WordPress.com Forums » Topic: help http://en.forums.wordpress.com/topic/help-123 WordPress.com Forums » Topic: help en Tue, 21 May 2013 19:44:17 +0000 http://bbpress.org/?v=1.1-alpha-2539 jackiedana on "help" http://en.forums.wordpress.com/topic/help-123/page/2#post-870883 Mon, 23 Apr 2012 21:15:17 +0000 jackiedana 870883@http://en.forums.wordpress.com/ @coffeedad, the system actually works pretty well. Nearly every question in this forum gets answered within a few hours either by a volunteer or a staff member, sometimes both. And there are some very knowledgeable volunteers here, so it's not like you're getting second-class treatment! :)

Why don't you see if you can log into your site with the information you've received, and play around with it for a bit. I've found WordPress to be very intuitive, so you might be able to figure a lot out on your own. Like I said before, when you do get stuck, feel free to post a new thread with your question/issue and someone should be able to tackle it pretty quickly.

]]> bmssanitation on "help" http://en.forums.wordpress.com/topic/help-123/page/2#post-870881 Mon, 23 Apr 2012 21:10:14 +0000 bmssanitation 870881@http://en.forums.wordpress.com/ Re: domain mapping for BMSSANITATION.ca

Ok Never mind
looks like it's working

thanks

]]> bmssanitation on "help" http://en.forums.wordpress.com/topic/help-123/page/2#post-870880 Mon, 23 Apr 2012 21:09:11 +0000 bmssanitation 870880@http://en.forums.wordpress.com/ Re: domain mapping for BMSSANITATION.ca

Hi Macmanx,

I've changed the dns records, but I still can't seem to map this domain
any suggestions?
I;ve spoken with my registrar and the dsn are set to wordpress.

any suggestions?
thanks

]]> timethief on "help" http://en.forums.wordpress.com/topic/help-123/page/2#post-870878 Mon, 23 Apr 2012 21:07:33 +0000 timethief 870878@http://en.forums.wordpress.com/ I'll flag this for Staff attention and then you can explain to them that what you need is leassons in how to use your email program and your computer.

]]> jackiedana on "help" http://en.forums.wordpress.com/topic/help-123/page/2#post-870876 Mon, 23 Apr 2012 21:07:27 +0000 jackiedana 870876@http://en.forums.wordpress.com/ @coffeedad, your mail client is the email program you use. Outlook, for example, is a mail client. What you're being recommended to do is make sure wordpress.com emails are not being sent directly to your spam filter. Some mail clients allow you to "whitelist" (think in terms of a white hat signifying a good guy) certain domains like wordpress.com so email from anything @wordpress.com will be considered safe and not sent to spam.

Have you gone to http://andacupofcoffee.wordpress.com/wp-admin/ and tried to log in?

"Theme Wu Wei with 6 Widgets" means you are currently running the Wu Wei theme (which you should have chosen, as it is not the default theme) and you have six widgets in your widgeted area.

This page (and the links within it) may help you out.
http://en.support.wordpress.com/getting-started/

And when you get stuck, don't be afraid to post your own thread here. We'll help you as much as we can!

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123/page/2#post-870864 Mon, 23 Apr 2012 20:56:05 +0000 coffeedad 870864@http://en.forums.wordpress.com/ Well, this is where the system all falls apart, I guess. If the volunteers know when to contact staff, and when those volunteers have stopped answering my questions, do I get to know when the "staff" is going to become involved?

]]> timethief on "help" http://en.forums.wordpress.com/topic/help-123#post-870856 Mon, 23 Apr 2012 20:50:19 +0000 timethief 870856@http://en.forums.wordpress.com/ I'm sorry but I don't have time to assist you to learn how to use your email client ie, email program or your computer as I'm multi-tasking from work.

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123#post-870845 Mon, 23 Apr 2012 20:37:26 +0000 coffeedad 870845@http://en.forums.wordpress.com/ Okay . . . . . "mail client" . . . . . ?

]]> timethief on "help" http://en.forums.wordpress.com/topic/help-123#post-870784 Mon, 23 Apr 2012 19:09:11 +0000 timethief 870784@http://en.forums.wordpress.com/ Google is your friend > type
how do I whitelist an email address in my email [inset the name of the mail client you use]"
click "search"
follow the instructions provided in search results to whitelist email from .wordpress.com

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123#post-870760 Mon, 23 Apr 2012 18:52:46 +0000 coffeedad 870760@http://en.forums.wordpress.com/ timethief,

Yes, I did check my email spam filter.

I don't even know what "whitelist email from .wordpress.com in your email client."
means.

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123#post-870755 Mon, 23 Apr 2012 18:50:07 +0000 coffeedad 870755@http://en.forums.wordpress.com/ auxclass,
sorry I didn't notice your comment was still directed above

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123#post-870698 Mon, 23 Apr 2012 17:58:06 +0000 coffeedad 870698@http://en.forums.wordpress.com/ What does "Theme Wu Wei with 6 Widgets" mean?

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123#post-870695 Mon, 23 Apr 2012 17:55:31 +0000 coffeedad 870695@http://en.forums.wordpress.com/ auxclass,

That's Greek to me.

Sorry folks, I'm a "writer" and NOT a computer geek. I don't know even a fraction of what most of you have forgotten years ago, and I really don't want to know a lot of that "stuff".

I want a free and S I M P L E forum for sharing ideas.

I don't want to take a course, learn an entirely new career or lifestyle, I just want a place to open, write, share and close a blog - because that's what nearly a hundred people have encouraged me to do over the past 4 or 5 years.

What's more, they have ALL told how it's something so simple that a blind dog could do it, which of course is a load of crap. It's only that simple for someone who lives inside their little computer world for everything they do. (which will be the next blog topic if I ever get this thing off the ground)

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123#post-870689 Mon, 23 Apr 2012 17:46:30 +0000 coffeedad 870689@http://en.forums.wordpress.com/ Mine is still the free hosted blog, as far as I know, because that's the instructions I followed.

"What is the URL starting with http:// of the blog you are referring to"
andacupofcoffee is all I know

"Did you check your email spam filter?"
yes

"Did you whitelist email from .wordpress.com in your email client."
I have NO idea what ANY of that means

]]> timethief on "help" http://en.forums.wordpress.com/topic/help-123#post-870688 Mon, 23 Apr 2012 17:44:12 +0000 timethief 870688@http://en.forums.wordpress.com/ Please slo answer my questions:
Did you check your email spam filter?
Did you whitelist email from .wordpress.com in your email client.

]]> timethief on "help" http://en.forums.wordpress.com/topic/help-123#post-870687 Mon, 23 Apr 2012 17:42:57 +0000 timethief 870687@http://en.forums.wordpress.com/ This is an active link > http://andacupofcoffee.wordpress.com/ to that same blog linked to your username. Please try clearing your browser cache and cookies http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050 and then logging in by using this link http://andacupofcoffee.wordpress.com/wp-admin/

]]> auxclass on "help" http://en.forums.wordpress.com/topic/help-123#post-870686 Mon, 23 Apr 2012 17:40:53 +0000 auxclass 870686@http://en.forums.wordpress.com/ @bmssanitation - it looks like your name servers are not pointing to WordPress.COM but are set to webnames.ca.

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123#post-870684 Mon, 23 Apr 2012 17:39:33 +0000 coffeedad 870684@http://en.forums.wordpress.com/ b.t.w., the blog title is And A Cup Of Coffee, which still opens at the same point as I left it with my opening comments.

]]> timethief on "help" http://en.forums.wordpress.com/topic/help-123#post-870682 Mon, 23 Apr 2012 17:35:05 +0000 timethief 870682@http://en.forums.wordpress.com/ There are two different flavors of "WordPress" and you can read about them and the differences between them here > WordPress.com vs WordPress.org

On this supporr forum we deal only with those who have free hosted WordPress.com blogs. Those who have WordPress.org installs must post to http://wordpress.org/support/ for assistance.

What is the URL starting with http:// of the blog you are referring to
Did you check your email spam filter?
Did you whitelist email from .wordpress.com in your email client.

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123#post-870676 Mon, 23 Apr 2012 17:24:09 +0000 coffeedad 870676@http://en.forums.wordpress.com/ Through constant suggestions from others over the past few years, I decided to start a WordPress blog. Went to the site, followed the instructions, never got any confirmation and when I try to re-enter my email address associated with the blog that I tried to start, it says that I'm not recognized. Where that heck did all of my information go?

]]> timethief on "help" http://en.forums.wordpress.com/topic/help-123#post-870674 Mon, 23 Apr 2012 17:23:13 +0000 timethief 870674@http://en.forums.wordpress.com/ @coffeedad
We Volunteers know when to contact Staff. Please just state exactly what you need help with.

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123#post-870671 Mon, 23 Apr 2012 17:21:03 +0000 coffeedad 870671@http://en.forums.wordpress.com/ But when, where and how does someone contact "staff"?

]]> timethief on "help" http://en.forums.wordpress.com/topic/help-123#post-870670 Mon, 23 Apr 2012 17:17:48 +0000 timethief 870670@http://en.forums.wordpress.com/ @coffeedad
Please simply and clearly state exactly what you need help with. We Volunteers are able to provide support in most cases and when we can't Staff will assist.

]]> coffeedad on "help" http://en.forums.wordpress.com/topic/help-123#post-870669 Mon, 23 Apr 2012 17:15:41 +0000 coffeedad 870669@http://en.forums.wordpress.com/ Is there no such creature as "personal" or "on line" support here at WordPress?

]]> bmssanitation on "help" http://en.forums.wordpress.com/topic/help-123#post-870552 Mon, 23 Apr 2012 13:45:02 +0000 bmssanitation 870552@http://en.forums.wordpress.com/ dot ca still not working.
trying to map bmssanitation.ca to bmssanitation.wordpress.com

yes I took out the A record, set the names servers to wordpress, but still couldn't map the domain name.
not sure what to do at this point.
does this sound like its a problem with the registrar or with the zone record?

i tried it with the .com and it worked fine, but would prefer the .ca
any suggestions or advice?

thanks

]]> auxclass on "help" http://en.forums.wordpress.com/topic/help-123#post-869624 Sun, 22 Apr 2012 00:37:43 +0000 auxclass 869624@http://en.forums.wordpress.com/ Try taking the IP address out of the A Record - you should just point the name servers to WordPress.COM at your registrar - nothing else - no extra changes -

if you are need to have email work with your domain name you will need to use Google Aps or change some MX records at WordPress.COM - the MX record info would come from your email host.

]]> bmssanitation on "help" http://en.forums.wordpress.com/topic/help-123#post-869621 Sun, 22 Apr 2012 00:29:09 +0000 bmssanitation 869621@http://en.forums.wordpress.com/ thanks macmanx,

i'm trying to map it but wordpress keeps telling me the domain is not pointing to wordpress.
i've changed the name servers to ns1, ns2, ns3.worpress.com
i've added the IP address to the A record,
but I still can't map.
am i doing something wrong, or is it something with my registrar?

really appreciate your help
thanks

]]> macmanx on "help" http://en.forums.wordpress.com/topic/help-123#post-869473 Sat, 21 Apr 2012 18:34:41 +0000 macmanx 869473@http://en.forums.wordpress.com/ I have manually added a zone record for your domain.

You should now be able to map it here following this guide: http://en.support.wordpress.com/domain-mapping/map-existing-domain/

]]> bmssanitation on "help" http://en.forums.wordpress.com/topic/help-123#post-869281 Sat, 21 Apr 2012 12:27:50 +0000 bmssanitation 869281@http://en.forums.wordpress.com/ oh okay
its bmssanitation.ca

thanks

]]> macmanx on "help" http://en.forums.wordpress.com/topic/help-123#post-869204 Sat, 21 Apr 2012 06:31:09 +0000 macmanx 869204@http://en.forums.wordpress.com/ bmssanitation, what is the exact domain name that you're trying to map?

]]>