WordPress.com Forums » Topic: Account recovery mobile number - do we include the initial "0" http://en.forums.wordpress.com/topic/account-recovery-mobile-number-do-we-include-the-initial-0 WordPress.com Forums » Topic: Account recovery mobile number - do we include the initial "0" en Tue, 21 May 2013 18:26:42 +0000 http://bbpress.org/?v=1.1-alpha-2539 tandava108 on "Account recovery mobile number - do we include the initial "0"" http://en.forums.wordpress.com/topic/account-recovery-mobile-number-do-we-include-the-initial-0#post-1167265 Fri, 01 Mar 2013 15:26:15 +0000 tandava108 1167265@http://en.forums.wordpress.com/ Thanks, You have been very helpful.

I will flag this as resolved

]]> kathrynwp on "Account recovery mobile number - do we include the initial "0"" http://en.forums.wordpress.com/topic/account-recovery-mobile-number-do-we-include-the-initial-0#post-1167259 Fri, 01 Mar 2013 15:11:15 +0000 kathrynwp 1167259@http://en.forums.wordpress.com/ Good idea - I've updated the support document as you suggested!

]]> tandava108 on "Account recovery mobile number - do we include the initial "0"" http://en.forums.wordpress.com/topic/account-recovery-mobile-number-do-we-include-the-initial-0#post-1167241 Fri, 01 Mar 2013 14:26:26 +0000 tandava108 1167241@http://en.forums.wordpress.com/ Thanks, that's what I thought. Perhaps it would be clearer if the page said "include the area code but omit the leading zero", or that this was explained on the support page!

]]> kathrynwp on "Account recovery mobile number - do we include the initial "0"" http://en.forums.wordpress.com/topic/account-recovery-mobile-number-do-we-include-the-initial-0#post-1166352 Thu, 28 Feb 2013 16:49:26 +0000 kathrynwp 1166352@http://en.forums.wordpress.com/ Hi there - you do not need to add the 0.

We use Twilio for our SMS account-recovery system, and according to them:

A number such as 020 7183 8750 in the UK would be formatted as +44 20 7183 8750.

Just let us know if you have any other questions.

]]> tandava108 on "Account recovery mobile number - do we include the initial "0"" http://en.forums.wordpress.com/topic/account-recovery-mobile-number-do-we-include-the-initial-0#post-1166044 Thu, 28 Feb 2013 08:49:02 +0000 tandava108 1166044@http://en.forums.wordpress.com/ Usually when you specify a UK number in international format you drop the initial zero, so the fictitious number 01234 567890 would be written as +44 1274 567890. However the layout of the settings page shows two fields; Country and Mobile Phone Number. The "country" dropdown has values like "(+44) United Kingdom".

It is not clear whether the phone number field should include the initial zero or not; and the validation allows either to be entered. There is also no facility to send a test message.

Should I include the initial zero in the phone number field?

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