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7 times the same payment to the renew of my blog

  1. nelsoncasquinha
    Member

    Hi,

    today I made the payment of the renew and always give error but i went to see in my account and was pay 7 times in 13.79€ (the price of 1 renew). How are you going to return the money to me? Its urgent!

    Thank you
    Nelson

    The blog I need help with is unityteamportugal.com.

  2. nelsoncasquinha
    Member

    Its really urgent my question!

  3. nelsoncasquinha
    Member

    There is an email adress to contact support directly?

  4. I believe there is, but response to emails is even slower than the forums.

  5. nelsoncasquinha
    Member

    :( what should I do? They take me the money 7 times!!! :(

  6. If you look at the forums you will see it has happened to lots of people. Be patient I'm sure they will contact and refund you soon. Obviously their first priority when they get in will be to shut down the store so that more people don't have the same issue!

  7. nelsoncasquinha
    Member

    Ok, already have in my billing history the receipte of 6 refunds of $18 each :) , but now how many days I have to wait to have the money in my account, do you make any ideia?
    The money was deduted from my account in one minute ... i hope i don't have to wait to long !!!

    Thank you!!!

  8. http://en.support.wordpress.com/upgrades/#refunds
    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note: It takes from 1 - 2 weeks for the refund to be received.

  9. nelsoncasquinha
    Member

    1 - 2 weeks? not fair! :( not happy with the service!
    The refund is going to the same account that i pay the service? The receipte is in my billing history, now I just have to wait?

    Thank you so much for your help! ;)

  10. nelsoncasquinha
    Member

    Very cool! The service was very fast! I have already the refund in my bank account! Congratulations for the quality of the service! ;) I'm happy again with wordpress! ;)

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