WordPress.com Forums » Tag: upgrade transfer - Recent Posts http://en.forums.wordpress.com/tags/upgrade-transfer WordPress.com Forums » Tag: upgrade transfer - Recent Posts en Mon, 20 May 2013 12:38:58 +0000 http://bbpress.org/?v=1.1-alpha-2539 kathrynwp on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1160431 Fri, 22 Feb 2013 22:17:57 +0000 kathrynwp 1160431@http://en.forums.wordpress.com/ jimsbob - could you please start a new thread to describe your issue in detail, and add the word modlook in the Tags section in the right column so Staff will respond.

]]> kardotim on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1159801 Fri, 22 Feb 2013 09:42:32 +0000 kardotim 1159801@http://en.forums.wordpress.com/ I moved the upgrade of keepauburnmoving.org to Wyattnancy. She can renew it now.

]]> jimsbob on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1158414 Wed, 20 Feb 2013 20:25:07 +0000 jimsbob 1158414@http://en.forums.wordpress.com/ I would like the upgrade package to be on my new site

http://www.mrgoodoconvo.com

Thanks

]]> jimsbob on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1158412 Wed, 20 Feb 2013 20:23:35 +0000 jimsbob 1158412@http://en.forums.wordpress.com/ Hello I brought the upgrade package for the wrong account I want it for my new account can I transfer the account please!!

the wordpress site the upgrade is on is: http://www.bpxqd.wordpress.com

Thanks

]]> auxclass on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1156168 Mon, 18 Feb 2013 18:46:29 +0000 auxclass 1156168@http://en.forums.wordpress.com/ It is still flagged for the staff to help - they are having a large all hands meetup of some sort so they are not as active in the forum now - but they do check the forums and usually work problems from oldest to newest - I have seen several of the staff work some problems so they are working on helping everyone - there seems to be also a large migration from another blog platform that is shutting down soon so I expect that has also increased their work load -

Please keep the faith

]]> dennisbrooke on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1156154 Mon, 18 Feb 2013 18:39:12 +0000 dennisbrooke 1156154@http://en.forums.wordpress.com/ Has this been corrected? Our upgrades expire this week and I want to make sure Nancy can take care of it.
Thanks!

]]> auxclass on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153531 Fri, 15 Feb 2013 17:29:35 +0000 auxclass 1153531@http://en.forums.wordpress.com/ You be welcome

]]> dennisbrooke on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153524 Fri, 15 Feb 2013 17:21:24 +0000 dennisbrooke 1153524@http://en.forums.wordpress.com/ Yes--Wyattnancy would be the new owner.
Thanks!

]]> auxclass on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153491 Fri, 15 Feb 2013 16:36:22 +0000 auxclass 1153491@http://en.forums.wordpress.com/ I flagged this for the staff to help

Do you want to transfer all the Upgrades to Wyattnancy?

]]> dennisbrooke on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153465 Fri, 15 Feb 2013 16:06:47 +0000 dennisbrooke 1153465@http://en.forums.wordpress.com/ Using your instructions I can get to a screen that will let me "Transfer to another site"--but what I want to be able to do is let one of the other admins take over the the account and renew the upgrade. The site itself is fine. just the ownership that I want to change.

Thanks for the quick response.

]]> auxclass on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153153 Fri, 15 Feb 2013 02:00:19 +0000 auxclass 1153153@http://en.forums.wordpress.com/ The account that owns an upgrade is the one that needs to renew the upgrade - you can transfer the upgrades to the new admin -

Try: Dashboard >> Store >> My Upgrades >> Should be a button on each upgrade that will transfer the upgrade

]]> dennisbrooke on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153124 Fri, 15 Feb 2013 00:58:24 +0000 dennisbrooke 1153124@http://en.forums.wordpress.com/ I set up Wyattnancy as an administrator but she's unable to renew our website. I set it http://www.keepauburnmoving.com up last year but would like to turn full control over to her.

]]> kathrynwp on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127990 Fri, 18 Jan 2013 22:08:46 +0000 kathrynwp 1127990@http://en.forums.wordpress.com/ I'm not sure what's triggering this, but you might want to fill out the inquiry form over at Akismet, our anti-spam service:

http://akismet.com/contact/

Type the word "spam" into the box, and a form will appear with further instructions. Be sure to let them know your username (dancowling) and that your comments in the WordPress.com forum are being marked as spam, and they'll have a look at what might be the problem.

You might also mention that your second user account - dcowling - is not having the same problem.

Good luck!

]]> dancowling on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127873 Fri, 18 Jan 2013 20:21:31 +0000 dancowling 1127873@http://en.forums.wordpress.com/ May I ask why my replies were marked as spam? I want to make sure that doesn't happen in the future.

]]> dancowling on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127865 Fri, 18 Jan 2013 20:03:51 +0000 dancowling 1127865@http://en.forums.wordpress.com/ Thank you so much, Kathryn!

]]> kathrynwp on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127858 Fri, 18 Jan 2013 19:58:49 +0000 kathrynwp 1127858@http://en.forums.wordpress.com/ It looks like your replies were being marked as spam, sorry about that. I've just unspammed them.

I've just switched the Value Bundle over to YourBrandedLife.WordPress.com under the user dancowling.

Please let me know if everything looks OK and if you need anything else.

]]> dancowling on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127849 Fri, 18 Jan 2013 19:52:44 +0000 dancowling 1127849@http://en.forums.wordpress.com/ My initial reply was denied, so I will try once more.

The username that SHOULD receive the upgrade is [email redacted]. The blog is YourBrandedLife.WordPress.com

]]> dancowling on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127844 Fri, 18 Jan 2013 19:51:09 +0000 dancowling 1127844@http://en.forums.wordpress.com/ Test

]]> kathrynwp on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127833 Fri, 18 Jan 2013 19:33:06 +0000 kathrynwp 1127833@http://en.forums.wordpress.com/ Hi there - to which site address would you like the bundle transferred? Could you please give us the WordPress address in the form xxxxxxxxx.wordpress.com? Thanks.

]]> dcowling on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1126902 Thu, 17 Jan 2013 17:02:10 +0000 dcowling 1126902@http://en.forums.wordpress.com/ I recently created a wordpress account using the incorrect email address. When I created the account, I paid $99 for the upgrade. I need to transfer the paid upgrade to the REAL account or receive a refund so that I may repurchase under the correct account.

I've requested a refund under the account with the incorrect account, but my fear is that WordPress is replying to the bad email address. PLEASE HELP!

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