WordPress.com Forums » Topic: Dashboard Bug

macmanx on "Dashboard Bug"

macmanx — Mon, 05 Nov 2012 17:52:39 +0000

Ok, I'm going to pass this up the line and see if I can get more eyes on it.

Please hang in there!

auxclass on "Dashboard Bug"

auxclass — Mon, 05 Nov 2012 14:02:33 +0000

The double listing is back this morning - all I can remember doing is turning my PC off overnight and looking at the Comments I Made in the Dashboard - did not log out but did do a Restore Last Session in Firefox this morning -

Thanks & Good Luck

macmanx on "Dashboard Bug"

macmanx — Sun, 04 Nov 2012 18:29:42 +0000

Ok, perfect.

If you don't mind, I'd like to do this one more time, just to see if we can narrow it down any closer, and because I won't be able to get anyone to look at it until Monday anyway. :)

It's gone again, so if it comes back again, let me know what happened.

Thanks!

auxclass on "Dashboard Bug"

auxclass — Sun, 04 Nov 2012 06:13:54 +0000

Some progress maybe - I went to the Dashboard of Aux Pictures because I found that I had a bad Widget with an out of date link in it - went to the Widgets section and clicked around a bit to see that I had "show all" for the links Widget - changed it to just "Blogroll" - saved changes then went to Aux Pictures and found that the double entry returned - the Old JetPack Stats is also back in the Stats section - both in my Dashboard and the new WordPress.COM stats section

auxclass on "Dashboard Bug"

auxclass — Sun, 04 Nov 2012 05:30:22 +0000

thanks - I will try and check things before and after - and let you know if it reverts back to the double entry

macmanx on "Dashboard Bug"

macmanx — Sun, 04 Nov 2012 05:17:05 +0000

Thanks for checking!

Please let us know how things look in the morning when you check.

auxclass on "Dashboard Bug"

auxclass — Sun, 04 Nov 2012 05:14:18 +0000

I clicked around different Dashboards - tried the main WordPress stats page and several different blogs back and forth etc and things were fine - closed browser and restarted the browser and then restore previous session (Firefox) and things worked just fine

But - when I logged out and logged back in I got the double entry back- so it seems to be a log in thing -

But at some point I got logged out a second time and when I logged back in things seem to be clean again - so maybe the above observations were some sort of caching issues - I will try and remember to double check things in the morning - I normally do a restore previous session (keeps several tabs I use most of the time pulled up) - then I log out of WordPress.COM and back in so a session does not expire during the day

Hope this helps a bit

thanks

macmanx on "Dashboard Bug"

macmanx — Sun, 04 Nov 2012 04:49:46 +0000

Hm, maybe that last bit was it.

Try checking stats from http://wordpress.com/#!/my-stats/ and see if it magically comes back.

If it doesn't, try checking stats from within the blog's Dashboard and if it magically comes back then.

auxclass on "Dashboard Bug"

auxclass — Sun, 04 Nov 2012 04:31:37 +0000

Given my memory this could be tough :) - all I have done of recent is move around from one Dashboard to another to check on spam - did a new Post a few days ago on a secondary blog - I do look at different Stats from a single Stats page in my dashboard -

thanks for checking - love those sometimes bugs -

macmanx on "Dashboard Bug"

macmanx — Sun, 04 Nov 2012 04:23:16 +0000

Ok, it's gone again.

If it comes back, would you please let me know the last 3 (maybe 5 if you can) WordPress.com things that you did before you noticed it had returned?

auxclass on "Dashboard Bug"

auxclass — Sat, 03 Nov 2012 23:51:00 +0000

I only had the one web site - captnmike.com - with JetPack on it - I had some sort of subdomain I think for testing but it never had any stats of any sort on it -

macmanx on "Dashboard Bug"

macmanx — Sat, 03 Nov 2012 23:44:25 +0000

Ok, so there definitely were never any other Jetpack sites connected to your WordPress.com account?

auxclass on "Dashboard Bug"

auxclass — Sat, 03 Nov 2012 23:35:39 +0000

I had JetPack on captnmike.com when I was on a different host - when I moved the site here and mapped it here I just left it alone - I did see one page view some months after I moved the site onto WordPress.COM - the only maybe remnants of the old host and captnmike.com not on WordPress.COM is that I had a static IP address and I still have that address that I use for my captnmike email - I only had the one JetPack site and that was only hooked up for maybe 4 months - the stats for JetPack do seem to get added each month with zero page views -

macmanx on "Dashboard Bug"

macmanx — Sat, 03 Nov 2012 23:28:13 +0000

Yes, I see that it's back. Do you have any other Jetpack blogs connected to your account?

The only connected Jetpack blog that I see is captnmike.com, but maybe that's supposed to be something else.

auxclass on "Dashboard Bug"

auxclass — Sat, 03 Nov 2012 22:57:41 +0000

James - The same bug is back that caused me to create this - I did try clearing a bunch of stuff and went to my laptop - and finally went to a neighbor's computer and logged in and the old double entry was also back on a computer that had never been logged into my account.

So still a few bugs in the system -

thanx

macmanx on "Dashboard Bug"

macmanx — Fri, 02 Nov 2012 18:54:19 +0000

You're welcome!

auxclass on "Dashboard Bug"

auxclass — Fri, 02 Nov 2012 18:52:28 +0000

I just reloaded the page and the extra link went away and it looks like all the other entries are still there - the JetPack is also gone from the Stats section -

so everything looks good

thanks

macmanx on "Dashboard Bug"

macmanx — Fri, 02 Nov 2012 18:42:22 +0000

I have removed the Jetpack entry. Has that cleared it up for you?

You might need to empty your browser's cache or log out/in before you notice any difference.

auxclass on "Dashboard Bug"

auxclass — Fri, 02 Nov 2012 18:39:49 +0000

I think I see the problem

Fill in appropriate sounds and looks of concern on my part :)

Yes you can delete the JetPack entry - I just printed a copy of the stats for the few months of stats before I moved onto WordPress.COM

I found it odd - as I have had the JetPack entry since I moved and this double posting link has been a new "feature" - had always had the ability to see the old JetPack stats - this has been a change made a few weeks ago

Thanks for cleaning it up -

not a big thing but one of those small "I wonder what happened here" things

macmanx on "Dashboard Bug"

macmanx — Fri, 02 Nov 2012 18:11:57 +0000

Ok, I think I see the problem the problem here. You have 2 captnmike.com's.

One is the WordPress.com blog, the other is a Jetpack-powered WordPress.org.

If I delete the Jetpack entry, it won't affect the WordPress.com blog. Would you like me to do that now?

auxclass on "Dashboard Bug"

auxclass — Fri, 02 Nov 2012 07:05:43 +0000

When I mouse over my name on the right side of the top nav. bar my main blog name shows up twice in the drop down - listed twice but goes to the same blog - See the Dashboard screen shot in my media library - please don't delete the blog or mess things up - the double listing has been this way for a while - the order of the blogs have been strange also - changed without me doing anything - my support notes blog was moved down to the bottom - used to be the second entry down