WordPress.com Forums » Topic: Purchased 10 Credits for Domain, but Credits not showing http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing WordPress.com Forums » Topic: Purchased 10 Credits for Domain, but Credits not showing en Wed, 22 May 2013 21:46:45 +0000 http://bbpress.org/?v=1.1-alpha-2539 tellyworth on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-166151 Wed, 13 Feb 2008 01:50:32 +0000 tellyworth 166151@http://en.forums.wordpress.com/ hjnelson: the credits are already listed in your account. Please contact support if you need help, unless you want to discuss it in public.

]]> hjnelson on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-166149 Wed, 13 Feb 2008 01:27:05 +0000 hjnelson 166149@http://en.forums.wordpress.com/ I purchased 10 credits for the Domain upgrade and received confirmation payment has gone through a couple days ago. The credit still does not show up in my account so I am not able to use my own domain name yet. Please resolve this.
http://www.championassistants.wordpress.com

]]> tellyworth on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-164102 Thu, 07 Feb 2008 04:09:48 +0000 tellyworth 164102@http://en.forums.wordpress.com/ urbanbirdwatchers: the credits are in your account.

]]> urbanbirdwatchers on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-164099 Thu, 07 Feb 2008 03:47:07 +0000 urbanbirdwatchers 164099@http://en.forums.wordpress.com/ Hi. I've just paid for 10 to register a domain and the credits are not showing up.
blog is urbanbirdwatcherssociety.wordpress.com
Thanks

]]> thesacredpath on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-161777 Wed, 30 Jan 2008 17:44:06 +0000 thesacredpath 161777@http://en.forums.wordpress.com/ Support's hours are from 8am-4pm Pacific time, so give them a chance, they've only been open for short while as I write this. If the payments and your credits haven't show up in an couple hours, you can contact support with the full transaction details. Also note that staff do monitor these forums so they very well may see this thread and respond here as they get your payments applied.

]]> sivayoga on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-161750 Wed, 30 Jan 2008 16:08:18 +0000 sivayoga 161750@http://en.forums.wordpress.com/ what is going on around our world ??
where is peace??

any one say me I want reach there..........

siva..

]]> chrismarlow on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-161734 Wed, 30 Jan 2008 14:56:20 +0000 chrismarlow 161734@http://en.forums.wordpress.com/ I'm having the same issue.

http://www.helpendlocalpoverty.wordpress.com

Thx

]]> omaels on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-161711 Wed, 30 Jan 2008 12:40:14 +0000 omaels 161711@http://en.forums.wordpress.com/ Can someone help me?
omaels.wordpress.com
Credits don´t come on my account!

]]> omaels on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-161699 Wed, 30 Jan 2008 11:32:31 +0000 omaels 161699@http://en.forums.wordpress.com/ It happens to me too: omaels.wordpress.com
Maybe it will solve itself...

]]> adgargiulo on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-161631 Wed, 30 Jan 2008 05:40:30 +0000 adgargiulo 161631@http://en.forums.wordpress.com/ Hey, I just tried to purchase the credits to get a domain set up as well, and they have not gone through, my blog is:

binarybliss.wordpress.com

please fix me! thank you! ^_^

]]> morgundoia on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-159395 Thu, 24 Jan 2008 14:01:02 +0000 morgundoia 159395@http://en.forums.wordpress.com/ Same repens to me!

smssomos.wordpress.com

I Used to have a old wordpress blog published im my domain: http://www.somos.mus.br.

Now i;m tryng o set a new blog for this domain but i can't get it right.
I Bought some updates just for the credits for adding a domain, but it was never shown while i try over and over to set my domain. I try find my DNS tools to folow you steps, but i Was unable to find it.

So long, I still haven't find a way to deal with this problem. I've sent a menssaage to te Support wich send me direct to here with no further info.

]]> tellyworth on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-154036 Thu, 10 Jan 2008 01:54:28 +0000 tellyworth 154036@http://en.forums.wordpress.com/ drhaddow: your credits were applied to a space upgrade. Check the Upgrades tab to confirm, and let us know if that's incorrect.

]]> drhaddow on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-154005 Thu, 10 Jan 2008 00:44:17 +0000 drhaddow 154005@http://en.forums.wordpress.com/ BTW - emailed support with the info. thx

]]> drhaddow on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-153996 Thu, 10 Jan 2008 00:25:07 +0000 drhaddow 153996@http://en.forums.wordpress.com/ Just purchased 20 credits and it didnt show up, please resolve this ASAP

blog:

http://thepublics.wordpress.com/

thanks

]]> tellyworth on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-153994 Thu, 10 Jan 2008 00:20:34 +0000 tellyworth 153994@http://en.forums.wordpress.com/ heleon: can you email the paypal transaction details to support at wordpress.com please.

kristakevin: all you need to do is go to the Upgrades/Domains tab of your blog and click the "Put blog here" link to make your new domain the primary url for your blog.

As far as I can tell the earlier issues in this thread have all been sorted.

]]> rosclarke on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-153991 Thu, 10 Jan 2008 00:13:34 +0000 rosclarke 153991@http://en.forums.wordpress.com/ Heleon, did you read any of the other responses in this thread before posting? They all say the same thing: there is a time delay before the credits show up. Be patient, and if that doesn't work, send an email to staff.

]]> heleon on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-153990 Thu, 10 Jan 2008 00:10:40 +0000 heleon 153990@http://en.forums.wordpress.com/ Just purchased 15 credits to register a domain and the credits are not showing up.

Blog: http://heleon.wordpress.com/

Thanks for the help.

]]> rosclarke on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-153921 Wed, 09 Jan 2008 21:48:45 +0000 rosclarke 153921@http://en.forums.wordpress.com/ There is usually a time delay before the credits show up. Be patient.

If they haven't been credited to your account by then, you can send in a note to Support when they reopen next week. But my guess is you'll have the credit by tomorrow.

]]> kristakevin on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-153920 Wed, 09 Jan 2008 21:44:48 +0000 kristakevin 153920@http://en.forums.wordpress.com/ Just purchased 15 credits to register a domain and the credits are not showing up.
Could someone please correct?
Thanks!

Blog URL: http://kristakevin.wordpress.com/

Paypal Trans ID #: 1WD46888CH238431L

Business Name: Automattic Inc. (The recipient of this payment is Verified)
Email: [email redacted]

Total Amount: -$15.00 USD

Item Amount: $15.00 USD
Shipping: $0.00 USD
Handling: $0.00 USD
Quantity: 1
Item Title: WordPress.com Credits
uid: 2560343
bid: 2484796
Item Number: wpcom_credits
Date: Jan. 9, 2008
Time: 13:27:07 PST
Status: Completed
Shipping Address: No Address Provided

]]> thesacredpath on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-139211 Wed, 28 Nov 2007 20:50:12 +0000 thesacredpath 139211@http://en.forums.wordpress.com/ {waving to tt - harmony again}

]]> thesacredpath on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-139210 Wed, 28 Nov 2007 20:49:39 +0000 thesacredpath 139210@http://en.forums.wordpress.com/ @kjcramer
Contact support and include your blog URL, your username, and paste in the paypal receipt for them.

http://wordpress.com/contact-support/ (Mon-Fri 9am-5pm Pacific time) or using the "support" button in the upper right of your dashboard.

]]> timethief on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-139209 Wed, 28 Nov 2007 20:48:55 +0000 timethief 139209@http://en.forums.wordpress.com/ @kjcramer
As you will note from reading the posts above there is a time delay after the paypal transaction takes place and before staff verify that the credits are in your account. If you have waited for a reasonable time frame for this to take place then, you can send all your details, including your receipt to staff between 9-5PM weekdays using this link http://wordpress.com/contact-support/

]]> kjcramer on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-139206 Wed, 28 Nov 2007 20:36:42 +0000 kjcramer 139206@http://en.forums.wordpress.com/ having the same problem http://hayliegood.wordpress.com/

]]> trent on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-134245 Mon, 12 Nov 2007 02:46:04 +0000 trent 134245@http://en.forums.wordpress.com/ I had some credits not show up for whatever reason through paypal for about 5 hours the other day. If they are not there by morning when support opens, send in a support request through the "support" tab in these forums!

Trent

]]> benjohnson71 on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-134239 Mon, 12 Nov 2007 02:13:28 +0000 benjohnson71 134239@http://en.forums.wordpress.com/ I just purchased $15 in credits and they are not showing up. Please help.
blog url is thetradesecretsblog.wordpress.com
Thank you

]]> georginaemselle on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-133548 Fri, 09 Nov 2007 05:56:14 +0000 georginaemselle 133548@http://en.forums.wordpress.com/ I just purchased 15 credits, they're not showing up.
blog url is http://georginasaesthetic.wordpress.com/

]]> palmorganized on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-133174 Wed, 07 Nov 2007 19:31:11 +0000 palmorganized 133174@http://en.forums.wordpress.com/ Credits Transferred. Thank you. Thank you cjwriter for you thoughtful thoughts. :-).

]]> cjwriter on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-133006 Wed, 07 Nov 2007 05:00:30 +0000 cjwriter 133006@http://en.forums.wordpress.com/ So you know, WordPress is a multinational company; just because it says you can't contact support between those hours doesn't mean that staff aren't aware or working on problems which are being raised in the forums.

Mark is in Europe and subscribes to the forum RSS feeds, so he's actually ahead of most of the other staff and he does monitor these threads. And WP's turnaround time with support is much shorter than any other blog host. So by posting here hopefully you'll get his attention and get this sorted out. Best of luck. :-)

]]> palmorganized on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/3#post-133005 Wed, 07 Nov 2007 04:35:57 +0000 palmorganized 133005@http://en.forums.wordpress.com/ Support Temporarily Closed

Support is currently closed.

Please feel free to browse the FAQ.

Normal support hours are Monday - Friday 9AM - 5PM Pacific Time

Maybe there should be 24hr support for this particular issue especially since it involves revenue and your inability to provide services already paid for. Why not limit purchases to the window between 9am -5pm when you could provide support. Oh yeah, that would suck cause YOU'd have to wait for revenue from 5:01pm to 8:59am. This way you can get collect money 100% of the time and provide service for only a 1/3 of it. Nice business plan.

Getting a little irked. Can you tell? Only directed to those who can make a difference. (If you can't don't say anything to me unless it's nice, ego-gratifying things). Pappa's got a brand new blog and it located at forums.wordpress.com. :-) :-(

]]> palmorganized on "Purchased 10 Credits for Domain, but Credits not showing" http://en.forums.wordpress.com/topic/purchased-10-credits-for-domain-but-credits-not-showing/page/2#post-132995 Wed, 07 Nov 2007 03:38:01 +0000 palmorganized 132995@http://en.forums.wordpress.com/ Here I go. Putting myself on the I don't see my credit blog roll. However, in my occasion I did this twice because I thought I did it wrong the first time.

Hook me up, Automatic for a process that should be well ... automatic.

http://iphoneorganized.wordpress.com and if my credit goes through http://www.iphoneorganized.com :-)

]]>