WordPress.com Forums » Topic: Stats not loading with IE 10 http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10 WordPress.com Forums » Topic: Stats not loading with IE 10 en Tue, 18 Jun 2013 22:45:02 +0000 http://bbpress.org/?v=1.1-alpha-2539 arkitekt878 on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1057507 Thu, 01 Nov 2012 19:19:31 +0000 arkitekt878 1057507@http://en.forums.wordpress.com/ I'm glad the problem has been resolved....now all I have to do is sort my hardware problem, hopefully this weekend.

]]> joen on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1057410 Thu, 01 Nov 2012 18:08:42 +0000 joen 1057410@http://en.forums.wordpress.com/ The issue should now be resolved, thanks for reporting it!

]]> macmanx on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1056239 Wed, 31 Oct 2012 17:06:48 +0000 macmanx 1056239@http://en.forums.wordpress.com/ Not a problem, one of my colleagues with Windows 8 was able to reproduce the problem, so we are working on this.

If you are able to get Windows 8 back up and running, the stats work for now if you switch IE 10 to its IE 9 mode.

]]> arkitekt878 on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1056083 Wed, 31 Oct 2012 12:55:49 +0000 arkitekt878 1056083@http://en.forums.wordpress.com/ This morning I had a major system crash with Windows 8 due to a hardware problem. For the moment I am running on Windows 7 and can't help any further with this thread until I sort out the hardware issue which may be a bios problem...

]]> arkitekt878 on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1055744 Tue, 30 Oct 2012 22:58:54 +0000 arkitekt878 1055744@http://en.forums.wordpress.com/ I don't need access to the stats at the moment and I'm willing to wait a bit to see if the problem can be resolved. With Windows 8 I am trying to run as clean a machine as possible so I'm trying to avoid installing duplicate software, like browsers, zip utilities, etc.

]]> macmanx on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1055725 Tue, 30 Oct 2012 22:47:51 +0000 macmanx 1055725@http://en.forums.wordpress.com/ If you need access to stats now, all other browsers (even IE 9) seem to be loading the stats just fine.

http://browsehappy.com/

]]> macmanx on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1055722 Tue, 30 Oct 2012 22:44:01 +0000 macmanx 1055722@http://en.forums.wordpress.com/ Excellent, at least those work. Please hang in there while I track down someone with Windows 8 and IE 10 to take a look at this.

]]> arkitekt878 on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1055719 Tue, 30 Oct 2012 22:42:48 +0000 arkitekt878 1055719@http://en.forums.wordpress.com/ All of the Tabs - New Post, Reader, Notifications, My Blogs, Freshly Pressed are working, it only appears to be Stats that seems to have a problem

]]> macmanx on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1055637 Tue, 30 Oct 2012 21:44:00 +0000 macmanx 1055637@http://en.forums.wordpress.com/ Are you able to access other tabs, like http://wordpress.com/#!/read/ and http://wordpress.com/#!/my-blogs/ ?

]]> arkitekt878 on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1055499 Tue, 30 Oct 2012 19:48:54 +0000 arkitekt878 1055499@http://en.forums.wordpress.com/ I have tried all of the steps mentioned in turn and it has not made any difference.

When I go to Dashboard I can see the bar graph for each day, that hasn't changed. But when I select an individual day to look at the stats all I see is a new page with the tabs at the top and where the stats should appear I get a little graphic, just like an asterisk, which is rotating and the word underneath is Loading.

It stays like that for evermore.

]]> macmanx on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1055363 Tue, 30 Oct 2012 18:34:23 +0000 macmanx 1055363@http://en.forums.wordpress.com/ First, please try these four things:

1. Try clearing your browser's cache and cookies: http://en.support.wordpress.com/browser-issues/

2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

3. Try with all browser extensions or add-ons temporarily disabled.

4. Try enabling HTTPS: http://en.support.wordpress.com/https/

Please let us know how each step goes for you.

]]> arkitekt878 on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1053892 Sun, 28 Oct 2012 23:41:19 +0000 arkitekt878 1053892@http://en.forums.wordpress.com/ Oh! I'm happy to wait. I've got a few other problems with Windows 8, software that is certified to run, not doing so. So I've been on to a few Tech Support sites today. I realise that the forums are for help and that you are not tech support.

I have a feeling it's IE10 is the problem, probably something to do with JAVA but I wanted to let the WordPress staff know about it in case anyone else is having problems.

]]> timethief on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1053863 Sun, 28 Oct 2012 22:59:26 +0000 timethief 1053863@http://en.forums.wordpress.com/ Please understand that it's the weekend and we aren't aware of when Staff may appear to deal with the threads we have flagged for their attention. That's why your patience is required while waiting.

]]> arkitekt878 on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1053862 Sun, 28 Oct 2012 22:57:52 +0000 arkitekt878 1053862@http://en.forums.wordpress.com/ I had a look at the link and IE10 is there, thank you for your help so far.

]]> timethief on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1053744 Sun, 28 Oct 2012 20:56:24 +0000 timethief 1053744@http://en.forums.wordpress.com/ The modlook tag I put in the sidebar was removed. Only those who post tags, Staff and Moderators can remove tags. WordPress.com supports the latest browser versions found at this link http://browsehappy.com

]]> arkitekt878 on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1053742 Sun, 28 Oct 2012 20:54:09 +0000 arkitekt878 1053742@http://en.forums.wordpress.com/ Hopefully it's something simple like a setting in IE10, but I've had a look and can't see anything obvious.

]]> timethief on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1053726 Sun, 28 Oct 2012 20:43:33 +0000 timethief 1053726@http://en.forums.wordpress.com/ Thanks for letting us know this. I have flagged the thread for Staff attention.

]]> arkitekt878 on "Stats not loading with IE 10" http://en.forums.wordpress.com/topic/stats-not-loading-with-ie-10#post-1053720 Sun, 28 Oct 2012 20:35:07 +0000 arkitekt878 1053720@http://en.forums.wordpress.com/ I just upgraded my OS to Windows 8 today. Using IE 10 I've found my stats are not loading.

I suspect it's an IE 10 problem but thought I'd make people aware of this.

If I use Chrome stats are loading fine.

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