WordPress.com Forums » Topic: Stats not "loading" on dashboard http://en.forums.wordpress.com/topic/stats-not-loading-on-dashboard WordPress.com Forums » Topic: Stats not "loading" on dashboard en Sat, 25 May 2013 01:40:16 +0000 http://bbpress.org/?v=1.1-alpha-2539 mariannecoyne on "Stats not "loading" on dashboard" http://en.forums.wordpress.com/topic/stats-not-loading-on-dashboard#post-911642 Tue, 12 Jun 2012 20:52:47 +0000 mariannecoyne 911642@http://en.forums.wordpress.com/ Thank you, timethief...

I entered my site through another browser and that worked. Things there are fine. I'll look into cleaning out browser cache and cookies, etc.

I hope this helps others, too.

Blessings,
Marianne

]]> timethief on "Stats not "loading" on dashboard" http://en.forums.wordpress.com/topic/stats-not-loading-on-dashboard#post-911465 Tue, 12 Jun 2012 19:11:21 +0000 timethief 911465@http://en.forums.wordpress.com/ Hello there,
These are the troubleshooting steps we take whenever any issues like this arise:
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
resetting your router and modem and rebooting your computer
then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
trying another browser

If those do not work for you then we need to know
(1) how you are connecting to the internet and to WordPress.com. The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

(2) exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

]]> fjunchclick on "Stats not "loading" on dashboard" http://en.forums.wordpress.com/topic/stats-not-loading-on-dashboard#post-911423 Tue, 12 Jun 2012 18:57:19 +0000 fjunchclick 911423@http://en.forums.wordpress.com/ Same problem here.

]]> mariannecoyne on "Stats not "loading" on dashboard" http://en.forums.wordpress.com/topic/stats-not-loading-on-dashboard#post-911064 Tue, 12 Jun 2012 12:53:38 +0000 mariannecoyne 911064@http://en.forums.wordpress.com/ For the past 12 hours or so the stats information on my dashboard will not show. The word "Loading" just remains under the section. Has anyone else been having this problem, or know the solution? Is it something on WordPress' end or mine?

Thank you,
Marianne

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