WordPress.com Forums » Topic: Refund for Upgrade - Purchased on Wrong Account http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account WordPress.com Forums » Topic: Refund for Upgrade - Purchased on Wrong Account en Wed, 19 Jun 2013 03:00:25 +0000 http://bbpress.org/?v=1.1-alpha-2539 kathrynwp on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1160431 Fri, 22 Feb 2013 22:17:57 +0000 kathrynwp 1160431@http://en.forums.wordpress.com/ jimsbob - could you please start a new thread to describe your issue in detail, and add the word modlook in the Tags section in the right column so Staff will respond.

]]> jimsbob on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1158414 Wed, 20 Feb 2013 20:25:07 +0000 jimsbob 1158414@http://en.forums.wordpress.com/ I would like the upgrade package to be on my new site

http://www.mrgoodoconvo.com

Thanks

]]> jimsbob on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1158412 Wed, 20 Feb 2013 20:23:35 +0000 jimsbob 1158412@http://en.forums.wordpress.com/ Hello I brought the upgrade package for the wrong account I want it for my new account can I transfer the account please!!

the wordpress site the upgrade is on is: http://www.bpxqd.wordpress.com

Thanks

]]> kathrynwp on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127990 Fri, 18 Jan 2013 22:08:46 +0000 kathrynwp 1127990@http://en.forums.wordpress.com/ I'm not sure what's triggering this, but you might want to fill out the inquiry form over at Akismet, our anti-spam service:

http://akismet.com/contact/

Type the word "spam" into the box, and a form will appear with further instructions. Be sure to let them know your username (dancowling) and that your comments in the WordPress.com forum are being marked as spam, and they'll have a look at what might be the problem.

You might also mention that your second user account - dcowling - is not having the same problem.

Good luck!

]]> dancowling on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127873 Fri, 18 Jan 2013 20:21:31 +0000 dancowling 1127873@http://en.forums.wordpress.com/ May I ask why my replies were marked as spam? I want to make sure that doesn't happen in the future.

]]> dancowling on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127865 Fri, 18 Jan 2013 20:03:51 +0000 dancowling 1127865@http://en.forums.wordpress.com/ Thank you so much, Kathryn!

]]> kathrynwp on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127858 Fri, 18 Jan 2013 19:58:49 +0000 kathrynwp 1127858@http://en.forums.wordpress.com/ It looks like your replies were being marked as spam, sorry about that. I've just unspammed them.

I've just switched the Value Bundle over to YourBrandedLife.WordPress.com under the user dancowling.

Please let me know if everything looks OK and if you need anything else.

]]> dancowling on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127849 Fri, 18 Jan 2013 19:52:44 +0000 dancowling 1127849@http://en.forums.wordpress.com/ My initial reply was denied, so I will try once more.

The username that SHOULD receive the upgrade is [email redacted]. The blog is YourBrandedLife.WordPress.com

]]> dancowling on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127844 Fri, 18 Jan 2013 19:51:09 +0000 dancowling 1127844@http://en.forums.wordpress.com/ Test

]]> kathrynwp on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1127833 Fri, 18 Jan 2013 19:33:06 +0000 kathrynwp 1127833@http://en.forums.wordpress.com/ Hi there - to which site address would you like the bundle transferred? Could you please give us the WordPress address in the form xxxxxxxxx.wordpress.com? Thanks.

]]> dcowling on "Refund for Upgrade - Purchased on Wrong Account" http://en.forums.wordpress.com/topic/refund-for-upgrade-purchased-on-wrong-account#post-1126902 Thu, 17 Jan 2013 17:02:10 +0000 dcowling 1126902@http://en.forums.wordpress.com/ I recently created a wordpress account using the incorrect email address. When I created the account, I paid $99 for the upgrade. I need to transfer the paid upgrade to the REAL account or receive a refund so that I may repurchase under the correct account.

I've requested a refund under the account with the incorrect account, but my fear is that WordPress is replying to the bad email address. PLEASE HELP!

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