WordPress.com Forums » Topic: Subscribers didn't migrate to .org after Staff moved them http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them WordPress.com Forums » Topic: Subscribers didn't migrate to .org after Staff moved them en Sun, 19 May 2013 03:59:41 +0000 http://bbpress.org/?v=1.1-alpha-2539 kardotim on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1140955 Fri, 01 Feb 2013 14:35:54 +0000 kardotim 1140955@http://en.forums.wordpress.com/ We're very sorry for the inconvenience. Our developers weren't able to restore the lost subscribers. Since you still have the e-mail confirmation, are you able to re-invite the users?

Thank you for your patience.

]]> blondecroatian on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1140309 Thu, 31 Jan 2013 20:41:59 +0000 blondecroatian 1140309@http://en.forums.wordpress.com/ What happened to all the other subscribers that were at WordPress.com? I counted my emails that I received from WordPress.com when I was still hosted here, and there were over 75 subscription email confirmations... so I know at least 75 people were subscribed via email.

I don't know how all that could have been lost and reduced to just 11?

]]> kardotim on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1137759 Tue, 29 Jan 2013 17:52:43 +0000 kardotim 1137759@http://en.forums.wordpress.com/ These are your current subscribers on your self-hosted site. That's all there is.

WP.com Subscribers: 1
EMail Subscribers: 11
Comment Subscribers: 27

Feel free to contact us if you have any other questions.

]]> kardotim on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1137339 Tue, 29 Jan 2013 08:01:12 +0000 kardotim 1137339@http://en.forums.wordpress.com/ I will nudge the developer again today to get this fixed. My apologies for the delay.

]]> blondecroatian on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1134385 Fri, 25 Jan 2013 23:34:50 +0000 blondecroatian 1134385@http://en.forums.wordpress.com/ Hi Kardotom,

Any luck with this?

Thanks... I'm not trying to be pushy but it's been over 3 weeks since I've migrated my blog over and have "lost" these subscribers. Just trying to get them back as soon as I can....

]]> kardotim on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1129412 Mon, 21 Jan 2013 05:50:57 +0000 kardotim 1129412@http://en.forums.wordpress.com/ Sorry for the delay. I've contacted our developers to take a closer look at this. I'll keep you informed.

Thank you for your patience.

]]> blondecroatian on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1129372 Mon, 21 Jan 2013 02:51:30 +0000 blondecroatian 1129372@http://en.forums.wordpress.com/ Kardotim - any luck with figuring this out?

]]> blondecroatian on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1125720 Wed, 16 Jan 2013 15:04:51 +0000 blondecroatian 1125720@http://en.forums.wordpress.com/ Hi kardotim,

Here is a screenshot of what I see when I go in to Jetpack >> Site Stats and then scroll to the bottom.

http://tacklingmommyhood.com/wp-content/uploads/2013/01/Screen-Shot-2013-01-16-at-4.01.45-PM.png

Then, here is a screenshot of what I see when I click the link on that screen that says 12 "Blog". It lists all of my email followers and their email addresses. It tells me I have 1 wordpress.com follower and 11 email followers. I know I had over 75 email followers because I just went into my inbox and counted all the notification emails I received from wordpress.com when someone would subscribe via email.

http://tacklingmommyhood.com/wp-content/uploads/2013/01/Screen-Shot-2013-01-16-at-3.59.15-PM.png

]]> kardotim on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1125679 Wed, 16 Jan 2013 13:29:10 +0000 kardotim 1125679@http://en.forums.wordpress.com/ I took a look and everything is working properly. Could you send us a screenshot of the page where you're seeing this?

Sorry for the inconvenience.

]]> blondecroatian on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1125652 Wed, 16 Jan 2013 12:58:53 +0000 blondecroatian 1125652@http://en.forums.wordpress.com/ Anyone?

]]> blondecroatian on "Subscribers didn't migrate to .org after Staff moved them" http://en.forums.wordpress.com/topic/subscribers-didnt-migrate-to-org-after-staff-moved-them#post-1121204 Sat, 12 Jan 2013 10:06:45 +0000 blondecroatian 1121204@http://en.forums.wordpress.com/ I requested that my email subscribers be moved to my new .org site. A staff member said that she had moved them (see here: http://en.forums.wordpress.com/topic/transfer-subscribers-to-org?replies=4#post-1116242), but when I look at my Subscriptions widget in .org I do not see the subscribers (I had close to 100, and now it says I only have 9). I would respond to my original support post, but the Staff member closed the topic to new responses.

Can a staff member please help me? Is there anything I need to do to "see" that the subscribers have migrated over?

P.S. I had over 200 reader followers and email subscribers, and I know that about 100 of them were just email subscribers.

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