WordPress.com Forums » Topic: Self hosting Videopress not working, can you help? http://en.forums.wordpress.com/topic/self-hosting-videopress-not-working WordPress.com Forums » Topic: Self hosting Videopress not working, can you help? en Sun, 19 May 2013 04:13:42 +0000 http://bbpress.org/?v=1.1-alpha-2539 bernieraffe on "Self hosting Videopress not working, can you help?" http://en.forums.wordpress.com/topic/self-hosting-videopress-not-working#post-614271 Sat, 28 May 2011 18:18:25 +0000 bernieraffe 614271@http://en.forums.wordpress.com/ Wow, that's great, thanks very much for your terrific support.

I've just uploaded my first video!

]]> westi on "Self hosting Videopress not working, can you help?" http://en.forums.wordpress.com/topic/self-hosting-videopress-not-working#post-614216 Sat, 28 May 2011 17:06:58 +0000 westi 614216@http://en.forums.wordpress.com/ I've tracked down the issue on our end that was causing this and resolved it.

You should now be able to use the VideoPress plugin successfully on your self hosted site.

]]> bernieraffe on "Self hosting Videopress not working, can you help?" http://en.forums.wordpress.com/topic/self-hosting-videopress-not-working#post-614177 Sat, 28 May 2011 16:10:29 +0000 bernieraffe 614177@http://en.forums.wordpress.com/ I've tried everything you've said exactly.

But it's still not working, whenever the login screen does decide to come up and I attempt to login, the login screen just remains and nothing else happens.

]]> paolal on "Self hosting Videopress not working, can you help?" http://en.forums.wordpress.com/topic/self-hosting-videopress-not-working#post-614159 Sat, 28 May 2011 15:55:50 +0000 paolal 614159@http://en.forums.wordpress.com/ Can you try the following:

- Clear your cache and cookies one more time.
- Open a first browser window and go to WordPress.com and log into your WordPress.com account from our homepage.
- Open a second window in the same browser, log into your site dashboard and try using the VideoPress plugin again.

]]> bernieraffe on "Self hosting Videopress not working, can you help?" http://en.forums.wordpress.com/topic/self-hosting-videopress-not-working#post-614158 Sat, 28 May 2011 15:53:47 +0000 bernieraffe 614158@http://en.forums.wordpress.com/ Thanks very much for the very quick reply.

I've cleared the browser cache and cookies, and now I get the WordPress login screen, so some progress.

But when I try to log-in, I don't get any response, it just hangs. If I close the VideoPress window and try again, i'm back to the white screen until I clear the cache again. Then the process repeats itself.

]]> paolal on "Self hosting Videopress not working, can you help?" http://en.forums.wordpress.com/topic/self-hosting-videopress-not-working#post-614152 Sat, 28 May 2011 15:44:34 +0000 paolal 614152@http://en.forums.wordpress.com/ Can you please try clearing your browser cache and cookies, then test the VideoPress plugin again?

Should you decide to cancel and get a refund, please send us a Private request.

]]> bernieraffe on "Self hosting Videopress not working, can you help?" http://en.forums.wordpress.com/topic/self-hosting-videopress-not-working#post-614147 Sat, 28 May 2011 15:42:18 +0000 bernieraffe 614147@http://en.forums.wordpress.com/ Hi,

I have a self-hosted WordPress site at http://www.greatphotographytips.co.uk

I have just purchased a subscription to VideoPress and have tried to upload my first video.

When I clicked on the VideoPress Icon in my self hosted blog, all I got was a white screen, which said VideoPress in the top left corner and close button in the top right corner. I'm using Google Chrome browser. I tried IE9 it then gave me a WordPress login box, and then failed saying it couldn't open the window in a new frame.

If this can't be easily sorted out, how do I get a refund, the subscription page said I could cancel within 30 days.

Cheers,
Bernie Raffe
Blog url: http://bernieraffe.wordpress.com/

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