WordPress.com Forums » Topic: No "Cancel" button under My Upgrades to cancel WordPress Value Bundle http://en.forums.wordpress.com/topic/no-cancel-button-under-my-upgrades-to-cancel-wordpress-value-bundle WordPress.com Forums » Topic: No "Cancel" button under My Upgrades to cancel WordPress Value Bundle en Sat, 18 May 2013 21:39:44 +0000 http://bbpress.org/?v=1.1-alpha-2539 kathrynwp on "No "Cancel" button under My Upgrades to cancel WordPress Value Bundle" http://en.forums.wordpress.com/topic/no-cancel-button-under-my-upgrades-to-cancel-wordpress-value-bundle#post-1100823 Fri, 21 Dec 2012 17:20:18 +0000 kathrynwp 1100823@http://en.forums.wordpress.com/ Hi there - the Value Bundle upgrade is owned by another user, who is the second administrator on your site. If you log in as that user you should see it under Store > My Upgrades.

Just let me know if you need further help

]]> timethief on "No "Cancel" button under My Upgrades to cancel WordPress Value Bundle" http://en.forums.wordpress.com/topic/no-cancel-button-under-my-upgrades-to-cancel-wordpress-value-bundle#post-1099962 Thu, 20 Dec 2012 18:24:44 +0000 timethief 1099962@http://en.forums.wordpress.com/ If your username account purchased the upgrade it will be found here > Store > My Upgrades

]]> seanrubio on "No "Cancel" button under My Upgrades to cancel WordPress Value Bundle" http://en.forums.wordpress.com/topic/no-cancel-button-under-my-upgrades-to-cancel-wordpress-value-bundle#post-1099954 Thu, 20 Dec 2012 18:17:17 +0000 seanrubio 1099954@http://en.forums.wordpress.com/ I'm not seeing update credit card/enable auto renew/disable auto renew/cancel.

It could be possible that a different username/pw purchased the upgrades. Is there anywhere to see what other usernames/pw are attached to the site?

Thanks in advance. This process has been very helpful so far.

]]> timethief on "No "Cancel" button under My Upgrades to cancel WordPress Value Bundle" http://en.forums.wordpress.com/topic/no-cancel-button-under-my-upgrades-to-cancel-wordpress-value-bundle#post-1099944 Thu, 20 Dec 2012 18:07:38 +0000 timethief 1099944@http://en.forums.wordpress.com/ You ought to be able to disable auto-renew of any upgrade here > Store > My Upgrades
click the "disable auto-renew" link.

WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds
If applicable see also http://en.support.wordpress.com/bundles/#canceling-a-bundle

]]> ceo on "No "Cancel" button under My Upgrades to cancel WordPress Value Bundle" http://en.forums.wordpress.com/topic/no-cancel-button-under-my-upgrades-to-cancel-wordpress-value-bundle#post-1099942 Thu, 20 Dec 2012 18:05:44 +0000 ceo 1099942@http://en.forums.wordpress.com/ Under the WordPress Value Bundle heading below the blurb about the renewal status/time/etc. in My Upgrades you should see (depending on your credit card status) links to update your credit card or enable auto renew, disable auto renew and cancel. Are you not seeing any of that?

]]> seanrubio on "No "Cancel" button under My Upgrades to cancel WordPress Value Bundle" http://en.forums.wordpress.com/topic/no-cancel-button-under-my-upgrades-to-cancel-wordpress-value-bundle#post-1099937 Thu, 20 Dec 2012 17:59:57 +0000 seanrubio 1099937@http://en.forums.wordpress.com/ No cancel button. How do I stop automatic payment on this?

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