WordPress.com Forums » Topic: How do I reach customer service? http://en.forums.wordpress.com/topic/how-do-i-reach-customer-service WordPress.com Forums » Topic: How do I reach customer service? en Tue, 21 May 2013 17:52:58 +0000 http://bbpress.org/?v=1.1-alpha-2539 kardotim on "How do I reach customer service?" http://en.forums.wordpress.com/topic/how-do-i-reach-customer-service#post-1066846 Mon, 12 Nov 2012 09:21:28 +0000 kardotim 1066846@http://en.forums.wordpress.com/ You purchased the bundle upgrade and it's active on your blog now. You can read more about Bundles at http://en.support.wordpress.com/bundles

]]> rclarkmcdaniel on "How do I reach customer service?" http://en.forums.wordpress.com/topic/how-do-i-reach-customer-service#post-1066044 Sat, 10 Nov 2012 20:13:24 +0000 rclarkmcdaniel 1066044@http://en.forums.wordpress.com/ Ah! Good to know. Thanks for the response!

]]> auxclass on "How do I reach customer service?" http://en.forums.wordpress.com/topic/how-do-i-reach-customer-service#post-1066039 Sat, 10 Nov 2012 20:08:23 +0000 auxclass 1066039@http://en.forums.wordpress.com/ The staff needs to look at your account billing info - I have flagged this for their attention - what will happen is that any charges that were paid for will be refunded and you can then purchase the upgrade again - sometimes the refund is a credit thing of some sort

The staff have a real good record of fixing these things

]]> rclarkmcdaniel on "How do I reach customer service?" http://en.forums.wordpress.com/topic/how-do-i-reach-customer-service#post-1066024 Sat, 10 Nov 2012 19:44:02 +0000 rclarkmcdaniel 1066024@http://en.forums.wordpress.com/ I attempted to purchase an upgrade; my bank verified the purchse, but I never received confirmation from WordPress.com and of course the upgrade isn't applied. Not sure where to go from here, obviously.

Many thanks!

]]> kathrynwp on "How do I reach customer service?" http://en.forums.wordpress.com/topic/how-do-i-reach-customer-service#post-1062714 Tue, 06 Nov 2012 23:18:16 +0000 kathrynwp 1062714@http://en.forums.wordpress.com/ flintshoop - please start a new thread for your issue so folks can better assist you. Thanks!

]]> flintshoop on "How do I reach customer service?" http://en.forums.wordpress.com/topic/how-do-i-reach-customer-service#post-1062339 Tue, 06 Nov 2012 17:13:48 +0000 flintshoop 1062339@http://en.forums.wordpress.com/ I am the administrator for my blog. I am using IE 8. When I try to publish a post, the publishing progress wheel just spins.

]]> kardotim on "How do I reach customer service?" http://en.forums.wordpress.com/topic/how-do-i-reach-customer-service#post-1061940 Tue, 06 Nov 2012 06:14:59 +0000 kardotim 1061940@http://en.forums.wordpress.com/ Feel free to ask your question here. We're more than happy to help you out with any issues.

]]> timethief on "How do I reach customer service?" http://en.forums.wordpress.com/topic/how-do-i-reach-customer-service#post-1061354 Mon, 05 Nov 2012 20:11:39 +0000 timethief 1061354@http://en.forums.wordpress.com/ Hello there,
This is a peer support forum where Volunteers and Staff work cooperatively to deliver WordPress.com support. Volunteers answer most questions and Staff monitor. When Volunteers cannot provide the required support we flag threads for Staff attention.

There is no phone support here. If you have purchased an upgrade then you can contact Staff directly using this link http://en.support.wordpress.com/contact/ If you have not purchased an upgrade then simply post what you need help with into this thread.

]]> rclarkmcdaniel on "How do I reach customer service?" http://en.forums.wordpress.com/topic/how-do-i-reach-customer-service#post-1061347 Mon, 05 Nov 2012 20:08:50 +0000 rclarkmcdaniel 1061347@http://en.forums.wordpress.com/ I am having some account difficulties re. upgrades. Email for support?
Blog url: http://monitorduty.wordpress.com/

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