WordPress.com Forums » Topic: Refund http://en.forums.wordpress.com/topic/refund-137 WordPress.com Forums » Topic: Refund en Wed, 19 Jun 2013 00:53:11 +0000 http://bbpress.org/?v=1.1-alpha-2539 kathrynwp on "Refund" http://en.forums.wordpress.com/topic/refund-137#post-1127618 Fri, 18 Jan 2013 14:46:08 +0000 kathrynwp 1127618@http://en.forums.wordpress.com/ Hi there - I'm so sorry you're having trouble obtaining a refund.

All eligible products can be self-refunded through the site administration area under Store > My Upgrades.

Because you deleted your entire site, the administration area is no longer accessible and a self-refund isn't an option, so I've issued a refund at this end for your Value Bundle. It can take 1-2 weeks for a refund to be reflected on your account.

Again, I apologize for the confusion and frustration. I'm very sorry this has left you with a negative impression of WordPress.com

If you would consider giving us another chance, just let me know and I'd be glad to help in any way.

]]> mccmg on "Refund" http://en.forums.wordpress.com/topic/refund-137#post-1127570 Fri, 18 Jan 2013 13:24:02 +0000 mccmg 1127570@http://en.forums.wordpress.com/ I purchased a premium design package. I want my money refunded. It is astounding that a provider that touts itself as user-friendly makes it impossible to obtain a refund through normal on-line channels. Users who want a refund are led through an insane maze that leads nowhere. For this reason, I will never use WordPress in future. BTW I'm a designer/publisher and am happy to pay for professional services - if they're professional.

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