WordPress.com Forums » Topic: Where is my normal New Post Page? http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page WordPress.com Forums » Topic: Where is my normal New Post Page? en Wed, 22 May 2013 07:34:27 +0000 http://bbpress.org/?v=1.1-alpha-2539 azaozz on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083423 Sat, 01 Dec 2012 18:47:10 +0000 azaozz 1083423@http://en.forums.wordpress.com/ Thanks for the extra information. We will get to the bottom of this and make sure it never happens again.

]]> theelephantschild on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083414 Sat, 01 Dec 2012 18:19:18 +0000 theelephantschild 1083414@http://en.forums.wordpress.com/ I'm usually on WordPress several hours every day, and try to post, normally, 3 or 4 posts a day. Less lately. No tablet or smart phone.

I had a problem a few days before this started. I had just about finished a long post that had really taken me a lot of time, and clicked the 'save', and was told that it couldn't be saved because I was disconnected, and consequently the whole thing vanished except for the first 4 lines. I was furious, but I hadn't been saving frequently as I went along, so it was probably my fault, but I had no idea why I'd been disconnected — I explored around, looking at every item on the page, but as far as I know didn't change anything. I'd had some fleeting problems with things on the page not working quite right (preview button not working for example) but they were all fleeting and went away. I'm sorry, this is no help. I didn't, to my knowledge, resize the editor—I wouldn't know how, and I don't think I did it accidentally.

]]> theperfectipodcollection on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083413 Sat, 01 Dec 2012 18:19:01 +0000 theperfectipodcollection 1083413@http://en.forums.wordpress.com/ Hello azaozz,

I only use my desktop and laptop computers.

The problem started right after saving work, while editing a post in HTML mode. One unusual characteristic of my editing that day was the following: my wife was helping me that day (my hand is injured), and she had zoomed the text in to make it very large.

As I said before, I also approved a clever spam message an hour or two beforehand, one that had escaped the filter and looked quite authentic. I removed it almost immediately. I did not flag it, but I still may have a copy of it on email. Nothing about it is particularly notable, except for the smooth talk.

John

I hope that helps.

]]> azaozz on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083407 Sat, 01 Dec 2012 17:56:17 +0000 azaozz 1083407@http://en.forums.wordpress.com/ @theelephantschild and @theperfectipodcollection I'm glad the problem was resolved but we would still need to find out where that 17 million pixels setting came from.

Could you remember the last time you used the New Post or Edit Post screen before the problem? Did you use your usual computer and browser or perhaps used a tablet or even a smart phone? Also did you resize the editor (either Visual or Text)?

Thank you beforehand for any information.

]]> theelephantschild on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083351 Sat, 01 Dec 2012 16:54:02 +0000 theelephantschild 1083351@http://en.forums.wordpress.com/ Gasp! 17 million pixels. I will settle for your "for some reason" and not ask why, just be very grateful to have it resolved. And what a joy to wake up and find it all fixed. Everything seems to be working well. I cannot thank you enough.

]]> timethief on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083348 Sat, 01 Dec 2012 16:53:04 +0000 timethief 1083348@http://en.forums.wordpress.com/ Hooray! This is such good news.

]]> theperfectipodcollection on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083347 Sat, 01 Dec 2012 16:50:52 +0000 theperfectipodcollection 1083347@http://en.forums.wordpress.com/ Dear westi, macmanx, and the elephants,

What a wonderful surprise this morning to wake up and see the problem has been resolved. Thank you so much. I use WordPress almost every day, some days for hours at a time. This past week has been one of those experiences where you don't realize how important it is until it's gone.

I'm also happy I was able to study the various forum issues to find americanelephant and his identical problem. While macmanx had begun to help me on my own thread, things really started to head in the right direction once I piggybacked on elephant's thread.

Thanks; I'm stoked.

John

P.S. It's too bad I can't take everybody out for a nice meal. If you're ever in Portland, I'm buying!

]]> westi on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083211 Sat, 01 Dec 2012 10:30:04 +0000 westi 1083211@http://en.forums.wordpress.com/ @theelephantschild and @theperfectipodcollection this issue should now be resolved for you and anyone else suffering from it.

For some reason the height of your editors had both been set to over 17 Million pixels high which was hard for your browser to render ;)

I've fixed it up so this is no longer possible and you can now resize them down to a manageable size again.

]]> macmanx on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083204 Sat, 01 Dec 2012 09:44:30 +0000 macmanx 1083204@http://en.forums.wordpress.com/ Yeah, it's account-specific, and you account appears to be fine.

We're still looking into this.

]]> americanelephant on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083203 Sat, 01 Dec 2012 09:43:22 +0000 americanelephant 1083203@http://en.forums.wordpress.com/ OH! Just to be clear... it is only my co-blogger, the Elephant's Child, who is having these problems on her computer. Everything works as it should for me.

]]> americanelephant on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083199 Sat, 01 Dec 2012 09:39:53 +0000 americanelephant 1083199@http://en.forums.wordpress.com/ Mac, I suspect you didnt see the mess, because we have gone into "screen options" and deselected the sections that were obscuring the post editor. We have been able to post by doing so, but would like to be able to have everything working the was it is supposed to again. Thanks much for helping! We look forward to having this sorted out. :)

]]> macmanx on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083185 Sat, 01 Dec 2012 08:35:59 +0000 macmanx 1083185@http://en.forums.wordpress.com/ I forgot to mention that you should be able to post for now via http://wordpress.com/#!/post/ or an app: http://en.support.wordpress.com/apps/

]]> macmanx on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083184 Sat, 01 Dec 2012 08:32:50 +0000 macmanx 1083184@http://en.forums.wordpress.com/ Ok, I can see what I think is the problem here.

I logged in under your accounts (so it is specific to your accounts) and saw that the post editor was (as far as I can tell) infinite in length (I gave up after a while).

I didn't see the mess, but I'm guess the size of the post editor is probably the root cause.

We're looking into this now.

]]> theelephantschild on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page/page/2#post-1083085 Sat, 01 Dec 2012 03:28:49 +0000 theelephantschild 1083085@http://en.forums.wordpress.com/ I can only use the arrows on the scroll bar to move the type block up or down. I usually grabbed the bar below the arrow to move things faster than clicking. Now the slightest movement of the bar makes the whole thing go down an unknown amount--a lot. I can only click on the little arrows gingerly. I just had to disable 'likes and shares" and 'discussion' to get them off the type (New Post) block. And yes, there seem to be no bottom there.

]]> theperfectipodcollection on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1083077 Sat, 01 Dec 2012 03:11:45 +0000 theperfectipodcollection 1083077@http://en.forums.wordpress.com/ Both computers checked for the simple stuff (add-ons, browser, HTTPS, etc.). Both computers now updated to Firefox 17.0. No changes.

It's hard to pinpoint why the Edit module became defective. On that day, my wife was doing the typing, and had zoomed in so the text was very large on screen. Also, mine stopped working properly immediately after saving the data.

Other clues:

1) The Visual mode works OK, though using the keyboard arrows to scroll does not perfect. One too many "up-arrow" commands will cause the cursor to jump to the top of the text, for instance. The HTML mode (which I generally use) is a mess. Any cursor movement within the text can cause the text to become blurry, or blacked out, or the cursor will leave a line of cursor marks whereever it moves.

I hope that helps.

John

]]> theelephantschild on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1083060 Sat, 01 Dec 2012 02:35:22 +0000 theelephantschild 1083060@http://en.forums.wordpress.com/ Operating System: Windows 7
Web Browser: Firefox 17.0
Javascript: Enabled
Cookies: Enabled
Screen Resolution: 1920 x 1200
Browser Size: 1048 x 965
Color Depth: 24 bit
Flash Version: 11.4.402

]]> theperfectipodcollection on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1083049 Sat, 01 Dec 2012 02:16:11 +0000 theperfectipodcollection 1083049@http://en.forums.wordpress.com/ Now looking at my primary desktop computer. There are a couple of discrepancies.

Support Details says:
Firefox 16.0 (upgrading as I write)
Flash version 11.4 (will update)
Browser size: 1597 X 902
Screen resolution: 1920 X 1200

One computer uses Mac OS X 10.7, the other OS X 10.6. I will go through the list of suggested tests with my desktop (again), upgrade Firefox and Flash, and report back. Very appreciative.

]]> timethief on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1083031 Sat, 01 Dec 2012 01:54:02 +0000 timethief 1083031@http://en.forums.wordpress.com/ @theperfectipodcollection

My editing page looks very similar to americanelephant’s page, with the boundless edit module and no scrolling bar. I use two columns as he does, and usually, the second column will fold under the first column, if I make the screen window narrow. ... Firefox 17.0

@theelephantschild
I'm using using Firefox 17.0 on my blog
Browser Size is 1014 x 550
Screen Resolution 1024 x 768

What are your details? http://supportdetails.com

Note: I tagged this thread for Staff.

]]> theperfectipodcollection on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1083021 Sat, 01 Dec 2012 01:43:26 +0000 theperfectipodcollection 1083021@http://en.forums.wordpress.com/ Cache and cookies cleared. No change in edit page appearance.

The WordPress Support page verifies that third party cookies are enabled:
“Great, third party cookies are properly enabled in your browser!”

There was one extension, an Acrobat PDF 1.2 extension. Disabled, then rebooted Firefox and tried again. Problem still exists.

There are also a number of plug-ins. I disabled these as well, and rebooted. None of these worked.

Finally, I enabled HTTPS. I doubted this would be a problem, since 99-100% of my work takes place at home in a secure environment.

None of these worked to solve the problem. My editing page looks very similar to americanelephant’s page, with the boundless edit module and no scrolling bar. I use two columns as he does, and usually, the second column will fold under the first column, if I make the screen window narrow.

Thanks again. I hope we are making progress. I use Firefox 17.0, and am up to date.

]]> theelephantschild on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1083010 Sat, 01 Dec 2012 01:30:24 +0000 theelephantschild 1083010@http://en.forums.wordpress.com/ OK, Here is a screenshot: http://americanelephant.files.wordpress.com/2012/11/screenshot.jpg

As you can see, the "likes and shares" section and the "discussion" section are in front of the text box. You can kind of see the editing tools peeking out between them. Now. I can go to "screen options" and deselect these sections, and then get acccess to the editing text box, but obviously I dont want to have to turn everything off to view the text box. ALSO: If you look over to the scrollbar on the right, you'll notice how small the bar is -- that is because the text box has no bottom-- can't drag and drop these other sections beneath the add new post section, as we are supposed to be able to do.

Hopefully that all makes sense, and hopefully you can help! :D

Thanks very much!

]]> macmanx on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1082991 Sat, 01 Dec 2012 01:09:05 +0000 macmanx 1082991@http://en.forums.wordpress.com/ You're welcome!

]]> theperfectipodcollection on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1082971 Sat, 01 Dec 2012 00:57:55 +0000 theperfectipodcollection 1082971@http://en.forums.wordpress.com/ Thanks. I will try and let you know.

]]> theperfectipodcollection on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1082967 Sat, 01 Dec 2012 00:56:30 +0000 theperfectipodcollection 1082967@http://en.forums.wordpress.com/ I am also Firefox v 17.0, and use two Macs. Both Mac computers exhibit the same problems. I opened a second test blog about a day ago, and the editor worked fine for about an hour, until changing to this new problem, an Editor module with no scrollbar. It changed right after saving data. Depending on the magnification, the editor module box, the outline, sometimes disappears as well.

]]> macmanx on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1082960 Sat, 01 Dec 2012 00:53:47 +0000 macmanx 1082960@http://en.forums.wordpress.com/ americanelephant, would you please take a screenshot and upload it via Media -> Add New in your blog's Dashboard so we can see what you're seeing? http://en.support.wordpress.com/make-a-screenshot/

theperfectipodcollection, first make sure that your browser is up to date by visiting http://www.whatbrowser.org/

If it is not, please try updating your browser or switching to a different browser.

If it is, please do these four things:

1. Try clearing your browser's cache and cookies: http://en.support.wordpress.com/browser-issues/

2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

3. Try with all browser extensions or add-ons temporarily disabled.

4. Try enabling HTTPS: http://en.support.wordpress.com/https/

Please let us know how each step goes for you, and which browser (and version of) you're using if you're still having trouble.

]]> theperfectipodcollection on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1082949 Sat, 01 Dec 2012 00:46:07 +0000 theperfectipodcollection 1082949@http://en.forums.wordpress.com/ I am grateful to find someone with the same problem. Currently I can edit in a diminished capacity in Visual mode, but HTML mode is virtually useless.

]]> theperfectipodcollection on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1082944 Sat, 01 Dec 2012 00:44:21 +0000 theperfectipodcollection 1082944@http://en.forums.wordpress.com/ I am having the same problem, with slightly different results. Most importantly, the editing area has lost its scroll bar, and now continues down unbounded. (Not forever, but for a long ways). The problem shows up on all posts and pages when placed in Edit mode. Finally I found someone with the same problem. Wondering whether upgrading to premium service might help. FYI, I approved a spam comment that evaded the Aksimet filter on the day this problem started, if that is helpful. I removed it almost immediately.

theperfectipodcollection.wordpress.com

]]> americanelephant on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1082935 Sat, 01 Dec 2012 00:33:48 +0000 americanelephant 1082935@http://en.forums.wordpress.com/ Yeah, we tried that. Unfortunately, neither one makes the problem go away. other sections (for lack of the right word) appear in front of & obscuring the "write new post" text box and editing tools, and the text box still goes down forever with no end, so we cant drag the other sections beneath it -- same problem happens whether it's 1 column or 2, but at least with 2 columns, some boxes move over to the right hand column, so we dont have to turn them off. Any idea what is causing this, or how to really fix it (other than unchecking all the boxes)? Just want it to work like it's supposed to. Thanks for your help! :)

]]> macmanx on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1082911 Sat, 01 Dec 2012 00:16:09 +0000 macmanx 1082911@http://en.forums.wordpress.com/ When viewing the post page, click on the Screen Options tab in the top-right and try selecting either 1 or 2 columns (whichever one isn't selected).

]]> theelephantschild on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1082121 Fri, 30 Nov 2012 07:17:16 +0000 theelephantschild 1082121@http://en.forums.wordpress.com/ clarification: Not only are the text box and editing buttons for the "add new post" section being covered up (until I turn off all other sections), but it has no bottom under which to drag and drop the other sections, it just goes on down forever. Hope that makes sense & hope it helps. Odd, because my fellow blogger is not having the same problems. I am using the latest version of Firefox (v. 17) and Windows 7 Home premium.

]]> theelephantschild on "Where is my normal New Post Page?" http://en.forums.wordpress.com/topic/where-is-my-normal-new-post-page#post-1082119 Fri, 30 Nov 2012 07:03:48 +0000 theelephantschild 1082119@http://en.forums.wordpress.com/ I was able to figure out part of what is going wrong. Let me see if I can describe it accurately. (I'm not a techie, so forgive me.) When I open the "add a new post" window, it turns out that the different sections of that page (the ones you can drag and reorganize) are now appearing on TOP of others for some unknown reason, obscuring the other sections behind them. For example, the "likes and shares" and "discussion" sections were appearing in front of, instead of beneath, the "add post" section. I tried to drag them down, but the minute I let go with my mouse, they pop right back to where they were, obscuring the "add new post" section. The only way I can even see the text box in which I write the actual text for the posts is to go to "screen options" and turn OFF the "likes and shares" and 'discussion" sections so they don't appear on screen. Pretty sure this isn't the way the interface is supposed to work. Any idea what I can do to make it work properly, so that I can view all the different sections the way they are supposed to be -- one after another, instead of on top of one another -- other than just turning off the offending sections?

Thanks you VERY much for all your help. It is much appreciated! :D

]]>