WordPress.com Forums » Topic: Having trouble linking Facebook account http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account WordPress.com Forums » Topic: Having trouble linking Facebook account en Tue, 21 May 2013 06:03:46 +0000 http://bbpress.org/?v=1.1-alpha-2539 bryanvillarin on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-998134 Tue, 04 Sep 2012 17:20:57 +0000 bryanvillarin 998134@http://en.forums.wordpress.com/ @relisaz10 — Fantastic, I'm glad to hear that Justin was able to help with Publicize and Facebook. Thanks for following up! :-)

]]> relisaz10 on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-998069 Tue, 04 Sep 2012 16:04:14 +0000 relisaz10 998069@http://en.forums.wordpress.com/ Ok it looks like it has started working. I didn't change any settings and had actually given up on trying to fix it, then posted one more time and it showed up. Maybe you guys did something from your side or maybe it was a fb problem. But I just posted again and it worked a second time so all seems to be well. Thank you for the assistance!

]]> justin on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-997948 Tue, 04 Sep 2012 14:02:42 +0000 justin 997948@http://en.forums.wordpress.com/ @relisaz10:

Thanks for the patience. I'm looking into the issue for you.

Can you look under http://www.facebook.com/settings?tab=applications and see if "WordPress.com" still shows up now that you have reconnected?

If so, can you post another test post or two? You should be able to delete them right after. I would like to collect some additional debugging information and see what error we are getting when contacting Facebook.

Thanks again,
Justin

]]> bryanvillarin on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-994489 Fri, 31 Aug 2012 23:00:07 +0000 bryanvillarin 994489@http://en.forums.wordpress.com/ @relisaz10: Okay, thanks for confirming, and I'm sorry for the hassle.

I've reported this to our developers to take a closer look. While I can't give a time frame, I'll be sure to keep you posted with updates as I hear back from them.

Thanks for your patience!

]]> relisaz10 on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-993935 Fri, 31 Aug 2012 19:04:15 +0000 relisaz10 993935@http://en.forums.wordpress.com/ Nope it didn't. It says it is posting, everything looks like it should and twitter is working fine, but no fb.

]]> bryanvillarin on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-993932 Fri, 31 Aug 2012 19:02:24 +0000 bryanvillarin 993932@http://en.forums.wordpress.com/ @relisaz10: Thanks. I saw that you just published a test post a few minutes ago. Did it get Publicized to your Facebook wall?

(For posterity, you can see which one it's linked to by going to Settings -> Sharing, then click the Set Options link under Facebook when Publicize is connected.)

]]> relisaz10 on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-993928 Fri, 31 Aug 2012 18:59:03 +0000 relisaz10 993928@http://en.forums.wordpress.com/ relisaz10.wordpress.com

]]> bryanvillarin on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-993925 Fri, 31 Aug 2012 18:57:53 +0000 bryanvillarin 993925@http://en.forums.wordpress.com/

I know you aren't replying to me, but to answer your questions, yes to the first, says it is connected. And no, I'm talking about publishing a new blog after doing all of this, not old ones.

@relisaz10: Which WordPress.com blog URL are you referring to?

]]> relisaz10 on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-993924 Fri, 31 Aug 2012 18:57:45 +0000 relisaz10 993924@http://en.forums.wordpress.com/ Yes, I have done the 5 steps twice, including deleting the app, logging out of fb, then reconnecting.

]]> bryanvillarin on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-993921 Fri, 31 Aug 2012 18:56:33 +0000 bryanvillarin 993921@http://en.forums.wordpress.com/

I am having the same problem. Have deleted the app, reactivated, and still nothing.

Hi relisaz10,

To clarify, did you mean the same problem being that you try to connect Publicize to Facebook with these steps in Settings -> Sharing?

Also, can you confirm trying these five steps to troubleshoot Reconnecting Facebook to Publicize?

]]> relisaz10 on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-993918 Fri, 31 Aug 2012 18:55:27 +0000 relisaz10 993918@http://en.forums.wordpress.com/ I know you aren't replying to me, but to answer your questions, yes to the first, says it is connected. And no, I'm talking about publishing a new blog after doing all of this, not old ones.

]]> bryanvillarin on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-993914 Fri, 31 Aug 2012 18:53:33 +0000 bryanvillarin 993914@http://en.forums.wordpress.com/

Ok, we went in to FB, deleted the app, then added it back again through WordPress.

To confirm, once you deleted the WordPress app from Facebook, did you go to Settings -> Sharing in your WordPress.com blog dashboard, and click "Connect to Facebook"?

However, the blogs are still not appearing

Are you referring to published blog posts being Publicized to your Facebook account?

]]> relisaz10 on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-993903 Fri, 31 Aug 2012 18:47:30 +0000 relisaz10 993903@http://en.forums.wordpress.com/ I am having the same problem. Have deleted the app, reactivated, and still nothing.

]]> holyspiritcc on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-991612 Wed, 29 Aug 2012 18:58:31 +0000 holyspiritcc 991612@http://en.forums.wordpress.com/ Ok, we went in to FB, deleted the app, then added it back again through WordPress. However, the blogs are still not appearing

]]> macmanx on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-984800 Wed, 22 Aug 2012 18:18:31 +0000 macmanx 984800@http://en.forums.wordpress.com/ Would you please check your installed apps on Facebook just to be sure?

]]> holyspiritcc on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-984745 Wed, 22 Aug 2012 17:52:15 +0000 holyspiritcc 984745@http://en.forums.wordpress.com/ It was never installed to begin with, and following those steps just repeats what I already mentioned above.

]]> macmanx on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-984740 Wed, 22 Aug 2012 17:48:35 +0000 macmanx 984740@http://en.forums.wordpress.com/ That's because the app is still installed at Facebook.

You need to delete it as part of http://en.support.wordpress.com/publicize/#reconnecting-facebook

]]> holyspiritcc on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-984472 Wed, 22 Aug 2012 14:25:43 +0000 holyspiritcc 984472@http://en.forums.wordpress.com/ Actually, whenever we attempt to "connect" it to FB, it asks us to log in to FB (which we do), but then it comes right back to the settings page and says "You have successfully connected your WordPress.com blog with your Facebook account." It never gives us the option to configure the FB app.

]]> macmanx on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-983912 Tue, 21 Aug 2012 21:45:28 +0000 macmanx 983912@http://en.forums.wordpress.com/ Just to be sure, did you follow the crucial app-deleting step in http://en.support.wordpress.com/publicize/#reconnecting-facebook ?

]]> holyspiritcc on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-983735 Tue, 21 Aug 2012 20:00:25 +0000 holyspiritcc 983735@http://en.forums.wordpress.com/ When we disconnect, then re-connect to FB, we get this message "You have successfully connected your WordPress.com blog with your Facebook account." However, the publicize tab never appears in the blog settings.

]]> timethief on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-983638 Tue, 21 Aug 2012 19:10:03 +0000 timethief 983638@http://en.forums.wordpress.com/ 1. Please try the full reconnect procedure again detailed at http://en.support.wordpress.com/publicize/#reconnecting-facebook including step 3 (removing the FB app), which is probably the most important step.

2. See also publicize troubleshooting http://en.support.wordpress.com/publicize/#troubleshooting

]]> holyspiritcc on "Having trouble linking Facebook account" http://en.forums.wordpress.com/topic/having-trouble-linking-facebook-account#post-983623 Tue, 21 Aug 2012 19:05:25 +0000 holyspiritcc 983623@http://en.forums.wordpress.com/ Hello, we have followed the steps to link our Facebook account so that we can link our blog posts. However, the "publish to Facebook" button doesn't appear in the "publish" menu. Could you help us? Thanks
Blog url: http://holyspiritcatholicchurch.wordpress.com/

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