WordPress.com Forums » Topic: Unable to update my email address

zandyring on "Unable to update my email address"

zandyring — Wed, 12 Dec 2012 16:30:29 +0000

Hi there,

I'm going to move this to a support ticket, since we will need to discuss your various email addresses.

Cheers!

timethief on "Unable to update my email address"

timethief — Tue, 11 Dec 2012 20:56:13 +0000

You have two separate email address settings at WordPress.com.

Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

Try changing it at http://wordpress.com/#!/settings/ first.

If that doesn't work, try Users -> Personal Settings in your blog's Dashboard.

Note: Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

If you have succeeded in getting that far but have no received an email confirmation please check your email client spam/junk mail filter. I have tagged this thread for a Staff follow-up.

patricia5678 on "Unable to update my email address"

patricia5678 — Tue, 11 Dec 2012 19:58:13 +0000

WordPress is not allowing me to update my email address to the one I currently use. It tells me that that email address is in use. I know it's in use because it's MY email address. Also, I was told that I would receive an email at my current address but so far nothing has come through.