WordPress.com Forums » Topic: "Cancel" button on My Upgrades cannot be found. http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found WordPress.com Forums » Topic: "Cancel" button on My Upgrades cannot be found. en Wed, 19 Jun 2013 14:06:57 +0000 http://bbpress.org/?v=1.1-alpha-2539 macmanx on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1002188 Sat, 08 Sep 2012 06:40:57 +0000 macmanx 1002188@http://en.forums.wordpress.com/ You're welcome!

]]> hatteo on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1002123 Sat, 08 Sep 2012 03:31:10 +0000 hatteo 1002123@http://en.forums.wordpress.com/ Dear bryanvillarin / macmanx

Thanks for your help with the issue. I can confirm that I would like to cancel my custom design upgrade. Have a great weekend!

Sincerely
HTT

]]> macmanx on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001706 Fri, 07 Sep 2012 19:57:38 +0000 macmanx 1001706@http://en.forums.wordpress.com/ Whoops, sorry about that double-team there. If you didn't want the upgrade canceled or refunded, please let me know.

]]> macmanx on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001703 Fri, 07 Sep 2012 19:56:45 +0000 macmanx 1001703@http://en.forums.wordpress.com/ I have canceled and refunded your Custom Design upgrade as requested.

Please let us know if you need any further assistance!

]]> bryanvillarin on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001694 Fri, 07 Sep 2012 19:53:21 +0000 bryanvillarin 1001694@http://en.forums.wordpress.com/ Hi hatteo,

I'm sorry for the inconvenience, and I'll be happy to help with that.

You've come across a known issue, which occurs when an upgrade is transferred couple times between blogs. The "Cancel and Refund" link should appear, but in cases like this, it doesn't right now.

Can you reply to this forum thread and confirm that you'd like me to refund the Custom Design upgrade?

]]> hatteo on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001450 Fri, 07 Sep 2012 17:15:35 +0000 hatteo 1001450@http://en.forums.wordpress.com/ Dear timethief, I believe I wasn't in anyway rushing anyone. I was merely highlighting the fact that the link that you posted is the same exact one which led me here. Nevertheless, thanks for flagging it for Staff assistance.

HTT

]]> timethief on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001447 Fri, 07 Sep 2012 17:12:50 +0000 timethief 1001447@http://en.forums.wordpress.com/ Hello again,
Please be patient while waiting for Staff support.

]]> hatteo on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001444 Fri, 07 Sep 2012 17:10:55 +0000 hatteo 1001444@http://en.forums.wordpress.com/ Dear timethief

Cheers for the reply, but that was how I ended up posting on this page. I wanted to contact support but had to answer the two questions which finally led me to the third one, hence I am here now.

Thanks for your help nevertheless!

HTT

]]> timethief on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001434 Fri, 07 Sep 2012 16:58:16 +0000 timethief 1001434@http://en.forums.wordpress.com/ You should be able to request a refund yourself directly from the Store -> My Upgrades section of your Dashboard. See here please > http://en.support.wordpress.com/upgrades/#refunds I'll flag this thread for Staff assistance.

]]> hatteo on ""Cancel" button on My Upgrades cannot be found." http://en.forums.wordpress.com/topic/cancel-button-on-my-upgrades-cannot-be-found#post-1001426 Fri, 07 Sep 2012 16:51:13 +0000 hatteo 1001426@http://en.forums.wordpress.com/ I just purchased the "Custom Design" upgrade. I realized that I have no experience/know-how whatsoever in this, and would like to have a refund, could someone please assist?

HTT
Blog url: http://kitchenpotshots.wordpress.com/

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