WordPress.com Forums » Topic: How long until I see the available upgrades? http://en.forums.wordpress.com/topic/how-long-until-i-see-the-available-upgrades WordPress.com Forums » Topic: How long until I see the available upgrades? en Thu, 20 Jun 2013 06:43:08 +0000 http://bbpress.org/?v=1.1-alpha-2539 zandyring on "How long until I see the available upgrades?" http://en.forums.wordpress.com/topic/how-long-until-i-see-the-available-upgrades#post-1087182 Wed, 05 Dec 2012 16:55:31 +0000 zandyring 1087182@http://en.forums.wordpress.com/ Hi there,

I see that the Value Bundle is attributed to the correct blog now (twotreasures.wordpress.com). Were you able to get into the blog to make that change?

Since it sounds like you already bought the domain, here's what you need to do to map to your existing blog:
http://en.support.wordpress.com/domains/map-existing-domain/

Are you still unable to see your Newdash (the screen that shows tabs across saying "New Post, Reader, Notifications, Stats, Freshly Pressed"?

Cheers!

]]> jrkoriath on "How long until I see the available upgrades?" http://en.forums.wordpress.com/topic/how-long-until-i-see-the-available-upgrades#post-1085419 Tue, 04 Dec 2012 03:20:45 +0000 jrkoriath 1085419@http://en.forums.wordpress.com/ Hi! Thanks for answering and for the info. Bryan was helpful but I couldn't even get to the blogs to do anything.

1. I am going to wordpress.com, logging in.....my user name appears in the upper right hand corner. When I go there and click on "manage my blogs" nothing happens. I even tried the left side..."my blogs" and nothing. No dashboard or page change. What am I doing wrong?

2. I thought I deleted the incorrectly spelled blog. I purchased the $99 upgrade. I didn't even see it was the wrong blog. Maybe I'm using the wrong terms...I bought my domain at Go Daddy. I was thought I bought the upgrade to be able to be able to drop the .wordpress segment and customize blog.

I really appreciate your help!

]]> stephdau on "How long until I see the available upgrades?" http://en.forums.wordpress.com/topic/how-long-until-i-see-the-available-upgrades#post-1084810 Mon, 03 Dec 2012 19:00:50 +0000 stephdau 1084810@http://en.forums.wordpress.com/ Hi there,

No worries, we'll sort it all out.

So first: is http://wordpress.com/#!/my-blogs/ the page you are having issues with? An alternative view is https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs

What Bryan meant is that you happen to have two sites with us, with slightly different names/addresses:
* your main one: http://twotreasures.wordpress.com/wp-admin/
* the 2nd one: http://twotreasurers.wordpress.com/wp-admin/

What happened is that you seem to have purchased the custom design upgrade for the 2nd blog: https://twotreasurers.wordpress.com/wp-admin/paid-upgrades.php

While in fact you probably wanted to buy it for http://twotreasures.wordpress.com, since that's where you have your content.

So what you can do is go to https://twotreasurers.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades and move the custom design upgrade to the other site (as Bryan suggested).

As far as the domain mapping you mention, I do not see you as having purchased that upgrade on either sites.

]]> jrkoriath on "How long until I see the available upgrades?" http://en.forums.wordpress.com/topic/how-long-until-i-see-the-available-upgrades#post-1083412 Sat, 01 Dec 2012 18:15:43 +0000 jrkoriath 1083412@http://en.forums.wordpress.com/ Hi! I am still having serious problems. I log in and see I'm logged in. If I click on " manage my blogs" nothing happens. If I click on my blogs nothing comes up. I know this shouldn't be this difficult but I have spent two days working on this. I read support docs etc... You mentioned two blogs, no idea on that and where the upgrade is hiding? I don't know what else to do....

]]> bryanvillarin on "How long until I see the available upgrades?" http://en.forums.wordpress.com/topic/how-long-until-i-see-the-available-upgrades#post-1083007 Sat, 01 Dec 2012 01:22:45 +0000 bryanvillarin 1083007@http://en.forums.wordpress.com/ Ah, my mistake. I see that it was purchased on your other blog. If you go to Store -> My Upgrades, you can click "Transfer to another site" if you need to move it.

I hope this helps!

]]> bryanvillarin on "How long until I see the available upgrades?" http://en.forums.wordpress.com/topic/how-long-until-i-see-the-available-upgrades#post-1082980 Sat, 01 Dec 2012 01:03:25 +0000 bryanvillarin 1082980@http://en.forums.wordpress.com/ Hi, I'm sorry for the hassle. I see the upgrade in your account, but it isn't appearing in Store -> My Upgrades (as you've reported).

I'll ping our store team to take a closer look, and I'll reply back as soon as we have an update.

Thanks for your patience.

]]> jrkoriath on "How long until I see the available upgrades?" http://en.forums.wordpress.com/topic/how-long-until-i-see-the-available-upgrades#post-1082414 Fri, 30 Nov 2012 17:08:52 +0000 jrkoriath 1082414@http://en.forums.wordpress.com/ I purchased the upgrade on the 29th. I went to my dashboard/store but didn't see it so I can start customizing? I just mapped my domain server change to WordPress this morning. Does this server name change have to be active to customize? Thanks!

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