WordPress.com Forums » Topic: pretty young theme is rubbish!

kathrynwp on "pretty young theme is rubbish!"

kathrynwp — Tue, 15 Jan 2013 20:10:42 +0000

It looks like you've already issued yourself a refund, so you're all set.

In future, if you have any issues with a premium theme, don't hesitate to post in the theme's specific forum, where you should get an answer directly from the developer, usually within one business day.

Premium-theme support is available here:

http://premium-themes.forums.wordpress.com/

If you need anything else, just let us know.

justjennifer on "pretty young theme is rubbish!"

justjennifer — Mon, 14 Jan 2013 09:33:23 +0000

Since "Pretty Young Thing" is a Premium theme, did you ask for help in the special forum? http://premium-themes.forums.wordpress.com/forum/pretty-young-thing

Also, are you perhaps copying and pasting text or code from a word-processing program, such as MSWord?

timethief on "pretty young theme is rubbish!"

timethief — Mon, 14 Jan 2013 02:07:59 +0000

WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refunds

Note: It takes from 1 - 2 weeks for the refund to be received.

P.S. I tagged this thread for a Staff follow-up.

enjoythegoodthings on "pretty young theme is rubbish!"

enjoythegoodthings — Sun, 13 Jan 2013 23:43:02 +0000

I want a refund - the theme i chose is not working! and it is showing up all skewed over the screen!