WordPress.com Forums » Topic: MX Records for Google Apps

macmanx on "MX Records for Google Apps"

macmanx — Wed, 02 Mar 2011 10:08:17 +0000

We updated our documentation to reflect Google's new verification method yesterday:

http://en.support.wordpress.com/domain-mapping/google-apps-email/

Please let us know if you run into any further trouble.

clairebuchar on "MX Records for Google Apps"

clairebuchar — Wed, 02 Mar 2011 09:32:03 +0000

The problem is, there is no verification code that begins with 'googleffffffff'. Try it yourself.

coffeemanmatt on "MX Records for Google Apps"

coffeemanmatt — Sat, 26 Feb 2011 20:15:49 +0000

Hi all,

Google has once again changed the domain name verification procedure, and we are currently in the process of getting our support documentation up to speed.

In the mean time you can use the following workaround to verify your domain name with Google:

- Go to the link below (replace DOMAIN_NAME.COM with your domain name):
https://www.google.com/a/cpanel/DOMAIN_NAME.COM/VerifyOwnership

- This will take you to your Google Apps sign in page – sign in to Google Apps
- In the ‘Choose verification method’ drop-down menu, select ‘Change your CNAME record’
- Copy the entire verification code that begins with ‘googleffffffff’
- Sign into your WordPress.com account and go to Upgrades > Domains
- Click on the ‘Edit DNS’ link next to your domain name
- Paste your verification code in the ‘My verification code is’ text field
- Click the ‘Generate DNS records’ button
- This will fill the DNS records text area with the necessary records
- Click the ‘Save DNS Records’ button
- Go back to your Google Apps control panel (where you copied the verification code above)
- Make sure you have selected the CNAME record option, and click the Verify button to complete the verification process

Hope this helps some of you out.

timethief on "MX Records for Google Apps"

timethief — Sat, 26 Feb 2011 19:20:09 +0000

I have flagged this thread for you so it gets Staff attention.

lostcattales on "MX Records for Google Apps"

lostcattales — Sat, 26 Feb 2011 19:13:23 +0000

Thanks so much jr1271! For naokomc and the Automattic team your instructions are out-of-date; as is the Google Apps verification tool provided in the Domains admin page. Any chance you could update your guide and fix the tool so it generates the correct DNS records?

timethief on "MX Records for Google Apps"

timethief — Fri, 18 Feb 2011 00:48:03 +0000

@jr1271
Yay! Thanks for providing that fix. Bookmarking! :)

thedoisterboy on "MX Records for Google Apps"

thedoisterboy — Fri, 18 Feb 2011 00:09:59 +0000

@jr1271 - You're the man!

mindfulinternational on "MX Records for Google Apps"

mindfulinternational — Tue, 15 Feb 2011 23:43:40 +0000

thanks jr1271, your input was the solution!

jr1271 on "MX Records for Google Apps"

jr1271 — Thu, 13 Jan 2011 03:18:53 +0000

I got it!!

Using the following language in the DNS window:

MX 5 ALT1.ASPMX.L.GOOGLE.COM.
MX 5 ALT2.ASPMX.L.GOOGLE.COM.
MX 1 ASPMX.L.GOOGLE.COM.
MX 10 ASPMX2.GOOGLEMAIL.COM.
MX 10 ASPMX3.GOOGLEMAIL.COM.
TXT google-site-verification=blahblahblah00000etc
TXT v=spf1 include:aspmx.googlemail.com ~all

The TXT google-site-verification=(this number comes from the verification code line under "verify DNS" option in Google)

You don't do anything with the HTML or CNAME. This piece is completely missing from the WordPress tutorial page. At least as far as I could see.

You also don't "generate DNS records." Just copy and past the code listed above, adding in your own google-verification-code generated by the DNS verification option in the Google verification window.

Hope this helps. Wow. Thank you everyone for your input - all the little pieces finally came together through trial and error.

jr1271 on "MX Records for Google Apps"

jr1271 — Thu, 13 Jan 2011 02:56:25 +0000

Thank you airodyssey for directing me here.

@naokomc

I have had the exact same issues mentioned in this string. And I am new to this, so did follow the steps in the link you provide above. What seems to be at issue is there is no option in Google to "change the CNAME" record - and the HTML file appears to not work because we're uploading the verification code minus .html as the file provides. At least this is where I seem to be stuck. I'm not familiar with either code or these terms, mx, cname, etc. Everything else I've done following the WP help files has worked out fine. I'm verified through Google using Meta tags, but cannot get this part accomplished.

I also used the code provided by hypsistarian and Google is still not verifying through the HTML verification. I'm completely at a loss.

Please help.

naokomc on "MX Records for Google Apps"

naokomc — Mon, 27 Dec 2010 12:54:01 +0000

@hksf

It looks like your site verification is missing from the values entered in the DNS Editor.
We just published a complete guide for Google Apps email setup:

http://en.support.wordpress.com/domain-mapping/google-apps-email/

Could you try following these steps, especially steps 7-10?

gmmn on "MX Records for Google Apps"

gmmn — Sun, 26 Dec 2010 23:22:56 +0000

wow! this works.. thanks hypsistarian!

hypsistarian on "MX Records for Google Apps"

hypsistarian — Sat, 18 Dec 2010 00:31:20 +0000

Hey, I figured it out you guys... (the automatic google apps verification thingie in the wordpress panel does not work). You have enter this in the larger box at the top of the panel... TXT, not CNAME, and DO leave the string of code that google gives you intact.

thesacredpath on "MX Records for Google Apps"

thesacredpath — Wed, 15 Dec 2010 06:11:24 +0000

I've tagged this thread for staff attention. Hopefully they will read it and respond and either update the documentation here, or fix the issue whatever that happens to be.

hksf on "MX Records for Google Apps"

hksf — Wed, 15 Dec 2010 04:49:56 +0000

I've exhausted every resource possible and I've read every forum that I could find. I love WP, but a charity should not have to go through so much trouble to set up an inbox. The problem always lead back to the verification process on Google Apps not being completed because the domain is hosted here at WP.

I had to delete my already existing Google Apps account and then created a brand new one to work with my organization's blog. I'm not sure if that will help anyone, but that's what I had to do.

@airodyssey Thanks for all of your help.

WP you are awesome, but please do something about the Google Apps issue!

hksf on "MX Records for Google Apps"

hksf — Mon, 13 Dec 2010 23:31:20 +0000

Ooops, sorry about that. I'll repost after hearing from support. Thanks!

airodyssey on "MX Records for Google Apps"

airodyssey — Mon, 13 Dec 2010 23:03:56 +0000

OK good. I was asking because when trying to hide your verification code, you wrote googlexxx and google.com altogether.

hksf on "MX Records for Google Apps"

hksf — Mon, 13 Dec 2010 22:49:37 +0000

Spaces are only seen after CNAME and before google.com...

airodyssey on "MX Records for Google Apps"

airodyssey — Mon, 13 Dec 2010 22:40:38 +0000

I suppose there is a space between googlexxx... and google.com on your end, right?

hksf on "MX Records for Google Apps"

hksf — Mon, 13 Dec 2010 22:34:45 +0000

CNAME googlexxxxxxxxxxxxxxxxgoogle.com.
MX 5 ALT1.ASPMX.L.GOOGLE.COM.
MX 5 ALT2.ASPMX.L.GOOGLE.COM.
MX 1 ASPMX.L.GOOGLE.COM.
MX 10 ASPMX2.GOOGLEMAIL.COM.
MX 10 ASPMX3.GOOGLEMAIL.COM.
TXT v=spf1 include:aspmx.googlemail.com ~all

I thought I'd share after you took the initiative. I replaced the code with Xs. When I receive word from Support, I will also repost. Anyway, I added the records and if you'd like to, you can still try to help me. Thanks, again!

airodyssey on "MX Records for Google Apps"

airodyssey — Mon, 13 Dec 2010 22:27:54 +0000

You're welcome. Once the issue is fixed, it would be nice if you could report back on what was wrong. Perhaps this will help other people with a similar problem.

hksf on "MX Records for Google Apps"

hksf — Mon, 13 Dec 2010 22:25:14 +0000

Thanks, but that is exactly what I did. I can't seem to get verified when I return to Google Apps to verify. I'll contact support to see what happens. Thanks for being so patient!

airodyssey on "MX Records for Google Apps"

airodyssey — Mon, 13 Dec 2010 22:20:47 +0000

@hksf: Posts here are only deleted at the discretion of moderators.

This is what I have on my DNS settings (there is no private information as you will see - I replaced my verification code with googlexxxxxxxxxxxxxxxx)

MX 5 ALT1.ASPMX.L.GOOGLE.COM.
MX 5 ALT2.ASPMX.L.GOOGLE.COM.
MX 1 ASPMX.L.GOOGLE.COM.
MX 10 ASPMX2.GOOGLEMAIL.COM.
MX 10 ASPMX3.GOOGLEMAIL.COM.
TXT v=spf1 include:aspmx.googlemail.com ~all
CNAME googlexxxxxxxxxxxxxxxx google.com.

If this is NOT what you see on your WordPress.COM DNS settings, change it and try verifying through Google Apps again.
If this is already what's on your DNS settings, then contact staff.

Thank you and best wishes.

hksf on "MX Records for Google Apps"

hksf — Mon, 13 Dec 2010 22:15:48 +0000

I mentioned GoDaddy just to be certain that I let you know what I did try. Sorry for not being clear on that. My initial post still stands, I tried changing the records here on WordPress and could not verify on Google Apps. It's my understanding that you have to go back to Google Apps and verify. I only receive error messages.

I don't mind sending it if it can be deleted. Is that possible? Thanks for being so patient!

airodyssey on "MX Records for Google Apps"

airodyssey — Mon, 13 Dec 2010 22:04:30 +0000

@hksf: Once you do the domain mapping at WordPress.COM, you change the DNS settings on WordPress.COM, not on GoDaddy, just like I said earlier.

Would you like to copy and paste here your actual DNS settings on WordPress.COM (not GoDaddy!) as they appear under Upgrades > Domains > Edit DNS. That way, I could perhaps tell you what is not working. If you are not comfortable doing that, I'll suggest you contact WordPress.COM staff directly:
http://en.support.wordpress.com/contact/

hksf on "MX Records for Google Apps"

hksf — Mon, 13 Dec 2010 21:56:32 +0000

I actually chose, "Add a DNS record to your domain's configuration" and when it did not work, GoDaddy suggested that I change the records on WordPress. I have no access to DNS records on GoDaddy since the domain is now hosted at WP.

airodyssey on "MX Records for Google Apps"

airodyssey — Mon, 13 Dec 2010 21:20:50 +0000

It's probably what they mean by "Add a DNS record to your domain's configuration" (it covers CNAME and TXT):
http://www.google.com/support/a/bin/answer.py?answer=47283

airodyssey on "MX Records for Google Apps"

airodyssey — Mon, 13 Dec 2010 21:17:58 +0000

@hksf: You can't do the HTML verification method because you cannot upload an HTML file to WordPress.COM. You need to tell Google Apps that you wish to verify via CNAME.

hksf on "MX Records for Google Apps"

hksf — Mon, 13 Dec 2010 21:11:53 +0000

My already existing Google Apps Options (only can add domain aliases):

Add a DNS record to your domain's configuration
You can use this option if you can sign in to your domain registrar or hosting provider and add a new DNS record.

Add a meta tag to your site's home page
You can choose this option if you can edit your site's HTML.

Upload an HTML file to your server
You can choose this option if you can upload new files to your site.
(I chose this option to get the Google code).

After clicking "Verify" button, this message appears:
"HTML file Verification failed. Your verification file was not found."

Sorry, but I thought it might help if I shared this. Thanks!

hksf on "MX Records for Google Apps"

hksf — Mon, 13 Dec 2010 20:04:59 +0000

Thanks! I did all of that and when it came time to verify on Google Apps, I still received error messages. I even went as far as trying with the html upload and, nothing at all! Any other suggestions? Please???