WordPress.com Forums » Topic: Subscribers not receiving updates from my blog http://en.forums.wordpress.com/topic/subscribers-not-receiving-updates-from-my-blog WordPress.com Forums » Topic: Subscribers not receiving updates from my blog en Wed, 22 May 2013 19:54:47 +0000 http://bbpress.org/?v=1.1-alpha-2539 timethief on "Subscribers not receiving updates from my blog" http://en.forums.wordpress.com/topic/subscribers-not-receiving-updates-from-my-blog#post-680680 Thu, 25 Aug 2011 20:46:37 +0000 timethief 680680@http://en.forums.wordpress.com/ Best wishes.

]]> lexmorgan on "Subscribers not receiving updates from my blog" http://en.forums.wordpress.com/topic/subscribers-not-receiving-updates-from-my-blog#post-680679 Thu, 25 Aug 2011 20:44:26 +0000 lexmorgan 680679@http://en.forums.wordpress.com/ The email delay is the only problem that could possibly be it, because the subscribers who have contacted me have set their management to receive updates "immediately," and there is nothing in their spam folders.

In the case of one subscriber who contacted me, she hasn't received an email about new posts in weeks, so I doubt an email delay is at fault.

This issue applies only to my email subscribers...as far as I know, my subscribers with WordPress accounts are receiving updates just fine.

Thank you for your help! I've contacted support, so hopefully we can get this issue resolved quickly.

]]> timethief on "Subscribers not receiving updates from my blog" http://en.forums.wordpress.com/topic/subscribers-not-receiving-updates-from-my-blog#post-680664 Thu, 25 Aug 2011 20:28:49 +0000 timethief 680664@http://en.forums.wordpress.com/ Subscribers sometimes forget that they themselves choose how frequently they will receive posts by email.

When readers subscribe, they’ll get an email update (either immediately, daily, or weekly, depending on the frequency they choose) when you write new posts on your blog. http://en.support.wordpress.com/blog-subscriptions/

Another thing that sometimes happens is that they do not white-list emails from @wordpress.com and the posts are in their email spam filters.

A third thing that can happen is that there is an email delay and a few hours later they appear.

Please confirm with your subscribers that those three factors are not in play here before contacting Staff.

]]> lexmorgan on "Subscribers not receiving updates from my blog" http://en.forums.wordpress.com/topic/subscribers-not-receiving-updates-from-my-blog#post-680630 Thu, 25 Aug 2011 20:00:27 +0000 lexmorgan 680630@http://en.forums.wordpress.com/ Two of my subscribers have said they are not receiving emails from WordPress when I update my blog. They are listed as email subscribers, so I can't see a reason they aren't receiving them. Help?

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