WordPress.com Forums » Topic: design tools refusing to load http://en.forums.wordpress.com/topic/design-tools-refusing-to-load WordPress.com Forums » Topic: design tools refusing to load en Wed, 22 May 2013 12:36:29 +0000 http://bbpress.org/?v=1.1-alpha-2539 ashleypettit1 on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1150295 Mon, 11 Feb 2013 22:30:32 +0000 ashleypettit1 1150295@http://en.forums.wordpress.com/ This issue occurs when you have a static page set but you delete the static page. When you click customise it is trying to load a page that doesn't exist. Fix the problem by going into settings and turning off your static page.

]]> jackievitale on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1143329 Mon, 04 Feb 2013 17:03:32 +0000 jackievitale 1143329@http://en.forums.wordpress.com/ thank you so much! This is actually why I was trying to get the design tools page up in the first place. Problem solved!

]]> richardmtl on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1142896 Mon, 04 Feb 2013 03:36:20 +0000 richardmtl 1142896@http://en.forums.wordpress.com/ Hi jackie,

Is it http://sporkclub.wordpress.com/ that is giving you trouble? If so, you can solve the issue by either creating a post, or by setting a static page as your Front Page in Settings ->Reading from your dashboard. If it's one of your other sites that's causing you trouble, please let me know!

]]> jackievitale on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1141870 Sat, 02 Feb 2013 18:40:26 +0000 jackievitale 1141870@http://en.forums.wordpress.com/ still can't get it to work! I have slowish internet, but I'm not encountering any other problems accessing sites.

]]> richardmtl on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1141027 Fri, 01 Feb 2013 15:24:44 +0000 richardmtl 1141027@http://en.forums.wordpress.com/ Hi chopsticksorafork, Are you still having this issue right now? Our developers tell me that it should be fixed now. Could you try it again? If it still doesn't work, could you try clearing your cache and cookies and then try again?

Browser Issues

]]> chopsticksorafork on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1141001 Fri, 01 Feb 2013 15:08:35 +0000 chopsticksorafork 1141001@http://en.forums.wordpress.com/ I am experiencing the same problem!

]]> richardmtl on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1140974 Fri, 01 Feb 2013 14:49:58 +0000 richardmtl 1140974@http://en.forums.wordpress.com/ Hi jackievitale, could you try again and let me know if it works for you now?

]]> kardotim on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1140750 Fri, 01 Feb 2013 06:51:29 +0000 kardotim 1140750@http://en.forums.wordpress.com/ Our developers are still working on the issue. I'll keep you informed when it's resolved.

Thank you for your patience.

]]> jackievitale on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1138667 Wed, 30 Jan 2013 11:39:38 +0000 jackievitale 1138667@http://en.forums.wordpress.com/ unfortunately that didn't work.

]]> kardotim on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1138663 Wed, 30 Jan 2013 11:34:30 +0000 kardotim 1138663@http://en.forums.wordpress.com/ Thanks so much for the info! We are looking into this, having seen a few reports from some users.

In the meanwhile could you try the following?

1) Go to your Dashboard
2) In the Admin Bar at the top of your Dashboard, hover your mouse over your site name
3) In the dropdown that appears, there will be a "Customize" link; click that

Please let me know if this works or not. Thanks!

]]> jackievitale on "design tools refusing to load" http://en.forums.wordpress.com/topic/design-tools-refusing-to-load#post-1137803 Tue, 29 Jan 2013 18:22:26 +0000 jackievitale 1137803@http://en.forums.wordpress.com/ Hello,
I've been attempting to work on my blog for the last two days, but when I go to live preview for themes or customize for the theme I currently have, the design tools page will not load. I have reloaded the page a zillion times, and still no luck. I'm wondering if this problem is on my end or wordpress.com.

thank you!

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