WordPress.com Forums » Topic: Why am I no longer receiving email notifications of new followers?

yourejustadumbass on "Why am I no longer receiving email notifications of new followers?"

yourejustadumbass — Sat, 27 Oct 2012 20:23:35 +0000

Help! macnmax, I'm experiencing the same thing! For the last few days I have not been notified of my wp followers. I receive all other notices (likes, comments, reblogs).

http://yourejustadumbass.wordpress.com/

I haven't changed a single thing in my settings related to my email. I have had 12 followers who I manually followed because I was surprised I had no activity messages (for anything) for 2 days.

Thanks so much for your help in advance!

macmanx on "Why am I no longer receiving email notifications of new followers?"

macmanx — Thu, 04 Oct 2012 18:34:36 +0000

You're welcome!

satnavandcider on "Why am I no longer receiving email notifications of new followers?"

satnavandcider — Thu, 04 Oct 2012 17:50:14 +0000

I don't know what changed but, after receiving 4 out of 4 notifications so far today for new followers, I'm thinking the problem has been solved.

Thank you, macmanx and timethief, for your help with this!

macmanx on "Why am I no longer receiving email notifications of new followers?"

macmanx — Wed, 03 Oct 2012 21:21:23 +0000

Ok, we're looking into this. Sorry for the trouble!

satnavandcider on "Why am I no longer receiving email notifications of new followers?"

satnavandcider — Wed, 03 Oct 2012 20:44:53 +0000

Yes, I get all notifications, including new followers, at the above link and in the notifications drop-down box. Still no emails, though.

macmanx on "Why am I no longer receiving email notifications of new followers?"

macmanx — Wed, 03 Oct 2012 19:37:13 +0000

Ok, do you receive any notifications in your notifications menu, or http://wordpress.com/#!/notifications/ ?

satnavandcider on "Why am I no longer receiving email notifications of new followers?"

satnavandcider — Wed, 03 Oct 2012 18:27:09 +0000

I have not received any notifications for new followers. The last notification I received was on Sept. 27.

macmanx on "Why am I no longer receiving email notifications of new followers?"

macmanx — Wed, 03 Oct 2012 18:14:19 +0000

Ok, I do see those subscribed as WordPress.com users. Did you receive notifications for any of the WordPress.com user subscribers since then?

satnavandcider on "Why am I no longer receiving email notifications of new followers?"

satnavandcider — Wed, 03 Oct 2012 01:06:21 +0000

timegemstone
imatravellinman

macmanx on "Why am I no longer receiving email notifications of new followers?"

macmanx — Wed, 03 Oct 2012 00:53:39 +0000

Would you please give me two of their usernames?

satnavandcider on "Why am I no longer receiving email notifications of new followers?"

satnavandcider — Wed, 03 Oct 2012 00:09:43 +0000

Thanks for your replies, macmanx.

I have checked both email accounts' inboxes and spam folders and cannot find even one new follower notification since 9/27. In the last 24 hours alone, 10 people have subscribed to my blog; all 10 are WordPress.com users.

I'm at a loss.

macmanx on "Why am I no longer receiving email notifications of new followers?"

macmanx — Tue, 02 Oct 2012 23:58:59 +0000

Notifications of new subscribers are sent to the email address set at Settings -> General in your blog's Dashboard.

satnavandcider on "Why am I no longer receiving email notifications of new followers?"

satnavandcider — Tue, 02 Oct 2012 23:56:30 +0000

Thank you for your response, timethief.

After reading your reply, I am unclear about what I should be checking. I do have two email addresses. I was receiving so many notifications in my primary email that I directed them to a blog-dedicated email address. I was receiving all notification types I desired until a few days ago when only the new follower notifications stopped.

Must I use only one email address? I read the link you posted above and did not have any issues changing the one email address. I only have one blog on WordPress so there shouldn't be any email address conflicts.

macmanx on "Why am I no longer receiving email notifications of new followers?"

macmanx — Tue, 02 Oct 2012 23:45:10 +0000

Also, if the new followers are not WordPress.com users, you will not be notified.

timethief on "Why am I no longer receiving email notifications of new followers?"

timethief — Tue, 02 Oct 2012 23:30:03 +0000

See also > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

timethief on "Why am I no longer receiving email notifications of new followers?"

timethief — Tue, 02 Oct 2012 23:29:32 +0000

Thanks for clearing stating the troubleshooting you did. Will you please do one more check? You have two separate email address settings at WordPress.com.

Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

satnavandcider on "Why am I no longer receiving email notifications of new followers?"

satnavandcider — Tue, 02 Oct 2012 18:29:27 +0000

As of September 28 I have not received any email notifications of new followers. (I'm still getting Comment and Reblog notifications). I looked at Settings and Follows has a check mark in its box. I did not change any settings between the time I was receiving the email notifications of new followers and when the email notifications stopped.

Also, I checked my spam/junk email folders and nothing there either.
Blog url: http://satnavandcider.wordpress.com/