WordPress.com Forums » Topic: URGENT - blog hacked - no access to it http://en.forums.wordpress.com/topic/urgent-blog-hacked-no-access-to-it WordPress.com Forums » Topic: URGENT - blog hacked - no access to it en Wed, 19 Jun 2013 22:25:22 +0000 http://bbpress.org/?v=1.1-alpha-2539 macmanx on "URGENT - blog hacked - no access to it" http://en.forums.wordpress.com/topic/urgent-blog-hacked-no-access-to-it#post-1056696 Wed, 31 Oct 2012 22:29:25 +0000 macmanx 1056696@http://en.forums.wordpress.com/ You're welcome!

]]> anaesrock2012 on "URGENT - blog hacked - no access to it" http://en.forums.wordpress.com/topic/urgent-blog-hacked-no-access-to-it#post-1056668 Wed, 31 Oct 2012 22:13:06 +0000 anaesrock2012 1056668@http://en.forums.wordpress.com/ Thanks!

]]> macmanx on "URGENT - blog hacked - no access to it" http://en.forums.wordpress.com/topic/urgent-blog-hacked-no-access-to-it#post-1056653 Wed, 31 Oct 2012 22:01:41 +0000 macmanx 1056653@http://en.forums.wordpress.com/ I have sent an email to the address on your current account.

]]> anaesrock2012 on "URGENT - blog hacked - no access to it" http://en.forums.wordpress.com/topic/urgent-blog-hacked-no-access-to-it#post-1056648 Wed, 31 Oct 2012 21:57:54 +0000 anaesrock2012 1056648@http://en.forums.wordpress.com/ @timethief: I see. I apologize, but it just doesn't feel right to give info on public forums. I'm not an expert, so I'm not sure how to proceed. It would be much easier if someone could contact me directly. I'm sure you guys have my email address (for this account at least) and I can give you more details, like the url address, once we are connect safely. The blog in question belongs to the company I work for and I can disclose more info until I get an private e-mail from wordpress staff. I hope you can understand.
I look forward to resolving this matter.
Thnak youfor oyur time and consideration,
Ana.

]]> timethief on "URGENT - blog hacked - no access to it" http://en.forums.wordpress.com/topic/urgent-blog-hacked-no-access-to-it#post-1056635 Wed, 31 Oct 2012 21:50:13 +0000 timethief 1056635@http://en.forums.wordpress.com/ macmanx is Staff and I forgot to ask you for the URL. Without it there can be no moving forward.

]]> anaesrock2012 on "URGENT - blog hacked - no access to it" http://en.forums.wordpress.com/topic/urgent-blog-hacked-no-access-to-it#post-1056633 Wed, 31 Oct 2012 21:48:20 +0000 anaesrock2012 1056633@http://en.forums.wordpress.com/ @timethief: I can't login, so how can change my password if I can't login to account?
@macmanx: I would be happy to give you the url, but I worry a bout security. I'm not sure a public forum would be the right place to tell you the url. Are you part of the wordpress support team?

]]> macmanx on "URGENT - blog hacked - no access to it" http://en.forums.wordpress.com/topic/urgent-blog-hacked-no-access-to-it#post-1056509 Wed, 31 Oct 2012 19:55:23 +0000 macmanx 1056509@http://en.forums.wordpress.com/ What is the URL of the blog in question?

]]> timethief on "URGENT - blog hacked - no access to it" http://en.forums.wordpress.com/topic/urgent-blog-hacked-no-access-to-it#post-1056446 Wed, 31 Oct 2012 19:03:19 +0000 timethief 1056446@http://en.forums.wordpress.com/ This thread is flagged for Staff attention.

Go to your email program and change the password to a very difficult one because that's how many hackers gain access to blogs
Read > http://en.support.wordpress.com/security/

1. If you can log-in go here > Users > All Users and delete any user that does not belong there.

2. Disable post by email > http://en.support.wordpress.com/post-by-email/

3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/

4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password

5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

]]> anaesrock2012 on "URGENT - blog hacked - no access to it" http://en.forums.wordpress.com/topic/urgent-blog-hacked-no-access-to-it#post-1056443 Wed, 31 Oct 2012 19:00:17 +0000 anaesrock2012 1056443@http://en.forums.wordpress.com/ My other blog has been hacked and I can't login with my password anymore to make any changes to it. I create this blog just so I could contact you, but it turns out you don't have a direct email for support.
WORDPRESS SUPPORT TEAM: please, contact me asap so I can give you my other contact info details and we can solve this matter promptly.
Thank you!
Ana.
Blog url: http://raquelesrock.wordpress.com/

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