store > Billing History

Provided you are logged in under the username account that registered the blog under that username, who is the Admin and also purchased the upgrades for the blog you ought to be able to update your information on this page > Store > My Upgrades.

For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
If required click the "Need More Help" link and complete the form for account recovery.

]]> naomibarrs on "payment" http://en.forums.wordpress.com/topic/payment-39#post-1232338 Fri, 19 Apr 2013 14:06:31 +0000 naomibarrs 1232338@http://en.forums.wordpress.com/ Where do I give you updated payment information? I don't see anything to click on in my upgrades.

]]> timethief on "Paypal account changed" http://en.forums.wordpress.com/topic/paypal-account-changed#post-1222676 Sat, 13 Apr 2013 14:19:58 +0000 timethief 1222676@http://en.forums.wordpress.com/ Dashboard > Store > My Upgrades
Dashboard > Store > Billing History

Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your paypal information on this page > Store > My Upgrades.

For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

]]> starrystez on "Paypal account changed" http://en.forums.wordpress.com/topic/paypal-account-changed#post-1222662 Sat, 13 Apr 2013 13:48:51 +0000 starrystez 1222662@http://en.forums.wordpress.com/ For security reasons I've had to change my paypal account and so my wordpress.com payment setup as been cancelled. How do I replace my old details with the new paypal account please? Thanks.

]]> thistimethisspace on "Changing domain billing information" http://en.forums.wordpress.com/topic/changing-domain-billing-information#post-1212369 Sat, 06 Apr 2013 22:08:44 +0000 thistimethisspace 1212369@http://en.forums.wordpress.com/ Dashboard > Store > My Upgrades
Dashboard > Store > Billing History

Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your credit card information on this page > Store > My Upgrades.

For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

]]> newmiltonttcadmin on "Changing domain billing information" http://en.forums.wordpress.com/topic/changing-domain-billing-information#post-1211964 Sat, 06 Apr 2013 14:24:25 +0000 newmiltonttcadmin 1211964@http://en.forums.wordpress.com/ How can I change my domain billing information to use another card?

]]> timethief on "Need to update domain mapping credit card" http://en.forums.wordpress.com/topic/need-to-update-domain-mapping-credit-card#post-1195788 Tue, 26 Mar 2013 15:48:12 +0000 timethief 1195788@http://en.forums.wordpress.com/ You're welcome. I'm happy you figured that out. Best wishes. :)

]]> janetannelogan on "Need to update domain mapping credit card" http://en.forums.wordpress.com/topic/need-to-update-domain-mapping-credit-card#post-1195763 Tue, 26 Mar 2013 15:38:10 +0000 janetannelogan 1195763@http://en.forums.wordpress.com/ Thank you timethief. The problem was that I was logged into the wrong wordpress account when accessing the dashboard. Both accounts are admin on that site, but only the owner can do this, apparently.

]]> timethief on "Need to update domain mapping credit card" http://en.forums.wordpress.com/topic/need-to-update-domain-mapping-credit-card#post-1195668 Tue, 26 Mar 2013 14:45:13 +0000 timethief 1195668@http://en.forums.wordpress.com/ Dashboard > Store > My Upgrades
Dashboard > Store > Billing History

Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your credit card information on this page > Store > My Upgrades.

For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

]]> janetannelogan on "Need to update domain mapping credit card" http://en.forums.wordpress.com/topic/need-to-update-domain-mapping-credit-card#post-1195648 Tue, 26 Mar 2013 14:29:51 +0000 janetannelogan 1195648@http://en.forums.wordpress.com/ Domain mapping renewal failed due to outdated credit card. I cannot find the page to update my credit card and renew. "Domain Administration" as noted on this help page http://en.support.wordpress.com/domains/domain-management/ simply doesn't exist where it should in my dashboard.

]]> timethief on "Changing my billing for our domain subscription" http://en.forums.wordpress.com/topic/changing-my-billing-for-our-domain-subscription#post-1192526 Sat, 23 Mar 2013 21:52:07 +0000 timethief 1192526@http://en.forums.wordpress.com/ You're welcome.

]]> sisterartemis on "Changing my billing for our domain subscription" http://en.forums.wordpress.com/topic/changing-my-billing-for-our-domain-subscription#post-1192524 Sat, 23 Mar 2013 21:48:29 +0000 sisterartemis 1192524@http://en.forums.wordpress.com/ Thank you for that link - I think I understand better what I'm seeing. The blog is currently set to "manually upgrade" and shows a button to "enable auto renew" - so while it automatically upgraded last year, perhaps this year it will not? I'll play around a little, but I think the problem I had last year won't be an issue this year.

]]> timethief on "Changing my billing for our domain subscription" http://en.forums.wordpress.com/topic/changing-my-billing-for-our-domain-subscription#post-1192490 Sat, 23 Mar 2013 21:12:24 +0000 timethief 1192490@http://en.forums.wordpress.com/ Dashboard > Store > My Upgrades
Dashboard > Store > Billing History

Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your credit card information on this page > Store > My Upgrades.

For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

]]> tattooeugene on "Changing my billing for our domain subscription" http://en.forums.wordpress.com/topic/changing-my-billing-for-our-domain-subscription#post-1192467 Sat, 23 Mar 2013 20:50:33 +0000 tattooeugene 1192467@http://en.forums.wordpress.com/ I need to change my domain subscription billing - currently it automatically deducts from my personal account and I get reimbursed; last Dec. I did not realize this was going to happen and almost overdrafted my account. We need it to change it to come directly from our business, but I've been unable to find a location on the website or our Dashboard to change it, or even see what information you currently have for billing.

How do we go about correcting this situation?

]]> thistimethisspace on "I need to update my billing details to keep my custom URL. Where do I do that?" http://en.forums.wordpress.com/topic/i-need-to-update-my-billing-details-to-keep-my-custom-url-where-do-i-do-that#post-1174057 Fri, 08 Mar 2013 00:25:44 +0000 thistimethisspace 1174057@http://en.forums.wordpress.com/ Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your credit card information on this page > Store > My Upgrades.

For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

]]> bradnofairweather on "I need to update my billing details to keep my custom URL. Where do I do that?" http://en.forums.wordpress.com/topic/i-need-to-update-my-billing-details-to-keep-my-custom-url-where-do-i-do-that#post-1174049 Fri, 08 Mar 2013 00:19:42 +0000 bradnofairweather 1174049@http://en.forums.wordpress.com/ Updating my billing information seems to put me in an infinite loop. The card I used for this expired, and I just need to update it. I can't find this info anywhere.

]]> macmanx on "Paying for renewal of domain with a new card" http://en.forums.wordpress.com/topic/paying-for-renewal-of-domain-with-a-new-card#post-1159723 Fri, 22 Feb 2013 06:29:10 +0000 macmanx 1159723@http://en.forums.wordpress.com/ The last three transaction attempts have been declined by your credit card provider. In this case, you'll need to contact them to find out why.

Your domain won't expire until March 31, so there's still plenty of time to sort this out.

]]> timethief on "Paying for renewal of domain with a new card" http://en.forums.wordpress.com/topic/paying-for-renewal-of-domain-with-a-new-card#post-1154904 Sun, 17 Feb 2013 17:03:39 +0000 timethief 1154904@http://en.forums.wordpress.com/ Staff will assist you when they can.

]]> stlweb on "Paying for renewal of domain with a new card" http://en.forums.wordpress.com/topic/paying-for-renewal-of-domain-with-a-new-card#post-1154899 Sun, 17 Feb 2013 16:59:23 +0000 stlweb 1154899@http://en.forums.wordpress.com/ Thank you. It's been me paying for the domain name all along. The only difference is that my card expired and my bank sent me a new one.

]]> timethief on "Paying for renewal of domain with a new card" http://en.forums.wordpress.com/topic/paying-for-renewal-of-domain-with-a-new-card#post-1154881 Sun, 17 Feb 2013 16:48:24 +0000 timethief 1154881@http://en.forums.wordpress.com/ Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your credit card information on this page > Store > My Upgrades.

For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

In case you aren't successful I have tagged this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

]]> stlweb on "Paying for renewal of domain with a new card" http://en.forums.wordpress.com/topic/paying-for-renewal-of-domain-with-a-new-card#post-1154872 Sun, 17 Feb 2013 16:40:30 +0000 stlweb 1154872@http://en.forums.wordpress.com/ I need to pay for automatic renewal but your website refuses to accept my payment card. The card is fine because I just bought a domain name with it using another WordPress account.

]]> timethief on "change of contact name and billing information" http://en.forums.wordpress.com/topic/change-of-contact-name-and-billing-information#post-1140075 Thu, 31 Jan 2013 17:04:01 +0000 timethief 1140075@http://en.forums.wordpress.com/

update the contact name

To register a username account here one provides an email address and that email address becomes the unique identifier for the username account. Only one Admin is recommended and blogs belong only to the person with the username account that registered the blog in question.

There is a means of transferring that account to another username account. The owner of the blog must add the other username account as an Admin of the blog and then follow this guide to transfer the blog to their username account > http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

]]> cordellj on "change of contact name and billing information" http://en.forums.wordpress.com/topic/change-of-contact-name-and-billing-information#post-1140072 Thu, 31 Jan 2013 17:02:05 +0000 cordellj 1140072@http://en.forums.wordpress.com/ I am one of 2 administrators on the account. I would like the name and billing information both changed. I did not originally purchase the blog, but have been added as an administrator.

]]> timethief on "change of contact name and billing information" http://en.forums.wordpress.com/topic/change-of-contact-name-and-billing-information#post-1140071 Thu, 31 Jan 2013 17:01:46 +0000 timethief 1140071@http://en.forums.wordpress.com/ Also note that all billing information is found here:
Dashboard > Store > Billing History
http://en.support.wordpress.com/billing-history/

]]> cordellj on "change of contact name and billing information" http://en.forums.wordpress.com/topic/change-of-contact-name-and-billing-information#post-1140065 Thu, 31 Jan 2013 17:00:25 +0000 cordellj 1140065@http://en.forums.wordpress.com/ Please direct me to instructions to update the contact name and billing information on our domain site. Thank you.

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