WordPress.com Forums » Topic: paid for customization, but wont work http://en.forums.wordpress.com/topic/paid-for-customization-but-wont-work WordPress.com Forums » Topic: paid for customization, but wont work en Tue, 18 Jun 2013 23:19:57 +0000 http://bbpress.org/?v=1.1-alpha-2539 designsimply on "paid for customization, but wont work" http://en.forums.wordpress.com/topic/paid-for-customization-but-wont-work#post-1152173 Wed, 13 Feb 2013 22:02:01 +0000 designsimply 1152173@http://en.forums.wordpress.com/ I'm so sorry I didn't find this sooner!

The Custom Design doesn't get activated for a small number of blogs, and we're still trying to figure out the root cause. It seems that a pretty small number of blogs are affected, and it looks like yours was one. I've fixed Custom Design on http://livingthroughthelens.com/ for you.

If anyone else runs into this issue, definitely send us a message via http://en.support.wordpress.com/ and we'll check things out as soon as we can.

]]> thesacredpath on "paid for customization, but wont work" http://en.forums.wordpress.com/topic/paid-for-customization-but-wont-work#post-1135242 Sun, 27 Jan 2013 05:40:11 +0000 thesacredpath 1135242@http://en.forums.wordpress.com/ Log out, clear your browser cache and cookies, restart your browser and take another try at it. It could be a cookie issue or perhaps an old file being pulled from the cache.

]]> sarahtoma on "paid for customization, but wont work" http://en.forums.wordpress.com/topic/paid-for-customization-but-wont-work#post-1135199 Sun, 27 Jan 2013 03:57:12 +0000 sarahtoma 1135199@http://en.forums.wordpress.com/ i purchased the customization add on earlier today and still cannot use it. I have it on my other blog and it works fine, but everytime I go to use it it says i still have to purchase it. It shows active under my account though,

thoughts? Ideas?

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