WordPress.com Forums » Topic: Purchased the custom design upgrade but cannot access the tools http://en.forums.wordpress.com/topic/purchased-the-custom-design-upgrade-but-cannot-access-the-tools WordPress.com Forums » Topic: Purchased the custom design upgrade but cannot access the tools en Sun, 26 May 2013 05:39:31 +0000 http://bbpress.org/?v=1.1-alpha-2539 macmanx on "Purchased the custom design upgrade but cannot access the tools" http://en.forums.wordpress.com/topic/purchased-the-custom-design-upgrade-but-cannot-access-the-tools#post-954889 Mon, 23 Jul 2012 21:48:52 +0000 macmanx 954889@http://en.forums.wordpress.com/ It looks like the upgrade was never applied, so I have issued a refund for the transaction.

Would you please try purchasing the upgrade again?

]]> thesacredpath on "Purchased the custom design upgrade but cannot access the tools" http://en.forums.wordpress.com/topic/purchased-the-custom-design-upgrade-but-cannot-access-the-tools#post-953611 Mon, 23 Jul 2012 05:53:25 +0000 thesacredpath 953611@http://en.forums.wordpress.com/ Go to Store > My Upgrades in your dashboard and see if the upgrade is listed there. There are some issues right now on wordpress.com and this might have got caught up in them.

]]> singingtreemusictherapy on "Purchased the custom design upgrade but cannot access the tools" http://en.forums.wordpress.com/topic/purchased-the-custom-design-upgrade-but-cannot-access-the-tools#post-953595 Mon, 23 Jul 2012 05:39:33 +0000 singingtreemusictherapy 953595@http://en.forums.wordpress.com/ I purchased the custom design upgrade but the custom designs page still has the "preview for free" and "buy upgrade" links. I am unable to access the fonts, colors and CSS options.

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