WordPress.com Forums » Topic: I just paid for a guided transfer and I'm not getting any feedback from anyone. http://en.forums.wordpress.com/topic/i-just-paid-for-a-guided-transfer-and-im-not-getting-any-feedback-from-anyone WordPress.com Forums » Topic: I just paid for a guided transfer and I'm not getting any feedback from anyone. en Thu, 23 May 2013 15:45:22 +0000 http://bbpress.org/?v=1.1-alpha-2539 jenia on "I just paid for a guided transfer and I'm not getting any feedback from anyone." http://en.forums.wordpress.com/topic/i-just-paid-for-a-guided-transfer-and-im-not-getting-any-feedback-from-anyone#post-1082140 Fri, 30 Nov 2012 08:24:41 +0000 jenia 1082140@http://en.forums.wordpress.com/ Hi, Michael replied to your message on November 29th, perhaps you missed his email?

Here is a copy of this message, just for reference:

I'm sorry, our Guided Transfer is only available for HostGator, Bluehost, GoDaddy, and DreamHost. We unfortunately do not offer the transfer to other hosts.

I can cancel your transfer and refund your account - please let me know.

We do offer a guide in our support documentation to walk you through moving your site to a self-hosted installation of WordPress. Please see http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org for more information.

If you would like to proceed with your transfer, please purchase web hosting at one of our recommended hosts at http://get.wp.com/gt-hosting/ and send us your login credentials.

]]> stanandtheresa on "I just paid for a guided transfer and I'm not getting any feedback from anyone." http://en.forums.wordpress.com/topic/i-just-paid-for-a-guided-transfer-and-im-not-getting-any-feedback-from-anyone#post-1081866 Thu, 29 Nov 2012 23:54:44 +0000 stanandtheresa 1081866@http://en.forums.wordpress.com/ I paid for a guided transfer and received this message in my in box:

> To: [email redacted]
> Subject: [#1391478]: [stanandtheresa.wordpress.com] Guided Transfer Purchased.
> Date: Thu, 29 Nov 2012 16:42:21 -0600
> CC:
> From: [email redacted]
>
> Hi there!
>
> We're very excited to assist you with your big move! To get things started, we need the following from you:
>
> 1) Please purchase web hosting at one of our recommended hosts:
> http://get.wp.com/gt-hosting/
>
> 2) Please email your web hosting login and password to us in your reply.
>
> 3) We've scheduled your transfer into our next available slot--the 24 hour period starting at 5:00 AM UTC on:
>
> Tuesday, November 4th, 2012

Tuesday, November 4th, 2012??? TODAY IS NOV. 29TH 2012!
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I replied with an email that my web host is webhostinghub.com and I want to know if you can still help me. I have not received a reply yet. If this was just an automated response, I need to know weather or not you can help me, if not, how will I be refunded?

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