WordPress.com Forums » Topic: Unable to install my own template http://en.forums.wordpress.com/topic/unable-to-install-my-own-template WordPress.com Forums » Topic: Unable to install my own template en Tue, 18 Jun 2013 07:55:29 +0000 http://bbpress.org/?v=1.1-alpha-2539 justjennifer on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-662157 Wed, 03 Aug 2011 22:16:37 +0000 justjennifer 662157@http://en.forums.wordpress.com/ Yay! I love happy endings!

]]> weirdtalesdesigns on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-662066 Wed, 03 Aug 2011 19:46:15 +0000 weirdtalesdesigns 662066@http://en.forums.wordpress.com/ @designsimply Yes it's working again! I don't now what you done, or I did, but thank you so much. I truly appreciate it.

Oooh my! The Install tab is also there!!!!!!!!!! Awww that incredible!!

THANK YOU
THANK YOU
THANK YOU

l LOVE YOU GUYS!!!

]]> designsimply on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-662041 Wed, 03 Aug 2011 19:17:14 +0000 designsimply 662041@http://en.forums.wordpress.com/ Ah, this is helpful! So, the nameservers and A records are different things. Different hosts have different requirements so it's always a good idea to ask your host exactly what DNS you need to update (for anyone else reading this thread).

@weirdtalesdesigns, I think we've got http://weirdtalesdesigns.com/ sorted for you now (we added the A record). It's working for me. Is it working for you?

]]> weirdtalesdesigns on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-661923 Wed, 03 Aug 2011 15:28:45 +0000 weirdtalesdesigns 661923@http://en.forums.wordpress.com/ @designsimply is it permitted to direct contact you, if it's ok with you too?

]]> weirdtalesdesigns on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-661921 Wed, 03 Aug 2011 15:23:01 +0000 weirdtalesdesigns 661921@http://en.forums.wordpress.com/ @designsimply here is the nameservers from the DNS section:

Preview DNS: Enabled Preview My Site
Nameserver(s):
ns75.domaincontrol.com
ns76.domaincontrol.com
A Record:
68.178.232.99

It's the same, right? Plus, when I updated the nameservers in wordpress (more than 5 hours ago) the weirdtalesdesigns.com it shows a message "This page is parked free, courtesy of Automattic"
Why all these happening to me??? :)

]]> designsimply on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-661909 Wed, 03 Aug 2011 14:45:29 +0000 designsimply 661909@http://en.forums.wordpress.com/ Regarding a "Zone Refresh", I'm pretty sure that re-updating the name servers will refresh everything but I will double check on that. Also, do keep in mind that every time you make any changes to DNS, that information gets sent to a set of master databases and it takes time for various internet service providers to pick up those changes and that's why there is a delay from the time you change the settings to when you can see the settings start to work. How long it takes depends on how often your ISP updates against the master databases and whether they use caching for that information and how long it takes for those kinds of things to update.

]]> designsimply on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-661907 Wed, 03 Aug 2011 14:41:37 +0000 designsimply 661907@http://en.forums.wordpress.com/ @weirdtalesdesigns, sorry this process was so frustrating to you! DNS changes can be tricky sometimes if you dont' know exactly what to change or what to ask for when you call your web host.

I looked up your WordPress.com account and I see that you registered weirdtalesdesigns.com and that you updated the name servers to NS75.DOMAINCONTROL.COM and NS76.DOMAINCONTROL.COM, but I'm not sure those are the correct settings. When updating name servers, you need to find out from your host what the settings should be. The name server settings should be listed in your web hosting account though, so you should be able to find them without too much trouble. Can you please do the following?

1. Go to GoDaddy.com and log in to your Account Manager.
2. Go to My Products → Web Hosting.
3. Click the Launch button next to the hosting account. This should pull up the Hosting Control Center.
4. In the DNS section, click "View."
5. Copy the name servers and make sure those are the ones setup in your WordPress.com domain manager or paste them here and I will help you make the update.

I'm sure we can help you get your domain setup how you want! But we do need to know your hosting name servers first, and that info needs to be provided by your web host.

]]> weirdtalesdesigns on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-661777 Wed, 03 Aug 2011 09:23:29 +0000 weirdtalesdesigns 661777@http://en.forums.wordpress.com/ @justjennifer, If that will help, yes please do
@macmanx, so no deed to do the "Zone Refresh" that godaddy told me to? Concerning the nameservers I just changed them.

And now what? :S

]]> macmanx on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-661745 Wed, 03 Aug 2011 08:01:40 +0000 macmanx 661745@http://en.forums.wordpress.com/ Actually, your nameservers haven't been changed yet.

Please follow this guide to change your nameservers: http://en.support.wordpress.com/domain-mapping/domain-management/#update-nameservers

You'll need to get the correct nameserver values from GoDaddy.

]]> justjennifer on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-661728 Wed, 03 Aug 2011 07:41:29 +0000 justjennifer 661728@http://en.forums.wordpress.com/ I'm going to tag this thread for Staff assistance. I'm sure they will assist in getting you sorted out. Good luck!

]]> weirdtalesdesigns on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-661725 Wed, 03 Aug 2011 07:37:38 +0000 weirdtalesdesigns 661725@http://en.forums.wordpress.com/ Good morning everyone,
I told godaddy support all the brief history of my problem, and they response was: <i> Research into your issue indicates that you need to contact your domain registrar and have them do what is called a "Zone Refresh." This is done when your Nameservers are not reporting properly. Once this has been done, you can use the information here to set your nameservers.</i>

Do you know how to do that? I already searched on forum but I couldn't find something relative.

Thank you all

]]> justjennifer on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-660027 Mon, 01 Aug 2011 09:04:17 +0000 justjennifer 660027@http://en.forums.wordpress.com/ Ask godaddy for the nameservers and enter them on the domain management dashboard as per the Support doc airodyssey pointed to. Follow it step-by-step, one step at a time.

]]> weirdtalesdesigns on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-660019 Mon, 01 Aug 2011 08:54:20 +0000 weirdtalesdesigns 660019@http://en.forums.wordpress.com/ Omg, I'm so frustrated. I'm totally newbie at this. So, if I have to do the procedure described here http://en.support.wordpress.com/domain-mapping/domain-management/#update-nameservers' , to update the nameservers, what should I write as new nameservers?

@airodyssey I have read both the support document and your response to me, I understand what you are saying to me, but I don't know how to do that :(

I would appreciate any help

]]> airodyssey on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-659713 Sun, 31 Jul 2011 22:59:37 +0000 airodyssey 659713@http://en.forums.wordpress.com/ @weirdtalesdesigns, did you only read the support document, or did you also read my response? http://en.forums.wordpress.com/topic/how-to-upload-a-template-theme?replies=13#post-659679

]]> auxclass on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-659696 Sun, 31 Jul 2011 22:27:32 +0000 auxclass 659696@http://en.forums.wordpress.com/ You can change where the name-servers point at any time - I have one domain I changed the name-servers 4 times in less than a week from the time I registered the domain. Having the domain registered here should not slow down your getting a WordPress.ORG install up and running.

]]> weirdtalesdesigns on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-659686 Sun, 31 Jul 2011 22:11:06 +0000 weirdtalesdesigns 659686@http://en.forums.wordpress.com/ Hello Airodyssey and thanks for your replies,
I have already check the page you sent me. It says somewhere: "Note: You may not transfer a domain name for 60 days after its purchase, renewal, nameserver change, or any contact information change. It is a rule set by the Internet Corporation for Assigned Names and Numbers (ICANN) and standard across all registrars. "

So, is anything I can do? :(

]]> airodyssey on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-659681 Sun, 31 Jul 2011 21:57:27 +0000 airodyssey 659681@http://en.forums.wordpress.com/ Oops, this one:
http://en.forums.wordpress.com/topic/how-to-upload-a-template-theme?replies=13#post-659679

]]> airodyssey on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-659680 Sun, 31 Jul 2011 21:56:42 +0000 airodyssey 659680@http://en.forums.wordpress.com/ I already answered you here
http://en.support.wordpress.com/domain-mapping/domain-management/#update-nameservers

]]> weirdtalesdesigns on "Unable to install my own template" http://en.forums.wordpress.com/topic/unable-to-install-my-own-template#post-659674 Sun, 31 Jul 2011 21:44:40 +0000 weirdtalesdesigns 659674@http://en.forums.wordpress.com/ A brief history: I have purchased a custom domain in wordpress.com under the name weirdtalesdesigns.com with the though that I have the option to install my own template.
After reading at the support section here: http://en.support.wordpress.com/themes/adding-new-themes/ that "You can move your WordPress.com blog to a web host that allows editing and uploading of completely custom themes" , I choose a hosting plan in godaddy.com suitable for wordpress.

When the setup was ready I installed the WordPress application ( https://hostingconnection.godaddy.com/Application/WordPress.aspx ) but I still didn't see any Install button at the Appearance section in Dashboard.
I have been told that this happened because the domain I purchase was hosting fro free at the WordPress, SO I applied for a domain transfer at godaddy.com, and after all these I received a failure message back that the domain is new and I have to wait 60 days to complete the transfer.

What can I do to have an urgent transfer. I really need to set up my site. Is it so hard???

Sorry for my poor English. I'm really desperate.

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