WordPress.com Forums » Topic: Custom Design not working with On Demand theme

macmanx on "Custom Design not working with On Demand theme"

macmanx — Mon, 24 Sep 2012 19:14:20 +0000

You canceled and refunded your Custom Design upgrade earlier today. If you'd like to repurchase it, I can take a look at the problem.

nickaforte on "Custom Design not working with On Demand theme"

nickaforte — Sun, 23 Sep 2012 18:13:30 +0000

Thanks so much! I do a lot of business through my site so any help is very appreciated!!

Best,

Nick

timethief on "Custom Design not working with On Demand theme"

timethief — Sun, 23 Sep 2012 18:03:39 +0000

Hi there,
I have flagged this thread for Staff assistance.

nickaforte on "Custom Design not working with On Demand theme"

nickaforte — Sun, 23 Sep 2012 17:57:53 +0000

I purchased On Demand and it's a very pretty theme. I then proceeded to buy the custom design upgrade, however it doesn't seem to be work

This is the first time I've used Custom Design - I'm assuming the only way to access it is Appearance > Custom Design...

HOWEVER instead of reading "Get Started Now" it still says "Preview for free and purchase" But I've already purchased the upgrade. It's like the system isn't recognizing my purchase?

Any and all help greatly appreciated!!!!!!