WordPress.com Forums » Topic: Please help me?! http://en.forums.wordpress.com/topic/please-help-me-26 WordPress.com Forums » Topic: Please help me?! en Sun, 19 May 2013 05:50:16 +0000 http://bbpress.org/?v=1.1-alpha-2539 jenia on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1123467 Mon, 14 Jan 2013 14:11:13 +0000 jenia 1123467@http://en.forums.wordpress.com/ You are welcome, happy belated New Year to you too!

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1122376 Sun, 13 Jan 2013 17:26:21 +0000 ribbontail 1122376@http://en.forums.wordpress.com/ Hi Jenia,
THANK YOU VERY MUCH!!
I really appreciate the help.
Happy New Year to you guys.

Best Regards.... :)

]]> jenia on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1122353 Sun, 13 Jan 2013 17:06:45 +0000 jenia 1122353@http://en.forums.wordpress.com/ And all set, your domain RibbonTailGames.com is working fine from where I am on the internet :) (Note that it can take a couple of hours until it shows up for you). It was included in the $99 Pro Bundle, so no additional charge to you.

]]> jenia on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1122257 Sun, 13 Jan 2013 15:22:27 +0000 jenia 1122257@http://en.forums.wordpress.com/ @ribbontail: sorry about this, I am looking into it for you so that we can get the domain RibbonTailGames.com up and running. Thanks for your patience!

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1121743 Sat, 12 Jan 2013 22:26:57 +0000 ribbontail 1121743@http://en.forums.wordpress.com/ If there is no way to fix my website, I would like to get my $99 back.
Thank you.

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1121107 Sat, 12 Jan 2013 04:34:41 +0000 ribbontail 1121107@http://en.forums.wordpress.com/ It's still not working.
If you go to my website
http://www.RibbonTailGames.com
Your browser will say "Could not find website"
I tried to register the domain again under Store.
And an error occurred.

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1120996 Sat, 12 Jan 2013 01:21:58 +0000 ribbontail 1120996@http://en.forums.wordpress.com/ When I checked the WHOIS
site, it says RibbonTailGames.com is not registered.
I really appreciate the help.
Thank you so much in advance.

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1120339 Fri, 11 Jan 2013 16:52:58 +0000 ribbontail 1120339@http://en.forums.wordpress.com/ I just did and this is what it says...

Sorry there was a problem registering your domain please Contact Support and give them this message:

DBP validation failed for account 47298734

]]> jenia on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1120004 Fri, 11 Jan 2013 10:46:41 +0000 jenia 1120004@http://en.forums.wordpress.com/ @ribbontail: sorry, looks like the domain registration did not go through. Could you please try to register the domain again under Store > Domains? You won't be charged again since a free domain credit is included in your Pro Bundle.

]]> raincoaster on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1119857 Fri, 11 Jan 2013 06:08:32 +0000 raincoaster 1119857@http://en.forums.wordpress.com/ You need to configure it. If you bought it from WordPress.com, you should be able to go to your Domains page and set it as Primary there. Then you must wait till the DNS has propagated, which can take up to 72 hours.

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1119837 Fri, 11 Jan 2013 05:23:19 +0000 ribbontail 1119837@http://en.forums.wordpress.com/ This is what it says...

Domain: ribbontailgames.com

Your nameservers need to be set to NS1.WORDPRESS.COM and NS2.WORDPRESS.COM for these DNS records to work. If you have already updated the nameservers you can ignore this message; it will stop appearing soon.

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1119833 Fri, 11 Jan 2013 05:21:00 +0000 ribbontail 1119833@http://en.forums.wordpress.com/ The website still not working.
And I even bought the $99 with everything in it.
It should work right?

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1119832 Fri, 11 Jan 2013 05:20:26 +0000 ribbontail 1119832@http://en.forums.wordpress.com/ Ok so I bought it, but it says DNS needs updating?
Can you check it for me please?

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1119829 Fri, 11 Jan 2013 05:15:38 +0000 ribbontail 1119829@http://en.forums.wordpress.com/ So, Store then buy... thanks!!
Hope it works this time...

]]> raincoaster on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1119822 Fri, 11 Jan 2013 05:10:24 +0000 raincoaster 1119822@http://en.forums.wordpress.com/ Buy it from your dashboard just like you did originally, using the Custom Domain upgrade

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1119821 Fri, 11 Jan 2013 05:08:42 +0000 ribbontail 1119821@http://en.forums.wordpress.com/ Hello there, so I just checked the website and ribbon tail games is available again, how can I get it now?

]]> auxclass on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1108787 Tue, 01 Jan 2013 14:48:32 +0000 auxclass 1108787@http://en.forums.wordpress.com/ PS - I got my domain name when the original owner let the domain name registration lapse and I got it when it came out of redemption - there is also an industry that buys expired domain names and holds them for hostage

]]> jenia on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1108769 Tue, 01 Jan 2013 14:01:40 +0000 jenia 1108769@http://en.forums.wordpress.com/ One of the locations where you can check whether the domain is available for registration again: http://whois.domaintools.com/ribbontailgames.com

Once the domain has been released, you'll see that its status will appear as "not registered".

]]> jenia on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1108763 Tue, 01 Jan 2013 13:50:46 +0000 jenia 1108763@http://en.forums.wordpress.com/

How long is the refund process?

Your refund will post within 1-2 weeks.

Will I be informed when the redemption period is done?

No, I'm afraid there will be no notification. I would also like to reiterate that waiting for the domain to be released would run the risk of the domain being registered by someone else before you, or the domain not being released for registration at all. The exact redemption period and the release of the domain are at the discretion of our domain registrar and we can't control it.

]]> timethief on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1108300 Mon, 31 Dec 2012 20:38:46 +0000 timethief 1108300@http://en.forums.wordpress.com/ @ribbontail
This thread is tagged for Staff assistance. Please subscribe to it so you are notified when they respond. Also be aware that as it's the holiday season you will have to be patient while waiting.

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1108288 Mon, 31 Dec 2012 20:30:06 +0000 ribbontail 1108288@http://en.forums.wordpress.com/ Thank you.
I've checked my credit card, and the $13 refund isn't posted yet.
How long is the refund process?
And, I would like to use my website name.
Will I be informed when the redemption period is done?
I would like to re-register it for $26.
Thank you.

]]> jenia on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1106003 Fri, 28 Dec 2012 19:21:22 +0000 jenia 1106003@http://en.forums.wordpress.com/ The domain ribbontailgames.com expired on 2012-10-22 and is currently in redemption. This means that the domain is deactivated, but has not yet been fully released. During this time, you can still renew this domain, but the process is more complicated than a regular renewal. You have renewed a Domain Mapping upgrade, but as you are not in the control of the domain, I canceled and refunded your $13 purchase.

If you'd like to renew your ownership of this domain, you have several options:

1) We can renew the domain for you through our registrar. This costs $106, which includes $26 for the domain and an additional cost of $80 for a late renewal. We have no control over this additional cost, as it is levied on us by our domain registrar.

2) Try to register the domain through a domain back-ordering service, such as Pool (Registering starts at $60 with Pool) http://pool.com/

3) Wait until the domain is out of redemption and becomes available for registration again. Then, you can register it again for the regular price of $26. This would run the risk of the domain being registered by someone else before you, or the domain not being released for registration at all. The exact redemption period and the release of the domain are at the discretion of our domain registrar and we can't control it.

If you want to have the best chance of getting your domain back, your best bet would be the first option. If you choose this option, please reply to this email letting us know. We will then send you a direct request for payment and will contact our registrar on your behalf, asking to restore the domain.

Please note that time is of the essence here. Because your domain is very close to being cancelled, it may no longer be possible to recover it. If you pay for renewal and we are unable to recover the domain, you will be fully refunded.

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1104349 Thu, 27 Dec 2012 03:12:08 +0000 ribbontail 1104349@http://en.forums.wordpress.com/ Oh, sorry for those previous threads. I wasn't getting any response, that's why I post another thread. I will delete them now.
Hope I can fix my site.
Thank you.

]]> auxclass on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1104339 Thu, 27 Dec 2012 02:56:22 +0000 auxclass 1104339@http://en.forums.wordpress.com/ Yes domain names expire - I used another database and it looks like you domain name is in Redemption - you will need staff help to renew it - this is flagged for staff help and it also looks like you have several thread with the same question - that just confuses things

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1104331 Thu, 27 Dec 2012 02:43:51 +0000 ribbontail 1104331@http://en.forums.wordpress.com/ I have registered it, yes.
Does that expire?
I also tried registering it again, it says the domain is already registered.
That's why I'm confused.

]]> auxclass on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1104327 Thu, 27 Dec 2012 02:38:35 +0000 auxclass 1104327@http://en.forums.wordpress.com/ Have you registered ribbontailgames.com? The domain name does not seem to be registered - try registering it again from the start (not renew)

I have also flagged this for staff attention

]]> ribbontail on "Please help me?!" http://en.forums.wordpress.com/topic/please-help-me-26#post-1104307 Thu, 27 Dec 2012 02:00:36 +0000 ribbontail 1104307@http://en.forums.wordpress.com/ My website got expired and now wordpress asked me for domain mapping for $13 and whenever I go to my website http://www.ribbontailgames.com, it's not showing up!!
Whenever I checked my upgrade, it says there
"Please contact support to renew this product"
BUT THERE'S NO WAY TO CONTACT WORDPRESS!!
It's really frustrating now. I've paid for it and it's not working.
Please help me!!

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