WordPress.com Forums » Topic: Stats details not showing http://en.forums.wordpress.com/topic/stats-details-not-showing WordPress.com Forums » Topic: Stats details not showing en Wed, 19 Jun 2013 12:13:09 +0000 http://bbpress.org/?v=1.1-alpha-2539 macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-940019 Wed, 11 Jul 2012 17:47:44 +0000 macmanx 940019@http://en.forums.wordpress.com/ No, just normal visits to your blog, 3 from Google for the same search term.

We're still working on the map bit.

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939814 Wed, 11 Jul 2012 14:04:49 +0000 formerheathen 939814@http://en.forums.wordpress.com/ I installed Opera, and everything worked (except the map wouldn't load)... but everything also just worked on Safari, so it doesn't really tell us anything, I guess.

I do show 3 Google hits and only 1 search term, with both browsers; is that a system bug or something unique to whatever's going on with my account?

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939661 Wed, 11 Jul 2012 08:15:07 +0000 formerheathen 939661@http://en.forums.wordpress.com/ I'm running OSX 10.5.8, which is the final update for non-Intel Macs.

I'll need my husband's help to install a new browser, so that'll have to wait for tomorrow. I'll let you know when I've tried it out. :-)

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939644 Wed, 11 Jul 2012 07:49:21 +0000 macmanx 939644@http://en.forums.wordpress.com/ Ok, are you running OS X 10.4?

If so, Opera 10.63 was the last browser to support it OS X 10.4 on non-Intel systems. Would you please try that?

http://www.opera.com/browser/download/?os=mac&list=all

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939640 Wed, 11 Jul 2012 07:43:02 +0000 formerheathen 939640@http://en.forums.wordpress.com/ I only go to pages connected with my blog, and now this forum, but the stats are the only issue I'm having right now. I'm on a non-Intel Mac using Safari 5.0.6 (the last version available for non-intel Macs).

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939636 Wed, 11 Jul 2012 07:35:59 +0000 macmanx 939636@http://en.forums.wordpress.com/ Hm, that is very odd indeed. Are you having trouble with any other parts of WordPress.com?

Also, which browser (and version of) are you using?

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939628 Wed, 11 Jul 2012 07:21:04 +0000 formerheathen 939628@http://en.forums.wordpress.com/ No, the new stats pretty consistently do NOT work; the bars rarely load when the page is originally loaded, they only load after going to the Weekly stats and then back to the Daily, and the "page not found" has been pretty consistent too... but the OLD stats ARE working consistently.

Well... except the # of search terms is always several short of the # of search engine hits, but I don't know if that's connected.

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939602 Wed, 11 Jul 2012 06:43:30 +0000 macmanx 939602@http://en.forums.wordpress.com/ Huh, that is very odd. So, is it working consistently now?

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939600 Wed, 11 Jul 2012 06:41:12 +0000 formerheathen 939600@http://en.forums.wordpress.com/ Trying to access today's stats in the new stats area, after navigating around to get the daily stats to show up, I was taken here:

http://wordpress.com/?page=stats&blog=12651811&day=2012-07-10#!/my-stats/

which says "page not found."

Then, I tried yesterday's stats, and they worked fine, so I tried today's stats again, and was sent to this url

http://wordpress.com/#!/my-stats/?day=2012-07-10

which did work. (lol)

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939593 Wed, 11 Jul 2012 06:25:24 +0000 macmanx 939593@http://en.forums.wordpress.com/ Page not found? That's odd. What is the URL in your browser's address bar when you see that error?

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939436 Wed, 11 Jul 2012 00:34:13 +0000 formerheathen 939436@http://en.forums.wordpress.com/ And; I'm still getting "page not found" errors as well, just fyi. But the old stats are still working, go figure.

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939434 Wed, 11 Jul 2012 00:31:09 +0000 formerheathen 939434@http://en.forums.wordpress.com/ I've never had or used anything like that... I don't even block popups.

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939433 Wed, 11 Jul 2012 00:23:00 +0000 macmanx 939433@http://en.forums.wordpress.com/ Are you using any extensions like AdBlock or NoScript? If so, would you please try with those disabled?

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939421 Wed, 11 Jul 2012 00:11:06 +0000 formerheathen 939421@http://en.forums.wordpress.com/ Yes, it has always been enabled.

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939419 Wed, 11 Jul 2012 00:07:57 +0000 macmanx 939419@http://en.forums.wordpress.com/ Do you have JavaScript enabled?

http://support.google.com/accounts/bin/answer.py?hl=en&answer=23852

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-939406 Tue, 10 Jul 2012 23:54:53 +0000 formerheathen 939406@http://en.forums.wordpress.com/ This is still broken for me; the old stats work, but for the new stats the bar graph never gets created, etc, same as previously reported.

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing/page/2#post-938995 Tue, 10 Jul 2012 18:36:54 +0000 macmanx 938995@http://en.forums.wordpress.com/ You're welcome!

For everyone else tuning in, this should really be fixed up now, though you may need to clear your browser's cache: http://en.support.wordpress.com/browser-issues/

Sorry for the trouble!

]]> rfisher73 on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938867 Tue, 10 Jul 2012 16:07:26 +0000 rfisher73 938867@http://en.forums.wordpress.com/ Thanks macmanx. Everything is working great now.

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938626 Tue, 10 Jul 2012 06:46:09 +0000 macmanx 938626@http://en.forums.wordpress.com/ formerheathen, not a problem, I understand.

bobberwyn, if you're having issues separate from the stats issue covered in this thread, please start a separate thread.

]]> bobberwyn on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938593 Tue, 10 Jul 2012 05:42:19 +0000 bobberwyn 938593@http://en.forums.wordpress.com/ I'm having all kinds of issues in the dashboard now, using Firefox 13.01. Post edits are SLOW to load, I can't upload photos, it won't let me schedule posts ... but I did figure out how to see daily stats.

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938586 Tue, 10 Jul 2012 05:37:00 +0000 formerheathen 938586@http://en.forums.wordpress.com/ Safari 5.0.6 is the highest upgrade there is, or will ever be, for non-Intel Macs, which is what I have; I can't ever go any higher. :-(

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938575 Tue, 10 Jul 2012 05:26:27 +0000 macmanx 938575@http://en.forums.wordpress.com/ Safari 5.0.6 is a bit out of date. Are you able to upgrade to the current release, 5.1.7?

It won't fix the current issue, that's on our end, but new browser versions always include important security and bug fixes.

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938570 Tue, 10 Jul 2012 05:20:43 +0000 formerheathen 938570@http://en.forums.wordpress.com/ I'm using Safari 5.0.6. Currently, the old stats are working, although slowly, and the new stats are still the same:

In the new stats area, the bar graph does not show up. I went to Weeks, and then back to Days, and then DID get the bars... but clicking on them to view the daily stats takes me to "Page Not Found."

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938564 Tue, 10 Jul 2012 05:14:29 +0000 macmanx 938564@http://en.forums.wordpress.com/ Thanks for confirming, we're still looking into this!

We weren't hacked, just some upgrades that went wrong somewhere. It happens from time to time.

]]> americanhobbyistblog on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938555 Tue, 10 Jul 2012 05:09:20 +0000 americanhobbyistblog 938555@http://en.forums.wordpress.com/ I'm still not able to view my stats! I did a "view source" of the blank page showing just the daily graphical bar chart... Because it starts with a spinning W (WordPress logo, classic-64.gif) and then, shows just the graphical bar chart.

Next, it does a jQuery to flot-stats-data.php, which shows nothing but the chart, itself.

The rest of the page is blank, as if some code was rewritten.

The problem replicates in Linux and Windows XP via Chrome & Chromium, and shows the same in Android's browser. Was WordPress hacked into?

]]> wangtan on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938539 Tue, 10 Jul 2012 04:59:35 +0000 wangtan 938539@http://en.forums.wordpress.com/ I still have the same problem as the one bobberwyn originally posted about: clicking the bar graph on the dashboard will only take me to a screenshot of the traffic bar graph (which responds to my mouse's hovering over it) but clicking this new graph again does nothing. I am on Chrome 20.0.1132.47 m.

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938497 Tue, 10 Jul 2012 04:29:17 +0000 macmanx 938497@http://en.forums.wordpress.com/ This should be all fixed up now.

If you're still having trouble, please tell us exactly what you're having trouble with, and please tell us your browser and what version it is.

]]> formerheathen on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938342 Tue, 10 Jul 2012 00:12:19 +0000 formerheathen 938342@http://en.forums.wordpress.com/ I can get to the "bar graph" in the old stats area, but clicking on the bars doesn't bring up their corresponding pages; it just ignores the clicks. In the new stats area, the bar graph does not show up. I went to Weeks, and then back to Days, ad then DID get the bars... but clicking on them to view the daily stats takes me to "Page Not Found."

]]> macmanx on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938326 Mon, 09 Jul 2012 23:53:49 +0000 macmanx 938326@http://en.forums.wordpress.com/ I sure will.

]]> thirtyfourflavours on "Stats details not showing" http://en.forums.wordpress.com/topic/stats-details-not-showing#post-938324 Mon, 09 Jul 2012 23:52:25 +0000 thirtyfourflavours 938324@http://en.forums.wordpress.com/ let us know when this gets updated please...macmanx.

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