WordPress.com Forums » Topic: Uploading Media Problem...images are no longer thumbnail size http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size WordPress.com Forums » Topic: Uploading Media Problem...images are no longer thumbnail size en Fri, 24 May 2013 11:23:25 +0000 http://bbpress.org/?v=1.1-alpha-2539 kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/3#post-1115885 Tue, 08 Jan 2013 18:14:42 +0000 kathrynwp 1115885@http://en.forums.wordpress.com/ My pleasure. I'm going to close this thread now, but if you have any further issues, feel free to start a new thread and tag it with "modlook" (without quotes).

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/3#post-1115836 Tue, 08 Jan 2013 17:45:35 +0000 socialeyesnyc 1115836@http://en.forums.wordpress.com/ Thanks so much!

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/3#post-1114750 Mon, 07 Jan 2013 15:55:47 +0000 kathrynwp 1114750@http://en.forums.wordpress.com/

So far, so good!

Very glad to hear it!

If I have a post that turns pages with "click here for more" and "next page" is the entire post still considered one view, or if every time they click to turn the page is it a separate view?

Each URL is a different "view" - so check the browser's address bar, and if the URL changes, then it'll count as another view.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/3#post-1113796 Sun, 06 Jan 2013 15:47:02 +0000 socialeyesnyc 1113796@http://en.forums.wordpress.com/ Kathryn-

So far, so good! Quick question on another topic. If I have a post that turns pages with "click here for more" and "next page" is the entire post still considered one view, or if every time they click to turn the page is it a separate view?
Thanks!

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/3#post-1103189 Tue, 25 Dec 2012 16:31:19 +0000 socialeyesnyc 1103189@http://en.forums.wordpress.com/ Thanks, Kathryn. Will keep you posted. Happy holiday's!

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/3#post-1102304 Sun, 23 Dec 2012 22:54:03 +0000 kathrynwp 1102304@http://en.forums.wordpress.com/ The new Visual Editor is now live - we hope it fixes the bug you've been experiencing, where you've been losing your coloured text formatting. Please let us know how it goes.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/3#post-1100614 Fri, 21 Dec 2012 12:16:10 +0000 socialeyesnyc 1100614@http://en.forums.wordpress.com/ Got it, thanks. I have a very straight forward "things to do" in NYC blog...would be perfect for Freshly Pressed. Been here close to a year with well over 400 posts...I would appreciate a little "love".

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/3#post-1100055 Thu, 20 Dec 2012 19:43:31 +0000 kathrynwp 1100055@http://en.forums.wordpress.com/ Hmm, I'm not sure why that is, but you could try this one:

http://en.support.wordpress.com/freshly-pressed/

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/3#post-1100043 Thu, 20 Dec 2012 19:34:54 +0000 socialeyesnyc 1100043@http://en.forums.wordpress.com/ Your link had a "Do Not Proceed...This Is Not The Site You're Looking For" message. Do you mind sending me another link??

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/3#post-1100036 Thu, 20 Dec 2012 19:30:19 +0000 kathrynwp 1100036@http://en.forums.wordpress.com/ Sure - you might be interested in this. :-)

So You Want To Be Freshly Pressed

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1100031 Thu, 20 Dec 2012 19:26:22 +0000 socialeyesnyc 1100031@http://en.forums.wordpress.com/ You bet! Thanks for all your help...I just KNEW that I wasn't seeing things. By the way, is it possible to ask how to get my posting picked for "Freshly Pressed"?

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1099915 Thu, 20 Dec 2012 17:44:15 +0000 kathrynwp 1099915@http://en.forums.wordpress.com/ Hi there - thanks for checking in.

The bug was patched by WebKit and our developers have rebuilt the TinyMCE visual editor. They are in the midst of conducting tests before it goes live to make sure it works properly and has no unintended consequences.

Thanks for your continued patience.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1099790 Thu, 20 Dec 2012 16:14:21 +0000 socialeyesnyc 1099790@http://en.forums.wordpress.com/ Hi Kathryn,

How are we making out?

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1097636 Mon, 17 Dec 2012 21:59:39 +0000 kathrynwp 1097636@http://en.forums.wordpress.com/ On further investigation, this bug is actually a conflict between TinyMCE (the Visual Editor software that we use in WordPress.com) and the WebKit browser engine that powers Chrome and Safari. Our developers have reported it to the WebKit engineers and are hoping that a fix will be in place soon.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1097590 Mon, 17 Dec 2012 21:28:43 +0000 socialeyesnyc 1097590@http://en.forums.wordpress.com/ Hi Kathryn,

Any update on the progress of fixing the problem?

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1094306 Thu, 13 Dec 2012 19:13:08 +0000 kathrynwp 1094306@http://en.forums.wordpress.com/ Will do. Hopefully switching to Firefox temporarily isn't too much of a burden. I'll keep you updated here.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1094213 Thu, 13 Dec 2012 17:46:04 +0000 socialeyesnyc 1094213@http://en.forums.wordpress.com/ Yes, please keep me posted. All of our work is generally done on Chrome and will take quite a bit of work to jump to a new system. So, I'm hoping that it will all be corrected soon.

Thank you again for all your help. It's much appreciated!

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1093599 Wed, 12 Dec 2012 21:55:04 +0000 kathrynwp 1093599@http://en.forums.wordpress.com/ One of our staff members was finally able to replicate your issue with the disappearing colour in Chrome. The good news is the problem didn't seem to happen in Firefox, so until we can get the issue fixed I highly recommend you download Firefox and use that temporarily:
http://www.getfirefox.net/

In terms of the behaviour on links, I'm not sure that sounds like a bug. Links are only expected to be clickable once a post is previewed or viewed.

I will keep you posted here if there are any new developments.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1093176 Wed, 12 Dec 2012 16:12:34 +0000 socialeyesnyc 1093176@http://en.forums.wordpress.com/ Good morning Kathryn,

Can you please give me an update to any progress on figuring out my problems? It's really starting to hinder my work, as I have to repeat every step I take several times.

The same problems persist today: If I hit backspace, all of the highlighted color disappears on the page. And, my external links to other sites do not go live until I save the draft when I enter them in the insert/edit link box.

Thanks again!

]]> ubriaca on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1092405 Tue, 11 Dec 2012 18:39:32 +0000 ubriaca 1092405@http://en.forums.wordpress.com/ I've nothing to contribute here -- I'm only trying to unsubscribe from this topic, since it doesn't concern my problem, which Kathryn has already resolved for me. For some reason, when I get all the emails, the "unsubscribe" link on them doesn't work.I hope it'll work now that I've unchecked the box below.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1092396 Tue, 11 Dec 2012 18:32:16 +0000 socialeyesnyc 1092396@http://en.forums.wordpress.com/ Thanks for your help!

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1092384 Tue, 11 Dec 2012 18:24:54 +0000 kathrynwp 1092384@http://en.forums.wordpress.com/ Thanks for the reports. I've passed them along to the engineers who are investigating this.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1092351 Tue, 11 Dec 2012 17:55:42 +0000 socialeyesnyc 1092351@http://en.forums.wordpress.com/ I'm currently working on a post http://wp.me/p248Xv-3BA. Just lost all my color work... Perhaps you can see where it broke on this link? It seems that I'm having a problem with several parts of the tool bar. Thanks!

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1092323 Tue, 11 Dec 2012 17:16:55 +0000 socialeyesnyc 1092323@http://en.forums.wordpress.com/ Kathryn, I'm sorry to be a pain in the neck, but now when I attempt to attach links to the page I have to update after every line I enter for it to be live. In other words, when you put a link into the "insert/edit", it doesn't work unless you update the draft after every single entry to activate it. Please help.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1092244 Tue, 11 Dec 2012 14:56:12 +0000 socialeyesnyc 1092244@http://en.forums.wordpress.com/ Done! I'm sure you're as frustrated as I am. Please keep me posted on your progress.

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1092205 Tue, 11 Dec 2012 14:08:01 +0000 kathrynwp 1092205@http://en.forums.wordpress.com/ If the problem is still happening with your extensions off, you can go ahead and turn them back on. Chrome is a fine browser - we're just trying to narrow down the source of the problem, since this is the only report we've had, and we unfortunately haven't been able to reproduce it yet.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1091827 Tue, 11 Dec 2012 00:41:22 +0000 socialeyesnyc 1091827@http://en.forums.wordpress.com/ Kathryn,

FYI- I have the Chrome extensions turned off and I just lost all the color on the page I am working on. This one is a PAGE, not a POST like the previous one.

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1091738 Mon, 10 Dec 2012 22:51:06 +0000 socialeyesnyc 1091738@http://en.forums.wordpress.com/ FYI: It happened again right after our last correspondence. I hit the "backspace" button to adjust a line on the page and the entire color was wiped out. Can you please take a look at that revision history? http://wp.me/p248Xv-3vB

Sure, I can temporarily turn off the extensions, but there were no new ones that were added since Thursday pm when this all started happening. It's just odd that it all started around the time that WordPress made all the Media changes. Please let me know when I can turn them back on again.

And, doesn't WordPress recommend that we use Chrome or am I mistaken? I appreciate all your help in attempting to solve this problem.

]]> kathrynwp on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1091718 Mon, 10 Dec 2012 22:26:16 +0000 kathrynwp 1091718@http://en.forums.wordpress.com/ Our developers have been looking into this, but so far no one's been able to reproduce the issue.

Since you haven't yet been able to try a different browser to rule out a browser-specific issue, would you mind temporarily turning off any Chrome browser extensions or add-ons that you might be running, and see if that makes a difference?

chrome://chrome/extensions/

]]> socialeyesnyc on "Uploading Media Problem...images are no longer thumbnail size" http://en.forums.wordpress.com/topic/uploading-media-problemimages-are-no-longer-thumbnail-size/page/2#post-1091512 Mon, 10 Dec 2012 19:06:04 +0000 socialeyesnyc 1091512@http://en.forums.wordpress.com/ ***Just happened again on the http://wp.me/p248Xv-3vB link***

I hit the backspace key...the page jumped and all the color was gone!

]]>