WordPress.com Forums » Topic: Why Can't One of My Administrators Renew? http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew WordPress.com Forums » Topic: Why Can't One of My Administrators Renew? en Thu, 23 May 2013 00:21:05 +0000 http://bbpress.org/?v=1.1-alpha-2539 kardotim on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1159801 Fri, 22 Feb 2013 09:42:32 +0000 kardotim 1159801@http://en.forums.wordpress.com/ I moved the upgrade of keepauburnmoving.org to Wyattnancy. She can renew it now.

]]> auxclass on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1156168 Mon, 18 Feb 2013 18:46:29 +0000 auxclass 1156168@http://en.forums.wordpress.com/ It is still flagged for the staff to help - they are having a large all hands meetup of some sort so they are not as active in the forum now - but they do check the forums and usually work problems from oldest to newest - I have seen several of the staff work some problems so they are working on helping everyone - there seems to be also a large migration from another blog platform that is shutting down soon so I expect that has also increased their work load -

Please keep the faith

]]> dennisbrooke on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1156154 Mon, 18 Feb 2013 18:39:12 +0000 dennisbrooke 1156154@http://en.forums.wordpress.com/ Has this been corrected? Our upgrades expire this week and I want to make sure Nancy can take care of it.
Thanks!

]]> auxclass on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153531 Fri, 15 Feb 2013 17:29:35 +0000 auxclass 1153531@http://en.forums.wordpress.com/ You be welcome

]]> dennisbrooke on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153524 Fri, 15 Feb 2013 17:21:24 +0000 dennisbrooke 1153524@http://en.forums.wordpress.com/ Yes--Wyattnancy would be the new owner.
Thanks!

]]> auxclass on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153491 Fri, 15 Feb 2013 16:36:22 +0000 auxclass 1153491@http://en.forums.wordpress.com/ I flagged this for the staff to help

Do you want to transfer all the Upgrades to Wyattnancy?

]]> dennisbrooke on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153465 Fri, 15 Feb 2013 16:06:47 +0000 dennisbrooke 1153465@http://en.forums.wordpress.com/ Using your instructions I can get to a screen that will let me "Transfer to another site"--but what I want to be able to do is let one of the other admins take over the the account and renew the upgrade. The site itself is fine. just the ownership that I want to change.

Thanks for the quick response.

]]> auxclass on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153153 Fri, 15 Feb 2013 02:00:19 +0000 auxclass 1153153@http://en.forums.wordpress.com/ The account that owns an upgrade is the one that needs to renew the upgrade - you can transfer the upgrades to the new admin -

Try: Dashboard >> Store >> My Upgrades >> Should be a button on each upgrade that will transfer the upgrade

]]> dennisbrooke on "Why Can't One of My Administrators Renew?" http://en.forums.wordpress.com/topic/why-cant-one-of-my-administrators-renew#post-1153124 Fri, 15 Feb 2013 00:58:24 +0000 dennisbrooke 1153124@http://en.forums.wordpress.com/ I set up Wyattnancy as an administrator but she's unable to renew our website. I set it http://www.keepauburnmoving.com up last year but would like to turn full control over to her.

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