WordPress.com Forums » Topic: "Insert Media" button not working since december update / company proxy issue http://en.forums.wordpress.com/topic/insert-media-button-not-working-since-december-update-company-proxy-issue WordPress.com Forums » Topic: "Insert Media" button not working since december update / company proxy issue en Mon, 20 May 2013 13:26:34 +0000 http://bbpress.org/?v=1.1-alpha-2539 stefanledu on ""Insert Media" button not working since december update / company proxy issue" http://en.forums.wordpress.com/topic/insert-media-button-not-working-since-december-update-company-proxy-issue#post-1137514 Tue, 29 Jan 2013 13:23:37 +0000 stefanledu 1137514@http://en.forums.wordpress.com/ Does anyone have a clue about this ?

What I'm looking for is a hint about what I should ask my network admin to change in our internet access settings to unlock the media button.

]]> stefanledu on ""Insert Media" button not working since december update / company proxy issue" http://en.forums.wordpress.com/topic/insert-media-button-not-working-since-december-update-company-proxy-issue#post-1127671 Fri, 18 Jan 2013 16:08:06 +0000 stefanledu 1127671@http://en.forums.wordpress.com/ Notes :
- this is not a browser issue : I tried Firefox (latest version) and IE, same problem with both browsers.
- this has obviously something to do with my company proxy or internet filter : everything works perfectly when I'm at home or using a mobile internet line.

]]> stefanledu on ""Insert Media" button not working since december update / company proxy issue" http://en.forums.wordpress.com/topic/insert-media-button-not-working-since-december-update-company-proxy-issue#post-1127657 Fri, 18 Jan 2013 15:51:55 +0000 stefanledu 1127657@http://en.forums.wordpress.com/ Since the update of december, the media button on the post editing page does not work anymore on my blog when I'm accessing it from work.

I'm behind a proxy, and my company has an internet filter (McAfee Web Gateway).

We tried to see what the matter is using FireBug and monitoring what WordPress is trying to call when the Media button is clicked, but we didn't find any obvious solution.

Here's the error message I get when I click the button :
e is undefined<br /> http://s1.wp.com/_static/??-eJydU+1uwyAMfKGRqB/R9mfas1BwE6eAU2wa9e1HtbRS2yRNJyFhzJ3PNrjsO4XBuGSByzavY4J4Hrai5Y/yAcAdhjH/PXEKlYKFyIYiFH4csdPmsKNwd28oCAQpfVKdSzWGnEbasYnYCVI+7ck56kcFBR1PaR0TmoPoehIwFJXwWlfCYi75MXyPtgZ5h+Ep8VsSTFH0zk1yPFjUypOF6V7kxnaOtL0Zy0CNeFctg+6d5mYZlNGdIDqsG1mexna0XUxh/bLm7L+Fmu3hCaHnF1+z1s7lh1EMIhjqZ8cj9zJV4MDI+ro/IrTNkjcBQ96ngHJW+e/WEJ8c8/SOWFQXydOdPVORPiB7ELUuqqs9L6H3AlFJA8qCtg4DlFrs3+j8g6gChROyyk8gFAfw24GGebkk0vKP/15tqs9Ntdl+rdpfsGbg6Q==<br /> Line 396

On a sidenote: I also have a self-hosted WordPress blog, with the same issue since I updated to 3.5. Here's the error message from FireBug :
e is undefined<br /> http://nantes.ascee-ceteo.fr/wp-admin/load-scripts.php?c=0&load%5B%5D=admin-bar,hoverIntent,common,thickbox,schedule,autosave,jquery-color,wp-lists,jquery-query,admin-comments,suggest,jquery-ui-core&load%5B%5D=,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,postbox,post,underscore,shortcode,backbone,media-models,wp-plupload,media-v&load%5B%5D=iews,media-editor,jquery-ui-draggable,jquery-ui-resizable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,word-count,editor&load%5B%5D=,wpdialogs,wplink,wpdialogs-popup,wp-fullscreen,media-upload&ver=3.5<br /> Line 406

Does anyone know what we have to do (parameter that needs to be set in our proxy or something like that?) in order to get the media button to work again ?

]]>