WordPress.com Forums » Topic: Error: my domain cannot be found http://en.forums.wordpress.com/topic/error-my-domain-cannot-be-found WordPress.com Forums » Topic: Error: my domain cannot be found en Mon, 20 May 2013 14:32:32 +0000 http://bbpress.org/?v=1.1-alpha-2539 jenia on "Error: my domain cannot be found" http://en.forums.wordpress.com/topic/error-my-domain-cannot-be-found#post-1074795 Thu, 22 Nov 2012 15:20:19 +0000 jenia 1074795@http://en.forums.wordpress.com/ Hi there, I am sorry about this inconvenience.

Your domain mapping seems to be working just fine at the moment, and I am not able to reproduce the issue that you had. I am sorry resetting the primary domain was not helpful.

Did you update the CNAME record after reporting this issue, by any chance?

Once a CNAME record is set correctly and domain mapping active, it works fine. If you cancel and refund the domain mapping upgrade (you can do it under Store > My Upgrades within 30 days of purchase, if you wish), your subdomain will no longer be mapped to your WordPress.com blog.

Please let me know if you run into this issue again and I'll be happy to do a further investigation.

]]> napbaby on "Error: my domain cannot be found" http://en.forums.wordpress.com/topic/error-my-domain-cannot-be-found#post-1073033 Tue, 20 Nov 2012 16:15:30 +0000 napbaby 1073033@http://en.forums.wordpress.com/ Hi Jenia, yesterday the site came back up and was working fine until you reset it. We had the CNAME added and in place.

I already did the mapping again. My question is: how come it worked from wednesday until saturday, went down on sunday, and came back up on Monday? Will this be happening always?

I imagine is going to take some time to get back up but I don't want this to be a constant problem. Do you have a solution for this or should I stop using the mapping and ask for a refund for the domain mapping?

thank you

]]> jenia on "Error: my domain cannot be found" http://en.forums.wordpress.com/topic/error-my-domain-cannot-be-found#post-1072869 Tue, 20 Nov 2012 10:45:04 +0000 jenia 1072869@http://en.forums.wordpress.com/ Hi @napbaby, I temporarily reset your primary domain name back to napbaby.wordpress.com so that your site is up. For a subdomain mapping to work, you need to add a CNAME record through the registrar where you purchased your domain or through your DNS provider. Please see here for more information: http://en.support.wordpress.com/domains/map-subdomain/#instructions-for-mapping-subdomains

Could you please make sure you have a CNAME record in place, then update the primary domain to blog.nap-baby.com again and let me know if it works?

]]> napbaby on "Error: my domain cannot be found" http://en.forums.wordpress.com/topic/error-my-domain-cannot-be-found#post-1071465 Sun, 18 Nov 2012 20:13:54 +0000 napbaby 1071465@http://en.forums.wordpress.com/ thank you

]]> timethief on "Error: my domain cannot be found" http://en.forums.wordpress.com/topic/error-my-domain-cannot-be-found#post-1071456 Sun, 18 Nov 2012 19:58:31 +0000 timethief 1071456@http://en.forums.wordpress.com/ I flagged this thread for Staff assistance.

]]> napbaby on "Error: my domain cannot be found" http://en.forums.wordpress.com/topic/error-my-domain-cannot-be-found#post-1071453 Sun, 18 Nov 2012 19:57:15 +0000 napbaby 1071453@http://en.forums.wordpress.com/ Thank you for your prompt response timethief. The thing is I mapped it around wednesday and it was working fine until today. Do you think this is also normal?

]]> timethief on "Error: my domain cannot be found" http://en.forums.wordpress.com/topic/error-my-domain-cannot-be-found#post-1071443 Sun, 18 Nov 2012 19:42:37 +0000 timethief 1071443@http://en.forums.wordpress.com/ The domain mapping is in place and already redirecting properly for me in Canada. It can take from 24 - 72 hours for the domain name propagation to take complete throughout the internet. Everything is as it should be so all you need is patience.

]]> napbaby on "Error: my domain cannot be found" http://en.forums.wordpress.com/topic/error-my-domain-cannot-be-found#post-1071437 Sun, 18 Nov 2012 19:36:06 +0000 napbaby 1071437@http://en.forums.wordpress.com/ Hello, i mapped my blog to my domain. Before it was napbaby.wordpress.com and I mapped it to blog.nap-baby.com but when I search in google for either I cannot find them. Even if I go directly to both addresses, it gives me error. It seems that they don't exist. What is happening? Thanks!

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